Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra Silicone Magnet Case - Gray
Average customer rating
1.7
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
13
4 Stars
3
3 Stars
2
2 Stars
10
1 Star
87
2%of customers recommend this product.
(
1 out of
64)
Customer Reviews for Samsung - Galaxy S26 Ultra Silicone Magnet Case - Gray
Customer Rating
1
Disappointment
on April 1, 2026
Posted by: tamorim
from Springfield, IL
It has a nice feel and comfortable grip. But that is it. I was disappointed with the durability. The area around the S Pen slot broke within the first week of use (as SEVERAL other users here pointed out), and the rubberized coating started to peel in less than a month. Clearly design flaw. It does not worth it buying!
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, April 8, 2026
Hi tamorim,
Thank you for sharing your thoughts. The Galaxy S26 Ultra Silicone Case features a slim design that feels lightweight and comfortable in hand. Many users appreciate how it enhances the overall appearance of their device. Thank you for being a valued Samsung customer.
-Ty
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Thank you for sharing your thoughts. The Galaxy S26 Ultra Silicone Case features a slim design that feels lightweight and comfortable in hand. Many users appreciate how it enhances the overall appearance of their device. Thank you for being a valued Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
S-pen slot failure
on April 1, 2026
Posted by: Chrisf
the case is very nice feeling but Spen slot is not durable at all breaks easily
Response from Samsung USBy R&R, April 2, 2026
Hello Chrisf,
Thank you for sharing your feedback about the Silicone Magnet Case. It is designed to offer a smooth feel and a modern look while perfectly complementing the Galaxy S26 Ultra. We understand that your case has split at the S-Pen slot. Please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty, as specified for each product. We recommend contacting our Samsung Support Team to discuss your warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Thank you for sharing your feedback about the Silicone Magnet Case. It is designed to offer a smooth feel and a modern look while perfectly complementing the Galaxy S26 Ultra. We understand that your case has split at the S-Pen slot. Please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty, as specified for each product. We recommend contacting our Samsung Support Team to discuss your warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Broke in less then a month
on March 31, 2026
Posted by: Kate
Nice color and texture. But it broke same way as everyone else's by the stylus cutout in less than a month!
No, I would not recommend this to a friend.
Features
1
Performance
1
Value
1
Response from Samsung USBy R&R, April 3, 2026
Hi Kate,
We appreciate your feedback on the Silicone Magnet Case. This case is designed to provide a smooth feel and a modern look, and it pairs seamlessly with the Galaxy S26 Ultra. If your case has broken after a short period of use, please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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We appreciate your feedback on the Silicone Magnet Case. This case is designed to provide a smooth feel and a modern look, and it pairs seamlessly with the Galaxy S26 Ultra. If your case has broken after a short period of use, please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Worst case ever!
on March 29, 2026
Posted by: Boogy79
from Chattanooga TN
Like everyone else here, the case broke right at the corner of the S pen within 2 weeks of receiving. Terrible quality 🖕
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 3, 2026
Hi there Boogy79,
We appreciate your feedback regarding the Silicone Magnet Case. This case is designed to maintain a sleek, lightweight feel while perfectly complementing the Galaxy S26 Ultra for everyday use.
Please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty, as specified for each product. If you have any questions about warranty options, please reach out to our Samsung Support Team.
We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Samsung Community
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We appreciate your feedback regarding the Silicone Magnet Case. This case is designed to maintain a sleek, lightweight feel while perfectly complementing the Galaxy S26 Ultra for everyday use.
Please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty, as specified for each product. If you have any questions about warranty options, please reach out to our Samsung Support Team.
We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Cheaper quality!
on March 28, 2026
Posted by: Fendi
Just got 3 weeks ago and get broke. Product is poor
Response from Samsung USBy R&R, April 6, 2026
Hi Fendi,
Thank you for sharing your feedback. A slim case design offers a lightweight and easy-to-use experience for daily activities, and many users seek a balance between style and durability that suits their routine. If your case broke after a short period, please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty for each product. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your feedback. A slim case design offers a lightweight and easy-to-use experience for daily activities, and many users seek a balance between style and durability that suits their routine. If your case broke after a short period, please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty for each product. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Broke in less than a month
on March 28, 2026
Posted by: TimmyM
from NH
I think it's great. Nice color and texture, except it broke same as everyone else's by the stylus cutout. In less than a month!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 3, 2026
Hola TimmyM,
Thank you for sharing your experience! The Silicone Magnet Case is designed to combine style with a soft touch, perfectly complementing the Galaxy S26 Ultra. Please reach out to our Samsung Support Team to learn more about your warranty options. We appreciate you being a Samsung customer!
-Ty
Samsung Support
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Thank you for sharing your experience! The Silicone Magnet Case is designed to combine style with a soft touch, perfectly complementing the Galaxy S26 Ultra. Please reach out to our Samsung Support Team to learn more about your warranty options. We appreciate you being a Samsung customer!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy will not keep your phone safe
on March 28, 2026
Posted by: LC8A
I dropped my phone getting out of my car and the corner by the s pen shattered and damaged my phone. Awful wouldn't ever buy it again. The color is so cute it's a shame.
Response from Samsung USBy R&R, April 3, 2026
Hey there LC8A,
It's wonderful to hear that the color caught your attention! The Silicone Magnet Case is specifically designed to complement the Galaxy S26 Ultra while ensuring a smooth and comfortable grip. Thank you for being a valued Samsung customer.
-Ty
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It's wonderful to hear that the color caught your attention! The Silicone Magnet Case is specifically designed to complement the Galaxy S26 Ultra while ensuring a smooth and comfortable grip. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Useless case
on March 27, 2026
Posted by: Bruisedgrace
from Highland, CA
Broke within having it for two weeks. Save your money this case is a joke.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 3, 2026
Hey there Bruisedgrace,
We appreciate you sharing your experience. The Silicone Magnet Case is designed to offer a smooth feel and simple design that complements the Galaxy S26 Ultra. We know it is upsetting when your phone case breaks unexpectedly. Please reach out to our Samsung Support Team to further assist. Thank you for being a Samsung customer.
-Ty
Samsung Support
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We appreciate you sharing your experience. The Silicone Magnet Case is designed to offer a smooth feel and simple design that complements the Galaxy S26 Ultra. We know it is upsetting when your phone case breaks unexpectedly. Please reach out to our Samsung Support Team to further assist. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US