Customer reviews from geappliances.com
GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Average customer rating
4.2
(770 Reviews)
Rating breakdown 770 reviews
5 Stars
475
4 Stars
135
3 Stars
60
2 Stars
40
1 Star
60
80%of customers recommend this product.
(
386 out of
480)
Customer Reviews for GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Customer Rating
1
POOR QUALITY CONTROL, LAZY INSTALLER
on March 29, 2026
Posted by: DRFAPKJM
from 29718 Penny La
LOWER TRAY RUBS GASGET ON BOTH SIDES OF THE DOOR, UPPER RACK ROLLS OUT BY ITSELF, LOWER RACK TOO BIG FOR OPENING, UNIT NOT LEVELED PROPERLY, POOR QUALITY CONTROL , I've been using GE for a long time, disappointed!
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, March 31, 2026
We appreciate your loyalty to our brand, and we'd like to address the issues you're having with your dishwasher.
We have information about leveling the dishwasher available on page 12 of the installation instructions; those instructions are linked here: https://products-salsify.geappliances.com/image/upload/s--uoNAXZpv--/39e2ec179ec299f5352c53da935ff714dcf53572.pdf. Leveling the dishwasher may also help with the upper rack rolling by itself.
Besides leveling the dishwasher, we also suggest loading the upper rack according to the tips in the manual, to help avoid it rolling by itself. Loading tips are available starting on page 13, and the manual is linked here: https://products-salsify.geappliances.com/image/upload/s--jG5NoKyg--/bd93c0f41f59d8d6095436f5611accbbcc9ab518.pdf.
We'll be reaching out over email to discuss your situation further. Please respond at your earliest convenience, so we can assist.
We have information about leveling the dishwasher available on page 12 of the installation instructions; those instructions are linked here: https://products-salsify.geappliances.com/image/upload/s--uoNAXZpv--/39e2ec179ec299f5352c53da935ff714dcf53572.pdf. Leveling the dishwasher may also help with the upper rack rolling by itself.
Besides leveling the dishwasher, we also suggest loading the upper rack according to the tips in the manual, to help avoid it rolling by itself. Loading tips are available starting on page 13, and the manual is linked here: https://products-salsify.geappliances.com/image/upload/s--jG5NoKyg--/bd93c0f41f59d8d6095436f5611accbbcc9ab518.pdf.
We'll be reaching out over email to discuss your situation further. Please respond at your earliest convenience, so we can assist.
Written by a customer while visiting geappliances.com
Customer Rating
3
Cleans the dishes but poorly designed.
on March 30, 2026
Posted by: Judy from NJ
My dishes are clean. However, my dishes dont fit unless i lean them forward. Otherwise the washer arm will hit the tops of them. And the utensil holder is not held in place. If you try to hook it on the side, it rubs against the door gasket.
Response from geappliances.comBy Sarah, GE_Appliances, April 1, 2026
We're glad to hear the dishwasher is cleaning your items well, and we'd like to provide information about your model. We have tips about how best to load items for the optimal washing performance available starting on page 13 of the manual; that's linked here: https://products-salsify.geappliances.com/image/upload/s--jG5NoKyg--/bd93c0f41f59d8d6095436f5611accbbcc9ab518.pdf.
The silverware basket is discussed on page 18. If the tabs on the back of the basket are hooked onto the top wire of the lower rack, we would not expect there to be an issue.
Your feedback regarding the model will be shared with our product team for future consideration. We'll also be reaching out over email to discuss your situation further; we look forward to hearing back from you.
The silverware basket is discussed on page 18. If the tabs on the back of the basket are hooked onto the top wire of the lower rack, we would not expect there to be an issue.
Your feedback regarding the model will be shared with our product team for future consideration. We'll also be reaching out over email to discuss your situation further; we look forward to hearing back from you.
Written by a customer while visiting geappliances.com
Customer Rating
4
Good dishwasher!
on March 31, 2026
Posted by: Laurie M2
I love the stainless steel interior and I do like the Wi-Fi capability to start the dishwasher remotely. So far it’s very quiet and works well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Sarah, GE_Appliances, April 8, 2026
We're big fans of this dishwasher as well. We’re so glad to hear you’re happy with the WiFi connectivity that allows you to remotely start the dishwasher, monitor the unit from anywhere, etc., and that you also appreciate the quiet performance, quality cleaning and stainless steel interior.
Among the other great features, we particularly love the DryBoost technology that helps to dry hard-to-dry items like plastics, and the antimicrobial technology that helps to prevent bacteria growth, keeping protected surfaces cleaner.
We're confident the dishwasher will serve your needs well for a long time to come, and we're always happy to assist if you have any issues or questions in the future. Enjoy!
Among the other great features, we particularly love the DryBoost technology that helps to dry hard-to-dry items like plastics, and the antimicrobial technology that helps to prevent bacteria growth, keeping protected surfaces cleaner.
We're confident the dishwasher will serve your needs well for a long time to come, and we're always happy to assist if you have any issues or questions in the future. Enjoy!
Written by a customer while visiting geappliances.com
Customer Rating
1
Brand new and leaking!
on April 5, 2026
Posted by: Anderson69
from Post Falls, Idaho
Brand new dishwasher leaking from door. Ruined our kitchen floor before we realized it since we start it and head to bed. Such a shame! Our house is brand new!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, April 8, 2026
We would like to assist you with this dishwasher and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
New and improved dishwasher
on April 18, 2026
Posted by: Rj701
Machine is quiet and does a nice job cleaning the dishes. Extra space for large utensils.
Written by a customer while visiting geappliances.com
Customer Rating
3
Works well with some minor quirks
on April 25, 2026
Posted by: mitchrr
It works fine and looks great: it's quiet and does a good job cleaning silverware and its cleaning cycles are more efficient. The downside, the bottom drawer is a little smaller than the Kenmore we had previously and the tines that separate the dished are closer together than we'd like - it's a tight fit. Also, the top drawer is not as deep as we expected so you can put in a soup ladle. One weird thing - it turned on the other night by itself. Might be new user error but it was weird.
Response from geappliances.comBy Diego, GE_Appliances, April 27, 2026
We appreciate your feedback regarding the bottom and top drawers; we are going to share your comments with our product team for review.
If the unit continues turning on by itself, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
If the unit continues turning on by itself, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Written by a customer while visiting geappliances.com
Customer Rating
3
Not as good as my old one
on April 25, 2026
Posted by: Kmd3
from South Carolina
I thought I would love this product. So far every load I have washed has not come out completely clean. There will be residue left on things and my old dishwasher that broke would have everything clean. Not sure why this one is doing this. The controls on top are sometimes hard to get to respond to touch. It’s mostly the too rack that isn’t cleaning the best. We don’t load it where everything is crammed either
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Diego, GE_Appliances, April 29, 2026
We want to help you with your dishwasher not cleaning your dishes properly. We recommend making sure you are using a high efficiency detergent in a tablet or packet form. Additionally, check that the inlet water temperature is at least 120°F. You can find loading tips for your unit on pages 13 to 18 of the owner's manual here: https://images.salsify.com/image/upload/s--jG5NoKyg--/bd93c0f41f59d8d6095436f5611accbbcc9ab518.pdf
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Written by a customer while visiting geappliances.com
Customer Rating
4
Don't really use that many of the features
on May 7, 2026
Posted by: WetDirty
The cycles run for a long time.
Also the dishes always are a little wet.
Also the dishes always are a little wet.
Written by a customer while visiting geappliances.com