Customer reviews from geappliances.com
GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Average customer rating
4.2
(876 Reviews)
Rating breakdown 876 reviews
5 Stars
536
4 Stars
163
3 Stars
62
2 Stars
47
1 Star
68
81%of customers recommend this product.
(
442 out of
549)
Customer Reviews for GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Customer Rating
1
The controls are hard to use and understand
on November 16, 2025
Posted by: Tom64t
from Springfield Ky
This is the least effective dishwasher that we have owned in 35 years. You can run the same dishes 3 cycles and still have to hand wash them to get them clean
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, November 17, 2025
We'd like to help you with the cleanability and understanding how the controls work on your dishwasher. We recommend making sure your water temperature is at least 120 degrees coming into the dishwasher. You can view additional tips in the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933 Please review pages 6-9 in the manual. https://products-salsify.geappliances.com/image/upload/s--R_Zxo9E2--/2ed0b5be08e6400b0950751e1bb63098fe2929d6.pdf
Written by a customer while visiting geappliances.com
Customer Rating
4
Louder than its predecessor
on November 15, 2025
Posted by: JL622
Much louder than my previous ge profile dishwasher
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet
on November 14, 2025
Posted by: Elaine25
[This review was collected as part of a promotion.] Very quiet. Would not even know it was running.
Love the features of this deluxe model
Love the features of this deluxe model
Written by a customer while visiting geappliances.com
Customer Rating
3
Too long cycles
on November 12, 2025
Posted by: Baixinha
[This review was collected as part of a promotion.] Cycles take too long. I installed the app as I was told I would have more cycle choices but they still take an hour. Wish there was a cycle for "quick wash".
Response from geappliances.comBy Sarah, GE_Appliances, November 13, 2025
We’d like to provide information about your dishwasher’s cycle times. The specific cycle time can vary depending on multiple factors, including the chosen cycle, soil level, etc. Cycles like AutoSense and HeavyWash may run longer, and selecting an option like DryBoost may add time as well. Your dishwasher does feature a 1 Hour Wash if you prefer to utilize a shorter cycle.
It is normal for modern dishwashers to run longer, but use less energy and increased efficiency in the process. We have more information about the dishwasher’s run time linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
It is normal for modern dishwashers to run longer, but use less energy and increased efficiency in the process. We have more information about the dishwasher’s run time linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
Written by a customer while visiting geappliances.com
Customer Rating
4
Attractive
on November 12, 2025
Posted by: Bebbie R
[This review was collected as part of a promotion.] I’m getting used to it. Having freezer below I’m not used to it yet. Having big drinks on door is another problem
Written by a customer while visiting geappliances.com
Customer Rating
1
So far, a terrible design and poor quality build.
on November 10, 2025
Posted by: Unhappy1111
from Palm Coast FL
[This review was collected as part of a promotion.] It's 32 DAYS after installation and every light on my new dishwasher is blinking. Repair person indicates that the control panel needs to be replaced.
Configuration of this dishwasher doesn't make sense. I bought it because upper area can be lowered to fit larger mugs. But if you lower it, the wash arm is impeded by knives in the silverware rack. I had to remove the smaller silverware tray at the very top to enable fitting mugs and not having the wash arm impeded. Bad design that you can't use the options simultaneously.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
(click to see the video)
Response from geappliances.comBy Joyce, GE_Appliances, November 11, 2025
We are glad to hear you've reached out to Bodewell Service by calling 1-833-426-3393 M-F 8:00-8:00 to get this resolved. If you haven't already, we do recommend resetting the electronics by flipping the breaker off for a couple minutes. We would also like to assist you with loading your knives and silverware so that you can utilize the amazing 3rd rack on this model. Please reinstall the 3rd rack and place your longer knives on it to get the best cleaning results and to utilize all the great features on your dishwasher.
Written by a customer while visiting geappliances.com
Customer Rating
5
So far so good!
on November 9, 2025
Posted by: Nowerez
[This review was collected as part of a promotion.] This is the first new dishwasher we’ve ever purchased and we love it. It’s super quiet and cleans the dishes really well. We can fit quite a bit of dishes in there. Only downside is that the cycles take a while to finish. But all in all, we love it.
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed in dishwasher
on November 9, 2025
Posted by: Lady Di ohio
from Cincinnati ohio
This is my first ge dishwasher and I've had trouble with it from the first wash. I kept hearing a thumping noise after researching it i made sure there wasn't anything the way of the spray arms to cause this noise. It still thumped so I called for service. It is still under warranty. They came out, said it shouldn't be making the noise so they came back with a new bottom spray arm. It still thumped so they came back with a new bottom rack, it still thumped. Next they changed the bottom spray arm motor. It fixed the thumping problem. Now the control panel turns on by itself after I empty it then turns off by itself after about 20 seconds. Looks like I'll be calling the repair man again. I'm very disappointed in this product.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
1
(click to see the video)
Response from geappliances.comBy Joyce, GE_Appliances, November 10, 2025
We're glad to hear our technicians were able to get your dishwasher thumping issues resolved. We would like to help you with your control panel. The light stays on as a reminder that the dishes are clean, but the light will turn off when the door is opened. Please review page 9 in your manual for complete details on the control panel. https://products-salsify.geappliances.com/image/upload/s--R_Zxo9E2--/2ed0b5be08e6400b0950751e1bb63098fe2929d6.pdf If service is needed, our Bodewell team can be reached by calling 1-833-426-3393 M-F 8:00-8:00 EST.
Written by a customer while visiting geappliances.com