Customer reviews from Fellow
Fellow - Espresso Series 1 Semi-Automatic Espresso Machine with up to 9 bars of pressure and custom roast profiles - Black
Average customer rating
4.5
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
126
4 Stars
25
3 Stars
7
2 Stars
3
1 Star
11
91%of customers recommend this product.
(
91 out of
100)
Customer Reviews for Fellow - Espresso Series 1 Semi-Automatic Espresso Machine with up to 9 bars of pressure and custom roast profiles - Black
Customer Rating
5
Right out of the box
on August 10, 2026
Posted by: David H.
Right out of the box it made great lattes using fresh preground coffee. Since I’m a latte person I had to ask my barista son/daughter in law what a good espresso shot should taste like(I had no reference point) they both said the ESP1 tasted great using the double walled basket and preground beans. I have since recieved my Opus2 grinder and am waiting on beans that I had ordered. Looking forward to dialing in the grinder/ beans for my ESP1. If I need help I’ll let you know! Thanks Fellow team!
Written by a customer while visiting Fellow
Customer Rating
1
Less than 30 days it's
on August 9, 2026
Posted by: Shay A.
Less than 30 days it's already acting up,
When pulling the shot timer doesn't work
When pulling the shot timer doesn't work
Written by a customer while visiting Fellow
Customer Rating
1
The espresso taste bitter and
on August 8, 2026
Posted by: Joan C.
The espresso taste bitter and super water down with the standard setup also the personalized mode didn't fix the problem to be honest I don't think that is worth the money at all
Written by a customer while visiting Fellow
Customer Rating
5
This is the best engineered
on August 5, 2026
Posted by: David F.
This is the best engineered machine I have ever used. I have owned a bunch of espresso machines and this one is the easiest and produces the closest to coffee house style drinks evrr
Written by a customer while visiting Fellow
Customer Rating
4
I just want to say
on August 4, 2026
Posted by: Daniel F.
I just want to say that I really enjoy the Espresso Series 1. It's a great machine and you should be proud of what you have developed. So, while I have some issues below, please know that overall, I think it's a great product.
Thanks for making it!
1. The brew head rinse is terrible. It seems to be a software issue, because it works fine if a hard power off is done, but then stops working the next time.
2. The profiles are nice, but how do I trigger one as a one time use? I have to activate it and then press the brew button, but then the next person comes along and has to know to change it back. It would be easier if could be triggered from the menu rather than having to activate it, wait for the menu to come back, and then press the brew button. Or maybe I am missing how it works?
3. There doesn't seem to be a way to adjust the stream wand rinse time?? which is weird, and its very wasteful as it uses more water than the espresso shot uses.
4. I really miss my bluetooth scale connectivity. I have a bookoo scale thats going to waste.
5. I am sad that the top doesn't warm the cups, its not a big deal, but it would have been nice.
6. That chrome finish on the brew head is tough to keep clean. . .
2. The profiles are nice, but how do I trigger one as a one time use? I have to activate it and then press the brew button, but then the next person comes along and has to know to change it back. It would be easier if could be triggered from the menu rather than having to activate it, wait for the menu to come back, and then press the brew button. Or maybe I am missing how it works?
3. There doesn't seem to be a way to adjust the stream wand rinse time?? which is weird, and its very wasteful as it uses more water than the espresso shot uses.
4. I really miss my bluetooth scale connectivity. I have a bookoo scale thats going to waste.
5. I am sad that the top doesn't warm the cups, its not a big deal, but it would have been nice.
6. That chrome finish on the brew head is tough to keep clean. . .
Written by a customer while visiting Fellow
Customer Rating
1
Quite disappointed because I haven't
on August 4, 2026
Posted by: Gustavo T.
Quite disappointed because I haven't been able to use it? Because I have your grinder the Ode Brew Grinder but it is not compatible to be able to grind coffee for espresso and now I have to buy another grinder to be able to use my espresso machine.
Written by a customer while visiting Fellow
Customer Rating
2
So far not great. Paired
on August 1, 2026
Posted by: Gareth D.
So far not great. Paired with the opus 2, I haven't had a decent shot. Followed recommendations, and so far terrible. Hope to keep learning and fine tuning. At the moment second guessing picking this machine.
Written by a customer while visiting Fellow
Customer Rating
1
Unreliable and very disappointing
on July 28, 2026
Posted by: espresso series 1
I bought this when it was in development and maybe I got shipped an early product, but it is doesn't work consistently.
Once in a while, it might manage to pull a shot within the 25-35 second range and then when I make another one right away following the same exact workflow, it takes over a minute plus. It's unreliable. Sometimes the machine freezes when pulling a shot, all you see is the meter at 0 with no movement. The only way to fix is a hard reset by unplugging the power.
The boiler randomly heats up when no shot is being made and a lot of water goes into the drip tray which fills up quickly and needs changing pretty often after 3-4 shots.
Had an initial 30 min call to diagnose and call ended with the problem not being fixed. I have been talking to their support team for over 2 months via email/chat and they keep asking the same copied and pasted (scripted) questions as if it's a different person requesting for support. Have requested for escalation help and have not received any.
Overall, very disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow