Customer reviews from geappliances.com
GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Average customer rating
4.2
(763 Reviews)
Rating breakdown 763 reviews
5 Stars
474
4 Stars
134
3 Stars
58
2 Stars
40
1 Star
57
81%of customers recommend this product.
(
386 out of
477)
Customer Reviews for GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Customer Rating
4
Good
on December 7, 2025
Posted by: Tjohn66
[This review was collected as part of a promotion.] It leaked after 2 uses. Supplier fixed and no issues since then. Dishes are clean.
Written by a customer while visiting geappliances.com
Customer Rating
3
Okay
on December 7, 2025
Posted by: KLinFL
from Florida
[This review was collected as part of a promotion.] The builder chose this model as part of our appliance package. It's super quiet, but the capacity seems to be less than my previous dishwasher. I do not like that you need to take out the top silverware tray in order to fit water bottles over the bottle jets.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Response from geappliances.comBy Sarah, GE_Appliances, December 11, 2025
We're glad to hear you appreciate the quiet performance, and we'd like to provide information about your model. Tips regarding how best to utilize the capacity and load items are available starting on page 13 of the manual; that's linked here: https://products-salsify.geappliances.com/image/upload/s--IBhPSDEn--/6fba7c80525460af1216d82020a1ab0a9435f48b.pdf
Your feedback regarding the capacity and silverware tray placement will be shared with our product team for consideration. We're confident the dishwasher will serve your needs well for a long time to come.
Your feedback regarding the capacity and silverware tray placement will be shared with our product team for consideration. We're confident the dishwasher will serve your needs well for a long time to come.
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointing
on December 9, 2025
Posted by: JHATL
from Atlanta GA
I have owned many GE major appliances over my adult life, washers, dryers, refrigerators, microwaves. I have always found them to be high quality and lasting along time without needing repairs. So, when we built our current home 12 years ago, I specified the GE Profile line with my builder. Earlier this year the heavily used microwave oven died, and I replaced it with another GE Profile. Recently, the drying function of the dishwasher stopped. And it being 11+ years old decided to replace it. My research determined that this model was the similar replacement. Unfortunately, the quality of this model is not close to the previous model. This model has been made with lower quality components. The lower rack’s entire build is of noticeably smaller diameter rods. Plates and soup bowels now fall over when closing the lower rack. The upper rack binds when closing, requiring extra effort. After closing the door, you can no longer see the timer or other control lights. The stainless-steel strainer in the bottom has been replaced by a cheap blue plastic strainer. The cheaply appearing blue theme is continued on other pieces, that GE states are anti-micro bacterial. The WIFI is a worthless gimmick. Why would you ever use your phone to set the controls?
On the plus side, the new upper 3rd utensil rack is convenient. The unit is still quiet and ultimately washes and dries the load.
In conclusion, it is still a decent dishwasher and only time will tell if it lasts. But it is very disappointing that GE has taken what was a well-made high-quality dishwasher and lowered the overall quality of this current model.
On the plus side, the new upper 3rd utensil rack is convenient. The unit is still quiet and ultimately washes and dries the load.
In conclusion, it is still a decent dishwasher and only time will tell if it lasts. But it is very disappointing that GE has taken what was a well-made high-quality dishwasher and lowered the overall quality of this current model.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
3
Response from geappliances.comBy Dianna, GE_Appliances, December 15, 2025
Your feedback is very important to us, and we will pass on your comments about the design to our product team for review.
We would like to help and provide some guidance to help with loading. You can find tips in your manual on page 12 with illustrations that we will have linked below.
https://products-salsify.geappliances.com/image/upload/s--IBhPSDEn--/6fba7c80525460af1216d82020a1ab0a9435f48b.pdf
If the racks are not pulling out or in properly. We have an article on our website to help with this at the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988
We would like to help and provide some guidance to help with loading. You can find tips in your manual on page 12 with illustrations that we will have linked below.
https://products-salsify.geappliances.com/image/upload/s--IBhPSDEn--/6fba7c80525460af1216d82020a1ab0a9435f48b.pdf
If the racks are not pulling out or in properly. We have an article on our website to help with this at the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988
Written by a customer while visiting geappliances.com
Customer Rating
4
Yea, a new dishwaser
on December 9, 2025
Posted by: Jesac
from Los angeles
[This review was collected as part of a promotion.] It is large enough to load lots. The only problem I have are my extra large coffee cups they don't stain side and no rack wide enough to place flat. It washes well. I do find it runx for a very long time but it seems part of its efficiency. The noise is a little loud, bug I chose not to pay the extra for the quieter models.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Great washer beside melting lower control arm
on December 14, 2025
Posted by: chenry79
from Virginia
[This review was collected as part of a promotion.] Only issue with this appliance is the lower control arm keeps melting from the heating element. I have replaced this part over 8 times with 4 times with parts directly from GE, I'm sure they are aware of the issue. bec ause the arm use to come with stainless steel caps on the end of the arms that were flimsy and often fell off. If they would replace the arm with stainless steel arm there would probably be 0 issues.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
1
Response from geappliances.comBy Don, GE_Appliances, December 16, 2025
We'd like to look into this situation with your dishwasher's lower spray arm. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Cleans Well and Vert Quiet
on December 15, 2025
Posted by: Gerry NJ
from NJ
Really like this dishwasher, its very quiet, cleans well but the controls could be a bit more user friendly and will take some getting used to
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Would not purchase again
on December 15, 2025
Posted by: AnnMarie912
Dishwasher OK only. Finding soiled silverware and dishes sometimes. Have to set on extra hot and heavy load even for rinsed dishes and spaced out flatware every other slot Cycle takes too long. Miss my Bosch. Would not purchase again.
Response from geappliances.comBy Julia, GE_Appliances, December 17, 2025
We'd like to help improve your experience with your dishwasher. Page 21 of the Use and Care Manual (https://products-salsify.geappliances.com/image/upload/s--IBhPSDEn--/6fba7c80525460af1216d82020a1ab0a9435f48b.pdf) provides some troubleshooting tips in the "Dishes and flatware not clean" section. If these tips don't resolve the issue, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality and insufficient cleaning & drying.
on December 16, 2025
Posted by: Nick03
[This review was collected as part of a promotion.] Considering the price we paid for a complete kitchen set, my wife and I are very upset with the dishwasher. It doesn't wash very well, drying was minimal, and left our dishes soaked, even after a 4.5 hour wash cycle. I would have thought it would leave my dishes clean and dry after that long. There was scum looking material on the side of my dishwasher before we ever used it. After only a couple uses the washing arm melted and broke, which then caused our washer to leak all over our floor and cause some damage to the wood floor. It's been an absolute nightmare and we've only had it a few weeks. Very disappointed in the overall product.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, December 17, 2025
We are sorry you've had this experience with your spray arm and want to get more information from you. We will be reaching out via email soon. In the meantime, we want to provide some information for you regarding your dishwasher not cleaning and drying well. Please be sure your water heater is set to at least 120 degrees. If the water takes a while to get hot at your kitchen sink, turn your hot water on first before turning on your dishwasher. Please review the following troubleshooting links:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Written by a customer while visiting geappliances.com