Customer reviews from geappliances.com
GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Average customer rating
4.2
(876 Reviews)
Rating breakdown 876 reviews
5 Stars
536
4 Stars
163
3 Stars
62
2 Stars
47
1 Star
68
81%of customers recommend this product.
(
442 out of
549)
Customer Reviews for GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Customer Rating
5
Just what we needed.
on May 25, 2026
Posted by: Werms
Interior layout is perfect. Love the utensil drawer and the third rack. Nicely insulated for quiet cycles.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Unsure of extra parts
on May 21, 2026
Posted by: Mtgraces
The dishwasher is nice and quiet but there are extra parts I do not know wheee they honor what they are used for. The door to the dishwasher is light but feels almost cheap, kind of slams open when opening it. Dishes come out nice and clean.
Features
3
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheap
on May 12, 2026
Posted by: Randolpho
Cheap plastic parts and I think the location I purchased from is selling repaired units
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, Cafe_ Appliances, May 13, 2026
Our dishwashers are designed with durability in mind, and we use high-quality materials to manufacture our appliances. If you ever need assistance with your product, we’re here to help.
Written by a customer while visiting geappliances.com
Customer Rating
1
Very bad quality
on May 11, 2026
Posted by: Y8Y8
The dishwasher is very problematic. The top tray for the glasses keeps falling from it’s rail and it takes long time to put it back and to operate. Looks like very low quality
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, May 12, 2026
We'd like to assist with your dishwasher's upper rack falling off of the rail. It's extremely important not to overload the upper rack with dishes. Overloaded racks will prevent the rack from gliding smoothly and cause the rack to come off the rail. Our dishwasher upper racks are life-tested to handle a 30 lb. load; Lower racks are tested to handle a 50 lb. load. If the issue continues, we recommend scheduling service with our Bodewell team by calling 1-833-426-3393 or online here: https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
4
Don't really use that many of the features
on May 7, 2026
Posted by: WetDirty
The cycles run for a long time.
Also the dishes always are a little wet.
Also the dishes always are a little wet.
Written by a customer while visiting geappliances.com
Customer Rating
3
Not as good as my old one
on April 25, 2026
Posted by: Kmd3
from South Carolina
I thought I would love this product. So far every load I have washed has not come out completely clean. There will be residue left on things and my old dishwasher that broke would have everything clean. Not sure why this one is doing this. The controls on top are sometimes hard to get to respond to touch. It’s mostly the too rack that isn’t cleaning the best. We don’t load it where everything is crammed either
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Diego, GE_Appliances, April 29, 2026
We want to help you with your dishwasher not cleaning your dishes properly. We recommend making sure you are using a high efficiency detergent in a tablet or packet form. Additionally, check that the inlet water temperature is at least 120°F. You can find loading tips for your unit on pages 13 to 18 of the owner's manual here: https://images.salsify.com/image/upload/s--jG5NoKyg--/bd93c0f41f59d8d6095436f5611accbbcc9ab518.pdf
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Written by a customer while visiting geappliances.com
Customer Rating
3
Works well with some minor quirks
on April 25, 2026
Posted by: mitchrr
It works fine and looks great: it's quiet and does a good job cleaning silverware and its cleaning cycles are more efficient. The downside, the bottom drawer is a little smaller than the Kenmore we had previously and the tines that separate the dished are closer together than we'd like - it's a tight fit. Also, the top drawer is not as deep as we expected so you can put in a soup ladle. One weird thing - it turned on the other night by itself. Might be new user error but it was weird.
Response from geappliances.comBy Diego, GE_Appliances, April 27, 2026
We appreciate your feedback regarding the bottom and top drawers; we are going to share your comments with our product team for review.
If the unit continues turning on by itself, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
If the unit continues turning on by itself, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Written by a customer while visiting geappliances.com
Customer Rating
5
New and improved dishwasher
on April 18, 2026
Posted by: Rj701
Machine is quiet and does a nice job cleaning the dishes. Extra space for large utensils.
Written by a customer while visiting geappliances.com