Customer reviews from Fellow
Fellow - Espresso Series 1 Semi-Automatic Espresso Machine with up to 9 bars of pressure and custom roast profiles - Black
Average customer rating
4.6
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
105
4 Stars
22
3 Stars
4
2 Stars
1
1 Star
6
92%of customers recommend this product.
(
90 out of
98)
Customer Reviews for Fellow - Espresso Series 1 Semi-Automatic Espresso Machine with up to 9 bars of pressure and custom roast profiles - Black
Customer Rating
5
Game changer for me!
on March 3, 2026
Posted by: justin
Having more consistency with my brews, it is very easy to use. The things the brewer has automated vs my older machine are noticeable and help me be more streamlined and efficient with my coffee making routine.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
My dream machine
on March 3, 2026
Posted by: TK
This is my dream machine! Every bit of detail and thought went into the design of the Series 1. I’m a home barista enthusiast- and playing around with all of the settings to dial in the perfect shot is so fun. But the interface is so intuitive that anyone who just wants a latte or espresso can make one without having to understand the mechanics. If you can afford it, get it.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Overall Very Satisfied
on March 3, 2026
Posted by: Alcamp99
I am still learning and looking forward to the app improvements. I have made some really good shots and some bad ones. The bad ones probably had some user error in there. Overall I am happy. Being able to change settings in the app as opposed to fooling with the wheel will be a massive improvement. Same for drops being loaded in there like the Aiden. Turn off the volume stop. I do not think you need the recipes like latte or cappuccino, but they are nice for someone who is not familiar with the machine. I do think that it is very consistent and stable. The interface with the app is lacking, but that will be improved. The drip tray fills quickly, but I understand that is getting fixed too. Milk steaming is very easy and makes nice "silky milky".
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Beautiful to look at good to use
on March 3, 2026
Posted by: Jason R
Everything is wonderful but the tea setting water isn’t hot enough for tea and I can’t figure out how to change it. Love the finish. Been a joy to use
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Overall great. Software and features will, hopefully, be updated frequently.
on March 2, 2026
Posted by: Espresso-oh
Everything except for the interface seem excellent. The interface is good but there is much room for improvement and I feel there will be frequent updates pushed out but, as is, it is very workable. And it makes great espresso!
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
4
Good build despite few bugs out of box
on March 2, 2026
Posted by: Weinerd
Fit and finish look good. Group head and steam wand is robust. Auto steam temp is nice touch, autoclean steam wand is also nice. Pressure profiling is game changer.
Some bugs in the firmware- grouphead flush timer sometimes gets stuck only running 3 seconds even when set to longer durations. Volumetric calibration out of the box is way off and once calibrated vs desired shot time is accurate so long as your grind is consistent with the shot time you want to achieve. I wish you could set the shot stop parameter in the shot profile instead of a global setting.
Some bugs in the firmware- grouphead flush timer sometimes gets stuck only running 3 seconds even when set to longer durations. Volumetric calibration out of the box is way off and once calibrated vs desired shot time is accurate so long as your grind is consistent with the shot time you want to achieve. I wish you could set the shot stop parameter in the shot profile instead of a global setting.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Espresso series 1 initial thoughts
on March 2, 2026
Posted by: TreyLo
I know the machine being brand new can be sketchy since there are no reviews but I’m so happy with its performance so far. It heats up so fast, very consistent, the shot feedback really helped me dial
In the espresso. I’ve never worked with an espresso machine before so this is all new to me and having the tips and guidance on the app have made it seamless to pull a great shot. Steaming milk is so easy too! It was a long wait but I was well worth it and I know all the plans they have for partnering with coffee brands will be fruitful.
In the espresso. I’ve never worked with an espresso machine before so this is all new to me and having the tips and guidance on the app have made it seamless to pull a great shot. Steaming milk is so easy too! It was a long wait but I was well worth it and I know all the plans they have for partnering with coffee brands will be fruitful.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
1
Another poor launch at the expense of preorders
on March 2, 2026
Posted by: Mason
The machine has many bugs on the interface and also comes with no profiles through app. The delays between pulling an espresso ranges from 6-11 seconds the steam delays 7-15seconds. The screw on the drain boiler was dripping water and not righted which should have a warning sticker to make sure it’s right before adding water. Lastly to promise a profile and not deliver on an app is poor quality. Also the dial is to sensitive and should have a setting to make it less responsive or more. Many other things but that’s a good info. Don’t forget the units bug and creating profiles.
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, March 20, 2026
We're really sorry to hear that your experience with Series 1 has been so frustrating so far, and we appreciate you taking the time to share your feedback. We'd love to connect and address each of these things specifically, so one of our CX agents has already reached out via email to get that conversation going. We look forward to helping to turn your experience around!
Andrew Martin (He/Him)
Customer Experience, Learning & Development Specialist
Mon-Fri 8-5 PST
F E L L O W | fellowproducts.com
Andrew Martin (He/Him)
Customer Experience, Learning & Development Specialist
Mon-Fri 8-5 PST
F E L L O W | fellowproducts.com
Written by a customer while visiting Fellow