Customer reviews from geappliances.com
GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Average customer rating
4.2
(876 Reviews)
Rating breakdown 876 reviews
5 Stars
536
4 Stars
163
3 Stars
62
2 Stars
47
1 Star
68
81%of customers recommend this product.
(
442 out of
549)
Customer Reviews for GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Customer Rating
3
Disappointing
on December 9, 2025
Posted by: JHATL
from Atlanta GA
I have owned many GE major appliances over my adult life, washers, dryers, refrigerators, microwaves. I have always found them to be high quality and lasting along time without needing repairs. So, when we built our current home 12 years ago, I specified the GE Profile line with my builder. Earlier this year the heavily used microwave oven died, and I replaced it with another GE Profile. Recently, the drying function of the dishwasher stopped. And it being 11+ years old decided to replace it. My research determined that this model was the similar replacement. Unfortunately, the quality of this model is not close to the previous model. This model has been made with lower quality components. The lower rack’s entire build is of noticeably smaller diameter rods. Plates and soup bowels now fall over when closing the lower rack. The upper rack binds when closing, requiring extra effort. After closing the door, you can no longer see the timer or other control lights. The stainless-steel strainer in the bottom has been replaced by a cheap blue plastic strainer. The cheaply appearing blue theme is continued on other pieces, that GE states are anti-micro bacterial. The WIFI is a worthless gimmick. Why would you ever use your phone to set the controls?
On the plus side, the new upper 3rd utensil rack is convenient. The unit is still quiet and ultimately washes and dries the load.
In conclusion, it is still a decent dishwasher and only time will tell if it lasts. But it is very disappointing that GE has taken what was a well-made high-quality dishwasher and lowered the overall quality of this current model.
On the plus side, the new upper 3rd utensil rack is convenient. The unit is still quiet and ultimately washes and dries the load.
In conclusion, it is still a decent dishwasher and only time will tell if it lasts. But it is very disappointing that GE has taken what was a well-made high-quality dishwasher and lowered the overall quality of this current model.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
3
Response from geappliances.comBy Dianna, GE_Appliances, December 15, 2025
Your feedback is very important to us, and we will pass on your comments about the design to our product team for review.
We would like to help and provide some guidance to help with loading. You can find tips in your manual on page 12 with illustrations that we will have linked below.
https://products-salsify.geappliances.com/image/upload/s--IBhPSDEn--/6fba7c80525460af1216d82020a1ab0a9435f48b.pdf
If the racks are not pulling out or in properly. We have an article on our website to help with this at the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988
We would like to help and provide some guidance to help with loading. You can find tips in your manual on page 12 with illustrations that we will have linked below.
https://products-salsify.geappliances.com/image/upload/s--IBhPSDEn--/6fba7c80525460af1216d82020a1ab0a9435f48b.pdf
If the racks are not pulling out or in properly. We have an article on our website to help with this at the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice features
on December 8, 2025
Posted by: JandDW
from Pittsburgh
[This review was collected as part of a promotion.] Quiet, efficient, and cleans rhe dishes. Easy install. Can't ask for more.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Okay
on December 7, 2025
Posted by: KLinFL
from Florida
[This review was collected as part of a promotion.] The builder chose this model as part of our appliance package. It's super quiet, but the capacity seems to be less than my previous dishwasher. I do not like that you need to take out the top silverware tray in order to fit water bottles over the bottle jets.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Response from geappliances.comBy Sarah, GE_Appliances, December 11, 2025
We're glad to hear you appreciate the quiet performance, and we'd like to provide information about your model. Tips regarding how best to utilize the capacity and load items are available starting on page 13 of the manual; that's linked here: https://products-salsify.geappliances.com/image/upload/s--IBhPSDEn--/6fba7c80525460af1216d82020a1ab0a9435f48b.pdf
Your feedback regarding the capacity and silverware tray placement will be shared with our product team for consideration. We're confident the dishwasher will serve your needs well for a long time to come.
Your feedback regarding the capacity and silverware tray placement will be shared with our product team for consideration. We're confident the dishwasher will serve your needs well for a long time to come.
Written by a customer while visiting geappliances.com
Customer Rating
4
Good
on December 7, 2025
Posted by: Tjohn66
[This review was collected as part of a promotion.] It leaked after 2 uses. Supplier fixed and no issues since then. Dishes are clean.
Written by a customer while visiting geappliances.com
Customer Rating
1
Stay away
on December 6, 2025
Posted by: Worthless piece of crap
[This review was collected as part of a promotion.] This is a piece of junk. The dishwasher will not run unless it’s connected to WiFi. Instructions are worthless, there is no button to reset it or even connect. Took several days and several hours to get it to finally work! Absolutely ridiculous it won’t run unless connected
The cleaning was subpar
The cleaning was subpar
Response from geappliances.comBy Vikki, Cafe_Appliances, December 10, 2025
We are sorry to hear about the issues you're having and want to help. Connection of this unit to your WiFi and our SmartHQ app is not required to operate this dishwasher. You can select your wash cycle and any options you wish to use and press Start. You have approximately 4 seconds to close the door. Additional information can be found starting on page 6 of the online Owner's Manual - https://products-salsify.geappliances.com/image/upload/s--IBhPSDEn--/6fba7c80525460af1216d82020a1ab0a9435f48b.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
So Quiet!
on December 5, 2025
Posted by: Pammie857
[This review was collected as part of a promotion.] Can barely hear when it's on! Nice design, good capacity.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Features!
on December 5, 2025
Posted by: BLD206
Dishwasher
My dishwasher was installed in July and I have been enjoying using it ever since it was installed. No problems or issues so far. The installers were great, friendly and professional. The unit runs quite and my dishes sparkle!
My dishwasher was installed in July and I have been enjoying using it ever since it was installed. No problems or issues so far. The installers were great, friendly and professional. The unit runs quite and my dishes sparkle!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice dishwasher
on December 4, 2025
Posted by: Kimberly Field
from DEER PARK WASHINGTON
[This review was collected as part of a promotion.] Good dishwasher . Fits perfect. Minimal noise. Washes dishes.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com