Customer reviews from geappliances.com
GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Average customer rating
4.2
(784 Reviews)
Rating breakdown 784 reviews
5 Stars
482
4 Stars
137
3 Stars
60
2 Stars
43
1 Star
62
80%of customers recommend this product.
(
389 out of
486)
Customer Reviews for GE Profile - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher w/ 3rd Rack, Microban Antimicrobial Technology, and 44 dBA - Custom Panel Ready
Customer Rating
1
Worst dishwasher I've owned
on November 28, 2025
Posted by: bbbb1234
from Charleston, SC
This dishwasher has not gotten dishes clean since we bought it. Then about 11 months into owning it, the dishwasher leaked water onto our floor. GE reps came out to diagnose dishes not getting clean, but were unable to identify or fix the problem.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, December 1, 2025
We want to help you get the best results from your dishwasher. Please review the following cleaning tips. https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933 We have some additional information regarding the reasons why a dishwasher will leak. Please review the following tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23644 In the meantime, we will be reaching out to you via email to get more information.
Written by a customer while visiting geappliances.com
Customer Rating
4
Washes dishes beautifully!!
on November 23, 2025
Posted by: Sc09
from NY
[This review was collected as part of a promotion.] The dishwasher does a great job The only thing I don’t care for is the third rack with the tray for utensils. I feel it could have been a better design. You can barely fit very much in that small tray. The whole rack should have been for the utensils.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
DW cleaning
on November 20, 2025
Posted by: EJL1
This dishwasher is quiet and has adequate capacity. However, it does not thoroughly clean. I pre-rinse dishes, use top dishwasher soap but dishes often come out with residue. Very disappointed in this appliance
Response from geappliances.comBy Vikki, GE_Appliances, November 20, 2025
Hot water is essential for proper wash and dry performance. The water coming into the dishwasher needs to be a minimum of 120°F and no greater than 150°F. To check the water temperature, run the hot water at the kitchen sink and measure the temperature of the running water with a candy or meat thermometer. If the incoming water temperature is less than 120°F, adjust the temperature of your water heater accordingly.
We recommend using the Wash Heat Boost option on every cycle. This will further heat the water in the dishwasher which will not only improve the wash performance but the dry performance as well. It will aid in the evaporation of the water from the dishes when the cycle is complete.
Also, follow the directions on Page 20 of the Owner's Manual to clean the filter(s) on this model. - https://products-salsify.geappliances.com/image/upload/s--R_Zxo9E2--/2ed0b5be08e6400b0950751e1bb63098fe2929d6.pdf - Trapped food debris could be redepositing on your dishes.
We recommend using the Wash Heat Boost option on every cycle. This will further heat the water in the dishwasher which will not only improve the wash performance but the dry performance as well. It will aid in the evaporation of the water from the dishes when the cycle is complete.
Also, follow the directions on Page 20 of the Owner's Manual to clean the filter(s) on this model. - https://products-salsify.geappliances.com/image/upload/s--R_Zxo9E2--/2ed0b5be08e6400b0950751e1bb63098fe2929d6.pdf - Trapped food debris could be redepositing on your dishes.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great new quiet dishwasher
on November 17, 2025
Posted by: 52MD
[This review was collected as part of a promotion.] Much quieter than our old Maytag. A bit disappointed with the bottom rack height for my larger plates and pots, the blade hits them. I would do away with the short depth top rack and raise the 2nd rack so the bottom has more height. Yes I know my 2nd rack does move up and down.
Response from geappliances.comBy GE Appliances, November 20, 2025
We are glad to hear you like your new dishwasher and are happy with how quiet it is in your home. Your feedback is important to us, and we will pass your comments about the bottom rack height to our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
1
The controls are hard to use and understand
on November 16, 2025
Posted by: Tom64t
from Springfield Ky
This is the least effective dishwasher that we have owned in 35 years. You can run the same dishes 3 cycles and still have to hand wash them to get them clean
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, November 17, 2025
We'd like to help you with the cleanability and understanding how the controls work on your dishwasher. We recommend making sure your water temperature is at least 120 degrees coming into the dishwasher. You can view additional tips in the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933 Please review pages 6-9 in the manual. https://products-salsify.geappliances.com/image/upload/s--R_Zxo9E2--/2ed0b5be08e6400b0950751e1bb63098fe2929d6.pdf
Written by a customer while visiting geappliances.com
Customer Rating
4
Louder than its predecessor
on November 15, 2025
Posted by: JL622
Much louder than my previous ge profile dishwasher
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet
on November 14, 2025
Posted by: Elaine25
[This review was collected as part of a promotion.] Very quiet. Would not even know it was running.
Love the features of this deluxe model
Love the features of this deluxe model
Written by a customer while visiting geappliances.com
Customer Rating
3
Too long cycles
on November 12, 2025
Posted by: Baixinha
[This review was collected as part of a promotion.] Cycles take too long. I installed the app as I was told I would have more cycle choices but they still take an hour. Wish there was a cycle for "quick wash".
Response from geappliances.comBy Sarah, GE_Appliances, November 13, 2025
We’d like to provide information about your dishwasher’s cycle times. The specific cycle time can vary depending on multiple factors, including the chosen cycle, soil level, etc. Cycles like AutoSense and HeavyWash may run longer, and selecting an option like DryBoost may add time as well. Your dishwasher does feature a 1 Hour Wash if you prefer to utilize a shorter cycle.
It is normal for modern dishwashers to run longer, but use less energy and increased efficiency in the process. We have more information about the dishwasher’s run time linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
It is normal for modern dishwashers to run longer, but use less energy and increased efficiency in the process. We have more information about the dishwasher’s run time linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
Written by a customer while visiting geappliances.com