Customer reviews from geappliances.com
GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Average customer rating
4.2
(784 Reviews)
Rating breakdown 784 reviews
5 Stars
482
4 Stars
137
3 Stars
60
2 Stars
43
1 Star
62
80%of customers recommend this product.
(
389 out of
486)
Customer Reviews for GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Customer Rating
1
UPDATED: Needs replacement, repair, or return
on September 5, 2024
Posted by: SalQ
from San Diego, CA
The first 3 washes worked great, easily a 5-star product. But then, the next 9 washes had issues, with food left on bowls and silverware, and the 3rd rack not cleaning the serving spoons like it did the first few times. A lot of the time things stuck on utensils or inside bowls fall off with the slightest touch. More fluid seemed to be on the tops of cups as well compared to the first few cycles. In one case, we had a spoon that was used to add a dollop of sour cream to a dish, and after washing it (with steam on), the sour cream baked onto the spoon. It could be that some things shouldn't have steam, it would be nice if GE published a guide of the best washer options based on what kinds of things and debris is being washed, and I'm sure their resource teams have this information. But in any case, for some reason it's not as good as it was during the 7-day evaluation period, which is disappointing. This is using the recommended Cascade packets and rinse.
The noise level is great, and plates have gotten clean in all loads.
Features
5
Performance
1
Quality
4
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, September 6, 2024
We're sorry to hear that your dishes are not getting clean, and we want to help! To improve the wash performance, we recommend taking a look at the link below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Great job
on September 5, 2024
Posted by: Bobbi6441
from Phoenix, AZ
Well made & does a fantastic job of cleaning. My only complaint is the cycles are too long
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Dishwasher
on September 3, 2024
Posted by: Erp2450
Haven’t used yet but installer Juan B was excellent
I would recommend this to a friend!
Features
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good dishwasher for the money.
on September 2, 2024
Posted by: rkdw24
Just purchased, have only used a few times but so product performs well. Very quiet operation.
Written by a customer while visiting geappliances.com
Customer Rating
3
User seal leaking
on September 1, 2024
Posted by: Mddyc
from Goodlettsville
It has started leaking water around the up seals. It to improve
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, September 4, 2024
We'd like to lend a hand with your dishwasher. If the unit is leaking, please refer to the article below for troubleshooting:
https://repair.geappliances.com/resources/faq/article/why-is-my-dishwasher-leaking
If the suggestions don't resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://repair.geappliances.com/resources/faq/article/why-is-my-dishwasher-leaking
If the suggestions don't resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Sparkling Clean
on August 31, 2024
Posted by: JackM27
It's quiet and does a wonderful job cleaning the dishes.
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice looking
on August 30, 2024
Posted by: Heiney
The dishwasher is nice
In my opinion it shouldn’t be made of plastic
In my opinion it shouldn’t be made of plastic
Already had to have repairman here to adjust racks that were stuck and it’s only 30 days old
It’s very quiet
Response from geappliances.comBy Michael, GE_Appliances, September 3, 2024
While we’re happy to hear you’ve been enjoying the quiet performance of your new dishwasher, it’s unexpected to hear that your racks needed adjustment. We are constantly working to make our appliances the best they can be, and we’ll be sure to forward your experience to our product team so we can address these concerns. We are glad you were able to get your racks adjusted by one of our qualified technicians, and we’re confident you’ll get many years of excellent service from this model.
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful operational features
on August 29, 2024
Posted by: Cal Baker
Super quiet and love it. I have just finished the new kitchen so need more time to use all the wonderful features.
Written by a customer while visiting geappliances.com