Customer reviews from geappliances.com
GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Average customer rating
4.2
(763 Reviews)
Rating breakdown 763 reviews
5 Stars
474
4 Stars
134
3 Stars
58
2 Stars
40
1 Star
57
81%of customers recommend this product.
(
386 out of
477)
Customer Reviews for GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Customer Rating
2
Flimsy piping/interior
on January 12, 2026
Posted by: BriD43
from Somers ny
Plastic piping is flimsy. Plastic jets attachment came off in less than a month. Using zip ties to keep everything secure. Draws seem cheap and flimsy.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, January 16, 2026
We encourage you to contact our GE Appliances service team - Bodewell at 1-833-426-3393 to schedule an appointment to have your dishwasher evaluated and repaired as needed.
Written by a customer while visiting geappliances.com
Customer Rating
3
Not user Friendly
on January 25, 2026
Posted by: Questionable Dishwasher
from 16054 Rose Wreath Lane
The machine only works on one cycle. Sometimes it doesn't work and will just alarm every few minutes. After several attempts and a full day it worked holding it several seconds; that is what I had been doing. It seems to try and force you to use the APP. I do not need a dishwasher APP
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Julia, GE_Appliances, January 26, 2026
You can find troubleshooting tips for your dishwasher starting on page 21 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--IBhPSDEn--/6fba7c80525460af1216d82020a1ab0a9435f48b.pdf. If these tips don't help, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET) or you can schedule online here: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on January 30, 2026
Posted by: Pile of useless metal
Worse dishwasher ever created. Leaves dishes soaking wet unless you dry them for 2 to 3 hours. Highly recommend not wasting any money on this pile of useless parts
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, February 2, 2026
We'd like to assist with this issue you're having with long drying times. We recommend making sure the water temperature is at least 120°F. Additional tips about what to try for an issue with drying are available on page 23 of the manual; that's linked here: https://products-salsify.geappliances.com/image/upload/s--IBhPSDEn--/6fba7c80525460af1216d82020a1ab0a9435f48b.pdf
We also have tips about how to address an issue with drying in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If you aren't able to solve the issue with troubleshooting and think service is needed, our Bodewell team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also be scheduled online at this link: https://www.bodewell.com/schedule-repair-service
We also have tips about how to address an issue with drying in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If you aren't able to solve the issue with troubleshooting and think service is needed, our Bodewell team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also be scheduled online at this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
2
Lower Spray Arm Ends Keep Melting
on February 4, 2026
Posted by: Bob11ACR
Purchased this dishwasher along with all GE or GE Profile appliances in September of 2025:
- Refrigerator
- Washer
- Dryer
- Stove
- Stove hood
- Microwave
- Refrigerator
- Washer
- Dryer
- Stove
- Stove hood
- Microwave
Lower spray arm ends keep melting presumably due to contact with the heating element. It used to have a thermal protection on the ends of the spray arm it seems - read that as a piece of metal - but no longer. As it spins it will make a racket so you will know what the issue is when your time comes. Have replaced it once under warranty, replacing again and having new one or maybe multiple new ones sent since this wil happen over and over again as long as I own it. Other than this issue which really inhibits the lower spray arm, it's a pretty decent dish washer.
Other appliances in this purchase, stove had display replaced already as it was crooked, allowing light on one end to "leak" through. Hood was already replaced and tossed as it was essentially useless with only one motor and on the very far left side so zero - and I mean zero - pull on the right side due to it being low profile and only one motor. Guess where the largest burner is on the stove...right front.
Trying to buy American and all that but have to say, so far not a great start
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, February 5, 2026
We are sorry to hear of your experience with this dishwasher lower spray arm. We see that you are actively working with our internal team, and we are confident that they will provide you with the necessary information to get your appliance back up and running as quickly as possible.
Written by a customer while visiting geappliances.com
Customer Rating
4
Okay dishwasher
on February 6, 2026
Posted by: Other Eep
from Newburgh, IN
This dishwasher seems smaller inside than my previous ones, though it is a standard size. I have to wash off anything that is’gooey’ or it won’t come clean. Example is the bowl for my husband’s oatmeal every day. Anything with cheese, cream style corn, pudding, etc has to be pre-washed. I seldom use the drying cycle because it takes quite a bit longer. It is hard to get to the very back of the upper rack as the rack doesn’t seem to pull out quite as far as previous ones. We use the dishwasher nearly daily because of the seemingly decreased interior space. Noise level is quiet. I like the little jingle it plays when the cycle is over. I also like the small top tray for large utensils, etc.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Dianna, GE_Appliances, February 17, 2026
We’re happy your unit has been quiet and that you like the features including the end of cycle sound and the top rack for your larger utensils. We will pass your feedback on about the design of the upper rack to our product teams so they may review.
We would like to help and provide some guidance. If there is food or detergent residue left on your dishes when the wash cycle is complete, we have an article on our website that will give tips to help improve your dishwasher's cleaning performance at the link-https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933.
Additionally, we have an article to help with dry time on our website at the link here-https://products.geappliances.com/appliance/gea-support-search-content?contentId=18926.
We would like to help and provide some guidance. If there is food or detergent residue left on your dishes when the wash cycle is complete, we have an article on our website that will give tips to help improve your dishwasher's cleaning performance at the link-https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933.
Additionally, we have an article to help with dry time on our website at the link here-https://products.geappliances.com/appliance/gea-support-search-content?contentId=18926.
Written by a customer while visiting geappliances.com
Customer Rating
4
Good dishwasher
on February 6, 2026
Posted by: Cathy Marie
Nice Dishwasher but it is difficult to add rinse aid. Rinse aid site glass difficult to see and discern fill. Also dishwasher takes a long time but is quiet
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Dianna, GE_Appliances, February 17, 2026
We would like to help and provide some information about the rinse aid. A rinse agent will help to break down particles in your water and help with water spotting and streaking. An article found on our website goes into more details about this at the link- https://products.geappliances.com/appliance/gea-support-search-content?contentId=38944.
It is normal for many dishwashers to run for up to two hours or more under certain conditions. There is another article you can review from our website bout this at the link- https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914.
It is normal for many dishwashers to run for up to two hours or more under certain conditions. There is another article you can review from our website bout this at the link- https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914.
Written by a customer while visiting geappliances.com
Customer Rating
1
lower spray arm defective - twice failed/replaced
on February 6, 2026
Posted by: VB GE failed dishwasher
from Vero Beach Florida
We are very disappointed in this diswasher. Was purchased as part of upgraded premium kithen package of all GE Profile applainces in new house build. (I do not recommend any of the GE Profile Appliances that we have - but the dishwasher has been the worse). In less than 40 dishwasher cycles, the lower sprayarm (part number WD22X33499) has failed and bee replaced TWICE. We've had GE warranty repair at the house twice to exchange the identical part.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Julia, GE_Appliances, February 10, 2026
We'd like to help with your dishwasher's spray arm. We will be reaching out to you via email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad quality
on February 11, 2026
Posted by: Sindhusha
Bought house built in 2023 with ge appliances , now the front door leaking water both left and right. N3ver faced this issue with previous houses other brand appliances
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, February 12, 2026
We'd like to assist with your dishwasher leaking. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
In the meantime, you can refer to the following article for troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18911
In the meantime, you can refer to the following article for troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18911
Written by a customer while visiting geappliances.com