Customer reviews from geappliances.com
GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Average customer rating
4.2
(763 Reviews)
Rating breakdown 763 reviews
5 Stars
474
4 Stars
134
3 Stars
58
2 Stars
40
1 Star
57
81%of customers recommend this product.
(
386 out of
477)
Customer Reviews for GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Customer Rating
4
features
on February 20, 2026
Posted by: Drew1262
interior rack are oddly designed. the length of a wash is overly confusing
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't buy this dishwasher
on February 20, 2026
Posted by: Brokendiswasher99
It won't let me give zero. Product doesn't work and the appliance store won't replace it. Worst purchase ever. Appliance store says that they are stored in the cold and water freezes inside the. And causes defects.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, February 23, 2026
We encourage you to call our GE Appliances service team - Bodewell to have your dishwasher evaluated and repaired as needed under the terms of the one-year manufacturer's warranty. The written warranty statement for your model can be found on page 25 of the online Owner's Manual - https://products-salsify.geappliances.com/image/upload/s--jG5NoKyg--/bd93c0f41f59d8d6095436f5611accbbcc9ab518.pdf.
Written by a customer while visiting geappliances.com
Customer Rating
1
Does not clean dishes
on February 21, 2026
Posted by: Matt2030
Coming from a kitchen aid KDFM404KPS (which I would 10/10 recommend), this dishwasher simply does not clean dishes. We recently moved into a new house where the GE profile appliances were standard. Noticed right away when putting dirty dishes in the washer that they would not get clean. Every load, even when running on ‘heavy’ does not fully clean the dishes. The kitchen aid we used to have would clean everything perfectly, no need to even rinse off the dishes prior to going in the washer. Would never purchase, and at some point we might be making the move back to kitchen aid.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, February 23, 2026
We are happy to provide guidance with this dishwasher. It is advised to rinse dishes prior to loading, as this will help with ensuring your dishes become fully clean. We also recommended using a high quality dishwashing detergent like Cascade. We have provided some tips to help with the cleaning performance of your dishwasher here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If the tips provided do not help with cleaning, service is advised. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL (1-833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
If the tips provided do not help with cleaning, service is advised. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL (1-833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on March 9, 2026
Posted by: Jnm123
Unable to connect to WiFi again. Not user friendly
Features
1
Response from geappliances.comBy Don, GE_Appliances, March 10, 2026
For assistance with connecting your dishwasher to Wi-Fi, please contact our Connected Home Support Line at 1-800-220-6899 (Monday - Friday 9am - 9pm EST, Saturday 9am - 3pm EST).
Written by a customer while visiting geappliances.com
Customer Rating
1
Brand New and Missing Important Parts
on March 11, 2026
Posted by: Disgusted with Service
from NY
GE Profile Dishwasher came without Third Top Utensil Rack installation kit and instructions. I am disappointed and disgusted with the service for your products.
No, I would not recommend this to a friend.
Features
3
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, March 12, 2026
We see that you're currently in contact with a member of our team. We recommend continuing to work with us directly.
Written by a customer while visiting geappliances.com
Customer Rating
3
Adequate
on March 14, 2026
Posted by: sp24kdkosu
This dishwasher came with our new home. It works fine, but there a few issues that I don't like. First, the racks do not roll smoothly. Second, the control is a bit awkward; you have to push start before you close the door, close the door, then the dishwasher starts.
Response from geappliances.comBy Diego, GE_Appliances, March 18, 2026
We want to help you with your dishwasher racks being hard to pull. We recommend using high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum®. You can find additional tips on the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
We are going to share your comments regarding the controls with our product team for review.
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
We are going to share your comments regarding the controls with our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
2
Not a quality product
on March 17, 2026
Posted by: MikeBoomer
The door is super flimsy, feels like it is going to break every time it is closed.
Also the racks are not sliding smoothly.
Also the racks are not sliding smoothly.
Features
4
Performance
3
Quality
2
Value
1
Response from geappliances.comBy Diego, GE_Appliances, March 20, 2026
We want to help you with your dishwasher racks not sliding properly. We recommend using a high-quality dishwasher cleaner, such as Cascade® Platinum™ Dishwasher Cleaner or Finish®. You can find more information on the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Regarding dishwasher's door durability. Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you ever need assistance with your product, we’re here to help.
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Regarding dishwasher's door durability. Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you ever need assistance with your product, we’re here to help.
Written by a customer while visiting geappliances.com
Customer Rating
5
GE dishwasher
on March 23, 2026
Posted by: Cathy Farmer
Quick and easy to operate!
Sleek looking!
Dishes come out dry!
Sleek looking!
Dishes come out dry!
Written by a customer while visiting geappliances.com