Customer reviews from geappliances.com
GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Average customer rating
4.2
(784 Reviews)
Rating breakdown 784 reviews
5 Stars
482
4 Stars
137
3 Stars
60
2 Stars
43
1 Star
62
80%of customers recommend this product.
(
389 out of
486)
Customer Reviews for GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Customer Rating
2
Lower Spray Arm Ends Keep Melting
on February 4, 2026
Posted by: Bob11ACR
Purchased this dishwasher along with all GE or GE Profile appliances in September of 2025:
- Refrigerator
- Washer
- Dryer
- Stove
- Stove hood
- Microwave
- Refrigerator
- Washer
- Dryer
- Stove
- Stove hood
- Microwave
Lower spray arm ends keep melting presumably due to contact with the heating element. It used to have a thermal protection on the ends of the spray arm it seems - read that as a piece of metal - but no longer. As it spins it will make a racket so you will know what the issue is when your time comes. Have replaced it once under warranty, replacing again and having new one or maybe multiple new ones sent since this wil happen over and over again as long as I own it. Other than this issue which really inhibits the lower spray arm, it's a pretty decent dish washer.
Other appliances in this purchase, stove had display replaced already as it was crooked, allowing light on one end to "leak" through. Hood was already replaced and tossed as it was essentially useless with only one motor and on the very far left side so zero - and I mean zero - pull on the right side due to it being low profile and only one motor. Guess where the largest burner is on the stove...right front.
Trying to buy American and all that but have to say, so far not a great start
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, February 5, 2026
We are sorry to hear of your experience with this dishwasher lower spray arm. We see that you are actively working with our internal team, and we are confident that they will provide you with the necessary information to get your appliance back up and running as quickly as possible.
Written by a customer while visiting geappliances.com
Customer Rating
5
Dries Dishes
on February 3, 2026
Posted by: SandytheTeacher
This is the first dishwasher I have had that truly dries the dishes! One suggestion is for the app to allow users to start the cycle because the start button is somewhat difficult to press when the dishwasher is closed.
Features
5
Performance
5
Quality
5
Value
3
Response from geappliances.comBy Vikki, GE_Appliances, April 9, 2026
To start the cycle after having selected your wash cycle and options, press the Start pad and close the door within 4 seconds. The wash cycle will begin shortly thereafter. That said, we do value your feedback regarding the app and will share with our teams.
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on January 30, 2026
Posted by: Pile of useless metal
Worse dishwasher ever created. Leaves dishes soaking wet unless you dry them for 2 to 3 hours. Highly recommend not wasting any money on this pile of useless parts
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, February 2, 2026
We'd like to assist with this issue you're having with long drying times. We recommend making sure the water temperature is at least 120°F. Additional tips about what to try for an issue with drying are available on page 23 of the manual; that's linked here: https://products-salsify.geappliances.com/image/upload/s--IBhPSDEn--/6fba7c80525460af1216d82020a1ab0a9435f48b.pdf
We also have tips about how to address an issue with drying in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If you aren't able to solve the issue with troubleshooting and think service is needed, our Bodewell team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also be scheduled online at this link: https://www.bodewell.com/schedule-repair-service
We also have tips about how to address an issue with drying in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If you aren't able to solve the issue with troubleshooting and think service is needed, our Bodewell team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also be scheduled online at this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
3
Not user Friendly
on January 25, 2026
Posted by: Questionable Dishwasher
from 16054 Rose Wreath Lane
The machine only works on one cycle. Sometimes it doesn't work and will just alarm every few minutes. After several attempts and a full day it worked holding it several seconds; that is what I had been doing. It seems to try and force you to use the APP. I do not need a dishwasher APP
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Julia, GE_Appliances, January 26, 2026
You can find troubleshooting tips for your dishwasher starting on page 21 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--IBhPSDEn--/6fba7c80525460af1216d82020a1ab0a9435f48b.pdf. If these tips don't help, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET) or you can schedule online here: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
5
Great dishwasher
on January 21, 2026
Posted by: Denise 123
from Abington MA
This dishwasher leaves the dishes spotless and it is so quiet that you wouldn’t even know it is on.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Tierra, GE_Appliances, February 13, 2026
This is what we love to hear! Congratulations on your new dishwasher! It really is a great appliance. The Built-In WiFi and the SmartHQ app make it super easy to connect, control, and monitor from anywhere. The Piranha Hard Food Disposer lets you use your dishwasher without pre-rinsing! It's a great machine all around!
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great
on January 18, 2026
Posted by: Deb115
This dishwasher is great! It cleans well and is quiet. I like that I can set it for a delayed start so that it’ll clean while I sleep.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, February 13, 2026
Thank you so much for sharing your review. We're glad that you are enjoying your new dishwasher. We love the quiet performance and features. Our favorite being the "Dry Boost" which outperforms standard heated-dry dishwashers by getting hard-to-dry items like plastics up to 3 times drier.
Written by a customer while visiting geappliances.com
Customer Rating
2
Flimsy piping/interior
on January 12, 2026
Posted by: BriD43
from Somers ny
Plastic piping is flimsy. Plastic jets attachment came off in less than a month. Using zip ties to keep everything secure. Draws seem cheap and flimsy.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, January 16, 2026
We do not recommend using zip ties inside your dishwasher. We encourage you to make an appointment with one of our Bodewell technicians, please call 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service to schedule an appointment to have your dishwasher evaluated and repaired as needed.
Written by a customer while visiting geappliances.com
Customer Rating
1
Brand new dishwasher leaked all over floor
on January 12, 2026
Posted by: Luciacat
We just moved into our brand new home We have been buying GE Appliances for 40 years, and never a problem. Our brand new dishwasher just leaked all over our kitchen floor. Waiting for the outfit it was bought from to find out why. Our plumber said the seals in the dishwasher are bad. Not very happy right now. They don't make things like they used to.
Response from geappliances.comBy Tierra, GE_Appliances, January 15, 2026
We are so sorry to hear that your new dishwasher is leaking. Please continue to work with the retailer to resolve this matter. If further assistance is needed, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com