Customer reviews from geappliances.com
GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Average customer rating
4.2
(763 Reviews)
Rating breakdown 763 reviews
5 Stars
474
4 Stars
134
3 Stars
58
2 Stars
40
1 Star
57
81%of customers recommend this product.
(
386 out of
477)
Customer Reviews for GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Customer Rating
4
suggested enhancement
on December 17, 2025
Posted by: dish washer suggestion
The racks for holding dishes could use improvement.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Clanky machine
on December 21, 2025
Posted by: Lb565757
The dishes are clean and the washing is done well but the functionality of the dishwasher is ridiculous. The top drawer doesn’t come out unless pulled hard and is hard to push in As well. The silverware tray has to be moved to close the bottom rack as well. Worst design ever
Response from geappliances.comBy Sarah, GE_Appliances, December 23, 2025
We're glad to hear your dishwasher is washing well for you, and we'd like to address the issues you're having with the upper rack. We recommend making sure detergent residue hasn't built up. More information about what to check for an issue with the rack sticking/not pulling out properly is available in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988
Your feedback regarding the upper rack and silverware tray will be shared with our product team for future consideration.
Your feedback regarding the upper rack and silverware tray will be shared with our product team for future consideration.
Written by a customer while visiting geappliances.com
Customer Rating
4
Good value
on December 22, 2025
Posted by: Sck6677
Works as expected. Good value. Dries without spots.
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice look
on December 29, 2025
Posted by: Patrick A
from Williamsburg Va
[This review was collected as part of a promotion.] We always use the cascade pod for detergent and found that using it in this washer it does not dissolve or only partially dissolves now we are trying to pit it in the silverware compartment
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Julia, GE_Appliances, December 31, 2025
There are troubleshooting tips for detergent left in the dispenser cup on page 22 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--IBhPSDEn--/6fba7c80525460af1216d82020a1ab0a9435f48b.pdf. If the problem persists, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
Works Great
on December 30, 2025
Posted by: Ojan1966
from Dayton, NJ
Washer works well. Design for the 3rd rack is lacking function. Does not function for flatware or large utensils- just a flat rack. Would have been better as a designated flatware shelf.
I would recommend this to a friend!
Features
3
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Quiet and efficient
on January 7, 2026
Posted by: Ingallshome
Cleans efficently and operates quietly. I would recommend it to purchase
Response from geappliances.comBy Tierra, GE_Appliances, February 5, 2026
Thank you so much for the recommendation! It's wonderful to hear that your new dishwasher is working well for you. Not only does this unit clean efficiently and operate quietly, the Built-In WiFi and the SmartHQ app make it easy to connect, control, and monitor your smart dishwasher from anywhere. You can also conveniently access the latest features, including customized cycles, remote status notifications and more! Plus the Dry Boost cycle outperforms standard heated-dry dishwashers by getting hard-to-dry items like plastics up to 3 times drier when compared to heated dry!
Written by a customer while visiting geappliances.com
Customer Rating
2
Door leak
on January 11, 2026
Posted by: DR2026
Leaks at the door!!! This is a brand new dishwasher! Hopefully a fairly simple fix but but very frustrating. Poor quality control.
Response from geappliances.comBy Jonathon, GE_Appliances, January 15, 2026
We'd like to help out with the leaking you are noticing. It can be normal to notice a small amount of water leak from the door, especially for new installations. This is due to the unit having to go through several complete wash cycles to properly seat the new door gasket. You can check to be sure the edge of the control panel is not hitting the adjacent cabinet, the door may give enough to latch but not enough to form a tight seal. You can view more troubleshooting in the article linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18911
Written by a customer while visiting geappliances.com
Customer Rating
1
Brand new dishwasher leaked all over floor
on January 12, 2026
Posted by: Luciacat
We just moved into our brand new home We have been buying GE Appliances for 40 years, and never a problem. Our brand new dishwasher just leaked all over our kitchen floor. Waiting for the outfit it was bought from to find out why. Our plumber said the seals in the dishwasher are bad. Not very happy right now. They don't make things like they used to.
Response from geappliances.comBy Tierra, GE_Appliances, January 15, 2026
We are so sorry to hear that your new dishwasher is leaking. Please continue to work with the retailer to resolve this matter. If further assistance is needed, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com