Customer reviews from geappliances.com
GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Average customer rating
4.2
(876 Reviews)
Rating breakdown 876 reviews
5 Stars
536
4 Stars
163
3 Stars
62
2 Stars
47
1 Star
68
81%of customers recommend this product.
(
442 out of
549)
Customer Reviews for GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Customer Rating
1
Poor quality and insufficient cleaning & drying.
on December 16, 2025
Posted by: Nick03
[This review was collected as part of a promotion.] Considering the price we paid for a complete kitchen set, my wife and I are very upset with the dishwasher. It doesn't wash very well, drying was minimal, and left our dishes soaked, even after a 4.5 hour wash cycle. I would have thought it would leave my dishes clean and dry after that long. There was scum looking material on the side of my dishwasher before we ever used it. After only a couple uses the washing arm melted and broke, which then caused our washer to leak all over our floor and cause some damage to the wood floor. It's been an absolute nightmare and we've only had it a few weeks. Very disappointed in the overall product.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, December 17, 2025
We are sorry you've had this experience with your spray arm and want to get more information from you. We will be reaching out via email soon. In the meantime, we want to provide some information for you regarding your dishwasher not cleaning and drying well. Please be sure your water heater is set to at least 120 degrees. If the water takes a while to get hot at your kitchen sink, turn your hot water on first before turning on your dishwasher. Please review the following troubleshooting links:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet Workhorse
on December 15, 2025
Posted by: Sean34762
from The Villages, Florida
[This review was collected as part of a promotion.] Wow! This dishwasher is quiet, effortless at cleaning anything I put in it and easy to use. I don’t need overly complex but the effective options are perfect. I am one that tests a dishwasher every day and this one takes the checkered flag!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Would not purchase again
on December 15, 2025
Posted by: AnnMarie912
Dishwasher OK only. Finding soiled silverware and dishes sometimes. Have to set on extra hot and heavy load even for rinsed dishes and spaced out flatware every other slot Cycle takes too long. Miss my Bosch. Would not purchase again.
Response from geappliances.comBy Julia, GE_Appliances, December 17, 2025
We'd like to help improve your experience with your dishwasher. Page 21 of the Use and Care Manual (https://products-salsify.geappliances.com/image/upload/s--IBhPSDEn--/6fba7c80525460af1216d82020a1ab0a9435f48b.pdf) provides some troubleshooting tips in the "Dishes and flatware not clean" section. If these tips don't resolve the issue, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
4
Cleans Well and Vert Quiet
on December 15, 2025
Posted by: Gerry NJ
from NJ
Really like this dishwasher, its very quiet, cleans well but the controls could be a bit more user friendly and will take some getting used to
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Great washer beside melting lower control arm
on December 14, 2025
Posted by: chenry79
from Virginia
[This review was collected as part of a promotion.] Only issue with this appliance is the lower control arm keeps melting from the heating element. I have replaced this part over 8 times with 4 times with parts directly from GE, I'm sure they are aware of the issue. bec ause the arm use to come with stainless steel caps on the end of the arms that were flimsy and often fell off. If they would replace the arm with stainless steel arm there would probably be 0 issues.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
1
Response from geappliances.comBy Don, GE_Appliances, December 16, 2025
We'd like to look into this situation with your dishwasher's lower spray arm. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Gets dishes CLEAN!
on December 14, 2025
Posted by: TN Grandma
This dishwasher is amazing The most important aspect …… It gets ALL of my dishes clean!! It is also very quiet You can stand in front of the washer while it is running and not realize that it is running I love my new dishwasher
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet don't even hardly know what's running
on December 12, 2025
Posted by: Deano442
from Kansas city missouri
I have a GE clothes washer. Has worked just fine for 5 years. Why should I buy anything less? I'm really liking this GE dishwasher so far. Nice work five stars
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Yea, a new dishwaser
on December 9, 2025
Posted by: Jesac
from Los angeles
[This review was collected as part of a promotion.] It is large enough to load lots. The only problem I have are my extra large coffee cups they don't stain side and no rack wide enough to place flat. It washes well. I do find it runx for a very long time but it seems part of its efficiency. The noise is a little loud, bug I chose not to pay the extra for the quieter models.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com