Customer reviews from geappliances.com
GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Average customer rating
4.2
(876 Reviews)
Rating breakdown 876 reviews
5 Stars
536
4 Stars
163
3 Stars
62
2 Stars
47
1 Star
68
81%of customers recommend this product.
(
442 out of
549)
Customer Reviews for GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Customer Rating
2
Disappointed
on March 9, 2026
Posted by: Jnm123
Unable to connect to WiFi again. Not user friendly
Features
1
Response from geappliances.comBy Don, GE_Appliances, March 10, 2026
For assistance with connecting your dishwasher to Wi-Fi, please contact our Connected Home Support Line at 1-800-220-6899 (Monday - Friday 9am - 9pm EST, Saturday 9am - 3pm EST).
Written by a customer while visiting geappliances.com
Customer Rating
1
Only a month old and already the latch is defectiv
on March 3, 2026
Posted by: Dc778899
Very unsatisfactory, the dishwasher is only a month old and already the latch is not working.
Response from geappliances.comBy Adrian, GE_Appliances, March 4, 2026
We would like to assist you with this dishwasher door latch. We advise scheduling service with our Bodewell technicians to get this issue properly diagnosed and resolved. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL (1-833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
5
Works Great, and Quiet
on February 21, 2026
Posted by: Dmeans
Very quiet and efficient at drying which is huge for me
Written by a customer while visiting geappliances.com
Customer Rating
1
Does not clean dishes
on February 21, 2026
Posted by: Matt2030
Coming from a kitchen aid KDFM404KPS (which I would 10/10 recommend), this dishwasher simply does not clean dishes. We recently moved into a new house where the GE profile appliances were standard. Noticed right away when putting dirty dishes in the washer that they would not get clean. Every load, even when running on ‘heavy’ does not fully clean the dishes. The kitchen aid we used to have would clean everything perfectly, no need to even rinse off the dishes prior to going in the washer. Would never purchase, and at some point we might be making the move back to kitchen aid.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, February 23, 2026
We are happy to provide guidance with this dishwasher. It is advised to rinse dishes prior to loading, as this will help with ensuring your dishes become fully clean. We also recommended using a high quality dishwashing detergent like Cascade. We have provided some tips to help with the cleaning performance of your dishwasher here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If the tips provided do not help with cleaning, service is advised. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL (1-833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
If the tips provided do not help with cleaning, service is advised. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL (1-833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't buy this dishwasher
on February 20, 2026
Posted by: Brokendiswasher99
It won't let me give zero. Product doesn't work and the appliance store won't replace it. Worst purchase ever. Appliance store says that they are stored in the cold and water freezes inside the. And causes defects.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki, GE_Appliances, February 23, 2026
We encourage you to call our GE Appliances service team - Bodewell to have your dishwasher evaluated and repaired as needed under the terms of the one-year manufacturer's warranty. The written warranty statement for your model can be found on page 25 of the online Owner's Manual - https://products-salsify.geappliances.com/image/upload/s--jG5NoKyg--/bd93c0f41f59d8d6095436f5611accbbcc9ab518.pdf.
Written by a customer while visiting geappliances.com
Customer Rating
4
features
on February 20, 2026
Posted by: Drew1262
interior rack are oddly designed. the length of a wash is overly confusing
Written by a customer while visiting geappliances.com
Customer Rating
5
Best we've had ..
on February 15, 2026
Posted by: Till dishwasher
from Denham Springs, La
This unit is very quiet and does an excellent job cleaning the dishes. Our old dishwasher would discolor any aluminum washed. This unit does not. Very happy with our purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Tierra, GE_Appliances, February 17, 2026
Congratulations on your new dishwasher! We're happy to hear it's working well for the family. This unit has built-In WiFi and the SmartHQ app, making it easy to connect, control and monitor your smart dishwasher from anywhere. You can also conveniently access the latest features, including customized cycles, remote status notifications and more. Also the Piranha Hard Food Disposer lets you use your dishwasher without pre-rinsing. You can also save time with a high-temperature cycle that steams and sanitizes to loosen tough soils pre-cycle, reducing bacteria by 99.999% without pre-rinsing or soaking!
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad quality
on February 11, 2026
Posted by: Sindhusha
Bought house built in 2023 with ge appliances , now the front door leaking water both left and right. N3ver faced this issue with previous houses other brand appliances
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, February 12, 2026
We'd like to assist with your dishwasher leaking. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
In the meantime, you can refer to the following article for troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18911
In the meantime, you can refer to the following article for troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18911
Written by a customer while visiting geappliances.com