We'd like to help out with the poor drying performance you are noticing. We recommend checking the following article for troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451

We will be passing your comments about the control panel over to our product team to review. That way we can look for potential improvements we can make for our models going forward. Also, if you are still experiencing issues with the dry cycle, we recommend scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service

Your feedback is extremely important to us. We will pass these comments regarding the features along to our product team to review, as we're always looking for ways to improve our products. As part of our ongoing effort to be better ambassadors of the environment, we no longer offer printed literature such as Owner’s Manuals. By moving to electronic-only delivery formats, we not only do more to preserve the environment, we also ensure that only the latest version of the document is provided you. You can always access the latest version of literature for your model by searching for your model number on our GE Appliances website.