Customer reviews from Fellow
Fellow - Espresso Series 1 Semi-Automatic Espresso Machine with up to 9 bars of pressure and custom roast profiles - Black
Average customer rating
4.5
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
126
4 Stars
25
3 Stars
7
2 Stars
3
1 Star
11
91%of customers recommend this product.
(
91 out of
100)
Customer Reviews for Fellow - Espresso Series 1 Semi-Automatic Espresso Machine with up to 9 bars of pressure and custom roast profiles - Black
Customer Rating
5
Espresso series 1 initial thoughts
on March 2, 2026
Posted by: TreyLo
I know the machine being brand new can be sketchy since there are no reviews but I’m so happy with its performance so far. It heats up so fast, very consistent, the shot feedback really helped me dial
In the espresso. I’ve never worked with an espresso machine before so this is all new to me and having the tips and guidance on the app have made it seamless to pull a great shot. Steaming milk is so easy too! It was a long wait but I was well worth it and I know all the plans they have for partnering with coffee brands will be fruitful.
In the espresso. I’ve never worked with an espresso machine before so this is all new to me and having the tips and guidance on the app have made it seamless to pull a great shot. Steaming milk is so easy too! It was a long wait but I was well worth it and I know all the plans they have for partnering with coffee brands will be fruitful.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
1
Another poor launch at the expense of preorders
on March 2, 2026
Posted by: Mason
The machine has many bugs on the interface and also comes with no profiles through app. The delays between pulling an espresso ranges from 6-11 seconds the steam delays 7-15seconds. The screw on the drain boiler was dripping water and not righted which should have a warning sticker to make sure it’s right before adding water. Lastly to promise a profile and not deliver on an app is poor quality. Also the dial is to sensitive and should have a setting to make it less responsive or more. Many other things but that’s a good info. Don’t forget the units bug and creating profiles.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, March 20, 2026
We're really sorry to hear that your experience with Series 1 has been so frustrating so far, and we appreciate you taking the time to share your feedback. We'd love to connect and address each of these things specifically, so one of our CX agents has already reached out via email to get that conversation going. We look forward to helping to turn your experience around!
Andrew Martin (He/Him)
Customer Experience, Learning & Development Specialist
Mon-Fri 8-5 PST
F E L L O W | fellowproducts.com
Andrew Martin (He/Him)
Customer Experience, Learning & Development Specialist
Mon-Fri 8-5 PST
F E L L O W | fellowproducts.com
Written by a customer while visiting Fellow
Customer Rating
5
Took a risk and it paid off!
on March 1, 2026
Posted by: lemonchicken
worth the wait. purchased 10 months ago and finally received it. this is unlocking several new worlds of espresso I've always wanted to try but really couldn't on my flat 9 bar double boiler machine. The steaming on this isn't quite up to the power that I'm used to but the machine can start steaming pretty much immediately after the shot is pulled. I'm not running a cafe at home, although I like to pretend I am. There's still some rough edges around the machine, like I'm beta testing since it's an early release. I'm ok with that, the team has been very open about the issues and what they're working on. Looking forward to having a machine that can keep getting better over time.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
My early review
on March 1, 2026
Posted by: Bob
These are just my initial impressions as I've only unboxed yesterday. Visually it's impressive and the hands on feel is nice. The menu screen makes for lots of options and controllability. I misjudged the grind size on my first shot, it ran too fast (traditional 9 bar, medium roast) but I salvaged it my steaming some milk to make a cappacino. The steamer was a pleasure to use and my drink still was enjoyable. I'm looking forward to playing with all its adjustability options and to make use of the forthcoming app features.
Written by a customer while visiting Fellow