Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra Silicone Magnet Case - Gray
Average customer rating
1.7
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
13
4 Stars
3
3 Stars
2
2 Stars
10
1 Star
84
2%of customers recommend this product.
(
1 out of
61)
Customer Reviews for Samsung - Galaxy S26 Ultra Silicone Magnet Case - Gray
Customer Rating
1
Worst Quality
on July 13, 2026
Posted by: sazi25ster
Dint even last 4 months. The case broke on the edges in 2 places on the down near the spen.
No, I would not recommend this to a friend.
Design
1
Value
1
Response from Samsung USBy R&R, July 14, 2026
Hi sazi25ster,
Thank you for reaching out and sharing your experience regarding your case. The Galaxy S26 Ultra Silicone Magnet Case features a soft-touch finish, a slim profile, and secure magnetic compatibility for convenient everyday use. We understand your concern about the edges near the S Pen area breaking within just a few months. Please be advised that Samsung products come with a limited 12-month warranty that covers manufacturing defects in materials and workmanship. To discuss your warranty options, please contact our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
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Thank you for reaching out and sharing your experience regarding your case. The Galaxy S26 Ultra Silicone Magnet Case features a soft-touch finish, a slim profile, and secure magnetic compatibility for convenient everyday use. We understand your concern about the edges near the S Pen area breaking within just a few months. Please be advised that Samsung products come with a limited 12-month warranty that covers manufacturing defects in materials and workmanship. To discuss your warranty options, please contact our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Never Dropped. Already Broken
on July 10, 2026
Posted by: MJ876
Bought with my phone and been in use for about 3 weeks now. This has never been dropped. Today the bottom left corner broke while I was removing the phone from the case. For a case that costs so much money it sure is fragile and I can't even imagine what would happen if it actually drops.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, July 13, 2026
Hello MJ876,
Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. The Silicone Magnet Case features a soft-touch finish, compatibility with magnetic accessories, and protective coverage designed for everyday use. However, experiencing a break in the bottom corner after only a few weeks, especially without any drops, did not meet your expectations for durability.
Please be advised that Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. We encourage you to reach out to our Samsung Support Team to discuss your warranty options. We are here to help. Your feedback is valuable and provides insight into areas where the case design can be improved. Thank you for your input on Samsung.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
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Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. The Silicone Magnet Case features a soft-touch finish, compatibility with magnetic accessories, and protective coverage designed for everyday use. However, experiencing a break in the bottom corner after only a few weeks, especially without any drops, did not meet your expectations for durability.
Please be advised that Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. We encourage you to reach out to our Samsung Support Team to discuss your warranty options. We are here to help. Your feedback is valuable and provides insight into areas where the case design can be improved. Thank you for your input on Samsung.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Corner broken but never mishandled
on July 9, 2026
Posted by: holymackerel
from Waukesha, wi
To preface, I am overly cautious when it comes to my electronics. I take great care of my stuff. I read the reviews about the problems others were having. I figured, since I take such good care of my stuff, I wouldn't have a problem. The bottom corner of the case next to the pen has split apart.
It's slippery, the grip is not great.
It's slippery, the grip is not great.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, July 10, 2026
Hey there holymackerel,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case features a soft silicone finish and a slim magnetic design, making it both comfortable and practical for everyday use. We understand how disappointing it can be to find a split in the corner, especially when you take such great care of your electronics. Your feedback about the case's durability and grip is important to us and has been noted. Thank you for taking the time to share your thoughts with Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case features a soft silicone finish and a slim magnetic design, making it both comfortable and practical for everyday use. We understand how disappointing it can be to find a split in the corner, especially when you take such great care of your electronics. Your feedback about the case's durability and grip is important to us and has been noted. Thank you for taking the time to share your thoughts with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Horrible
on July 8, 2026
Posted by: CASE
Horrible quality. Very disappointed after only n 4 months this case looks like I've had the phone 10 years.
Response from Samsung USBy R&R, July 9, 2026
Hello CASE,
Thank you for sharing your thoughts on your Galaxy S26 Ultra Silicone Magnet Case. Galaxy S26 Ultra Silicone Magnet Case Coral Red The Galaxy S26 Ultra Silicone Magnet Case is made to bring a soft touch feel, a slim fit, and added everyday protection while keeping the phone’s design easy to enjoy. We understand wanting the case to keep its look and feel over time, especially after only a few months of use. Your feedback about the wear is helpful as Samsung continues refining accessories that match the premium Galaxy experience. Thank you for sharing your experience with Samsung.
-Ty
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Thank you for sharing your thoughts on your Galaxy S26 Ultra Silicone Magnet Case. Galaxy S26 Ultra Silicone Magnet Case Coral Red The Galaxy S26 Ultra Silicone Magnet Case is made to bring a soft touch feel, a slim fit, and added everyday protection while keeping the phone’s design easy to enjoy. We understand wanting the case to keep its look and feel over time, especially after only a few months of use. Your feedback about the wear is helpful as Samsung continues refining accessories that match the premium Galaxy experience. Thank you for sharing your experience with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Sleek Magnetic Case but Falls Short on Durability
on July 6, 2026
Posted by: Big A
The sleek design and the magnetic properties are the only good parts about this case.
Besides that, ths durability of the case is basically a one-time drop in on that part of the case before it begins deteriorating, itll absorb the shock of the fall but only one time for that spot on tbe case (if that makes sense). I noticed my camera lens also getting nicked and scratched from just normal use - but if the case covered the phone more it would absorb the wear and tear better. It also does cover the charging port at all (which I know can be annoying to some), however it just feels very exposed.
The grip and overall feels light - doesn't add bulkiness or weight to the overall phone handling. However, I've found the feel to be similar to a "naked" phone or a phone without a case. Which some may like but for me, with big hands, I've found myself pressing the screen unintentionally when typing or watching something.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R, July 8, 2026
Hey there Big A,
Thank you for reaching out and sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case features a sleek profile, magnetic compatibility, and a lightweight feel to maintain the phone's natural handling. It keeps the design simple while providing everyday grip and a smooth finish.
We appreciate you highlighting the positive aspects, such as the attractive look, magnetic feature, and low-bulk design. Additionally, thank you for bringing up your concerns regarding durability, camera lens exposure, charging port coverage, and overall hand feel. Your feedback about your Samsung experience is invaluable to us.
-Ty
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Thank you for reaching out and sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case features a sleek profile, magnetic compatibility, and a lightweight feel to maintain the phone's natural handling. It keeps the design simple while providing everyday grip and a smooth finish.
We appreciate you highlighting the positive aspects, such as the attractive look, magnetic feature, and low-bulk design. Additionally, thank you for bringing up your concerns regarding durability, camera lens exposure, charging port coverage, and overall hand feel. Your feedback about your Samsung experience is invaluable to us.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Worst case
on July 1, 2026
Posted by: Disappointed
This is by far the worst case I've owned. The case cracked by the pen within a week. A new crack is starting in a new spot. Do not buy this case. This is the first time I have ever had an issue with a case I have bought.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, July 6, 2026
Hello Disappointed,
Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. This case provides slim protection, supports magnetic accessories, and includes convenient storage for your S Pen. It is essential that the case remains durable around the S Pen area during regular use. We have noted your feedback regarding cracking near the pen holder and additional cracking over time. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. This case provides slim protection, supports magnetic accessories, and includes convenient storage for your S Pen. It is essential that the case remains durable around the S Pen area during regular use. We have noted your feedback regarding cracking near the pen holder and additional cracking over time. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I love it.
on June 29, 2026
Posted by: Metallive20
[This review was collected as part of a promotion.] I really like her design this super thin, I highly recommend her design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT BUY THIS CASE IF U CARE ABOUT YOUR PHONE!
on June 28, 2026
Posted by: BoKeepsItReal
from Amelia Island, Florida USA
This has to be the 100% absolute worst case produced for protecting this phone. It won't even keep the dust out! If you drop your phone in this case, go ahead and plan for a replacement phone. Never take it out of the case once you've inserted it, because the bottom left of the case is so fragile, that the chances are pretty highly that it'll break on you also. I would have rated it a 0/5 ☆, but they do not allow a truthful rating of this product. TAKE THIS CASE OFF OF YOUR SITE AND STOP SELLING THIS CHEAP INFERIOR PRODUCT TO PEOPLE! WE WORK ENTIRELY WAY TOO HARD FOR WHAT LITTLE MONEY WE HAVE, TO JUST THROW IT AWAY ON MISLEADING INFERIOR PRODUCTS ONLY BEING SOLD BY YOU FOR PROFIT AND GAINS.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, June 29, 2026
Hey there BoKeepsItReal,
Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. Its slim silicone finish, magnetic compatibility, and soft grip are designed to deliver a comfortable, user-friendly experience. We understand your concerns about the design, particularly that the bottom corner felt fragile and did not inspire confidence in its daily protection. Your comments on durability, fit, and dust protection are valuable and will be carefully reviewed. Thank you for choosing Samsung.
-Ty
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Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. Its slim silicone finish, magnetic compatibility, and soft grip are designed to deliver a comfortable, user-friendly experience. We understand your concerns about the design, particularly that the bottom corner felt fragile and did not inspire confidence in its daily protection. Your comments on durability, fit, and dust protection are valuable and will be carefully reviewed. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US