Customer reviews from Fellow
Fellow - Espresso Series 1 Semi-Automatic Espresso Machine with up to 9 bars of pressure and custom roast profiles - Black
Average customer rating
4.6
(113 Reviews)
Rating breakdown 113 reviews
5 Stars
85
4 Stars
18
3 Stars
4
2 Stars
1
1 Star
5
92%of customers recommend this product.
(
89 out of
97)
Customer Reviews for Fellow - Espresso Series 1 Semi-Automatic Espresso Machine with up to 9 bars of pressure and custom roast profiles - Black
Customer Rating
2
Alpha/Beta level product with potential
on March 18, 2026
Posted by: Rob
Alpha/Beta product that could live up to its potential. The design is striking but the automated concept is not fully baked. The app is useless and profiles are painful to configure only from the one button scroll/click wheel. Volumetric brewing is way off. As a semi automatic espresso machine it is good. But any of the promised profile/app/fully automatic features are missing. Future updates will be crucial to long term success.
Foamed milk is next level and easy to achieve great results.
2 minute heat up is fantastic. And multiple shots with minimal lag between them.
As with all espresso the coffee grind is key to getting good results.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
1
Room for Improvement
on March 18, 2026
Posted by: Surge
Only had one day to test, but all the shots came out really large, 8-12oz! I may be doing something wrong but definitely not the first impression I was hoping for.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Customer Rating
1
Another poor launch at the expense of preorders
on March 2, 2026
Posted by: Mason
The machine has many bugs on the interface and also comes with no profiles through app. The delays between pulling an espresso ranges from 6-11 seconds the steam delays 7-15seconds. The screw on the drain boiler was dripping water and not righted which should have a warning sticker to make sure it’s right before adding water. Lastly to promise a profile and not deliver on an app is poor quality. Also the dial is to sensitive and should have a setting to make it less responsive or more. Many other things but that’s a good info. Don’t forget the units bug and creating profiles.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, March 20, 2026
We're really sorry to hear that your experience with Series 1 has been so frustrating so far, and we appreciate you taking the time to share your feedback. We'd love to connect and address each of these things specifically, so one of our CX agents has already reached out via email to get that conversation going. We look forward to helping to turn your experience around!
Andrew Martin (He/Him)
Customer Experience, Learning & Development Specialist
Mon-Fri 8-5 PST
F E L L O W | fellowproducts.com
Andrew Martin (He/Him)
Customer Experience, Learning & Development Specialist
Mon-Fri 8-5 PST
F E L L O W | fellowproducts.com
Written by a customer while visiting Fellow
Customer Rating
1
on March 18, 2026
Posted by: Yups
Not a fan of the flavor. Seems like it needed more beta testing.
Response from FellowBy CX, Customer Experience Team, March 19, 2026
We're sorry to hear that this was your experience with Series 1! We're confident that with a little tweaking, we can get you pulling shots that you love. One of our Customer Experience team members has reached out via email to assist you with this issue. We look forward to connecting!
-The Fellow Team
Andrew Martin (He/Him)
Customer Experience, Learning & Development Specialist
Mon-Fri 8-5 PST
F E L L O W | fellowproducts.com
-The Fellow Team
Andrew Martin (He/Him)
Customer Experience, Learning & Development Specialist
Mon-Fri 8-5 PST
F E L L O W | fellowproducts.com
Written by a customer while visiting Fellow
Customer Rating
1
First try, won't even pull a correct espresso shot.
on March 9, 2026
Posted by: racheljane
We are super disappointed in this espresso machine. We got it for our office, and the first pull, which should have been the most basic setting for espresso, pulled an 8 second shot. We tried VARIOUS nice espresso grounds, and it kept pulling 8 second shot that tasted like rocket fuel. Very disappointed as this was supposed to be easy for beginners and nerds alike!
Response from FellowBy CX, Customer Experience Team, March 19, 2026
We're sorry to hear that Espresso Series 1 hasn't met your expectations yet, and our Customer Experience team would love to connect over the phone and help get everything dialed in properly! One of our agents has already reached out via email to get that process started, and we're looking forward to working through things together!
Andrew Martin (He/Him)
Customer Experience, Learning & Development Specialist
Mon-Fri 8-5 PST
F E L L O W | fellowproducts.com
Andrew Martin (He/Him)
Customer Experience, Learning & Development Specialist
Mon-Fri 8-5 PST
F E L L O W | fellowproducts.com
Written by a customer while visiting Fellow
Customer Rating
5
Fellow Fanatic
on March 4, 2026
Posted by: Keegs
I preordered immediately and I am so happy that I did! This is my first espresso machine. I can’t stop looking at it, and making drinks of course!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Treat yourself
on March 13, 2026
Posted by: Coral
Went from a Gaggia Classic to this and it's exactly what I wanted. It's like the tricked out Gaggias the DIY coffee geeks make with all the sensors and gauges and everything, but without the effort and so user friendly. It's the Mac of espresso machines. An actually noticeable improvement in quality and taste of my espresso. It was that one last step needed for my drinks to taste 3rd wave coffee shop quality. Absolutely worth it.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Looks great too
on March 23, 2026
Posted by: Marcesso
I'm not an expert but this is one of the best cups of coffee I've had.
The compact size is perfect in our small kitchen
The compact size is perfect in our small kitchen
I would recommend this to a friend!
Written by a customer while visiting Fellow