Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra Silicone Magnet Case - Gray
Average customer rating
1.7
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
7
4 Stars
1
3 Stars
2
2 Stars
6
1 Star
45
3%of customers recommend this product.
(
1 out of
35)
Customer Reviews for Samsung - Galaxy S26 Ultra Silicone Magnet Case - Gray
Customer Rating
1
Cheap plastic. Do not recommend.
on March 24, 2026
Posted by: Rahul
Cheap plastic. Piece of trash. Broke near the s pen within 10 days of use. No rough handling. Do not recommend.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 30, 2026
Hi Rahul,
Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. A case should withstand everyday use while effectively protecting your device. Please be advised that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty specified for each product. If you have any questions about warranty options, please reach out to our Samsung Support Team, as we are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. A case should withstand everyday use while effectively protecting your device. Please be advised that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty specified for each product. If you have any questions about warranty options, please reach out to our Samsung Support Team, as we are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Defective Product
on March 24, 2026
Posted by: Eddy
from Seattle, WA
After about a week of use, my case broke in the same spot that many other people have reported it breaking. Absolutely would not recommend this product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 25, 2026
Hey Eddy,
Thank you for sharing your feedback on the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to enhance your device and support everyday use. Please note that Samsung products come with a limited 12-month warranty, which covers manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to enhance your device and support everyday use. Please note that Samsung products come with a limited 12-month warranty, which covers manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
No, I do not recommend this product.
on March 25, 2026
Posted by: Aline
from Georgia
purchased this case along with my S26 Ultra, and unfortunately, I had the issue in less than one month of use. The area around the S-Pen cutout cracked without any apparent reason.
My phone has never been dropped, and the case was rarely removed. This clearly seems like a design or material issue, as there is very little protection around the S-Pen area.
I expected much better quality, especially for the price. Very disappointed with the durability.
My phone has never been dropped, and the case was rarely removed. This clearly seems like a design or material issue, as there is very little protection around the S-Pen area.
I expected much better quality, especially for the price. Very disappointed with the durability.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R, March 30, 2026
Hi there Aline,
Thank you for your detailed feedback on the Galaxy S26 Ultra Silicone Magnet Case. A case should offer both a secure fit and reliable protection over time. Please be advised that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship, as specified for each product. If you would like to discuss warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your detailed feedback on the Galaxy S26 Ultra Silicone Magnet Case. A case should offer both a secure fit and reliable protection over time. Please be advised that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship, as specified for each product. If you would like to discuss warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Waste of money
on March 25, 2026
Posted by: TheManWithBrokenCase
from Springfield, MO
I liked the case, but like others it cracked at the base by the pen within a week. Do not waste your money on this case. It will not last. It has a manufacturing defect. It looks nice but will break.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 30, 2026
Hello there,
Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. It's great to hear that you found the design appealing. A case should also provide reliable protection and security for your device. Please be advised that Samsung products come with a limited 12-month warranty covering manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. It's great to hear that you found the design appealing. A case should also provide reliable protection and security for your device. Please be advised that Samsung products come with a limited 12-month warranty covering manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Cracked
on March 25, 2026
Posted by: Anonymous
I had the white silicone s26 ultra for 2 weeks and is cracked around the s pen
Response from Samsung USBy R&R, April 6, 2026
Hi Ricky,
Thank you for sharing this. The well-fitted Galaxy S26 Ultra Silicone Magnet Case can make a significant difference in daily use, and many users appreciate designs that blend style and functionality.
If your case has broken after a short period, please be aware that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty, as specified for each product. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to help! Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing this. The well-fitted Galaxy S26 Ultra Silicone Magnet Case can make a significant difference in daily use, and many users appreciate designs that blend style and functionality.
If your case has broken after a short period, please be aware that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty, as specified for each product. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to help! Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Cracked
on March 26, 2026
Posted by: Victor
from Reseda, CA
I recently bought a new Samsung S26 Ultra and ordered this case to protect it. Unfortunately, the case cracked. Very disappointed with the quality and durability. I would not recommend this case.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 30, 2026
Hi Victor,
Thank you for your feedback about the Galaxy S26 Ultra Silicone Magnet Case. A case should provide both style and reliable protection for everyday use. If your case cracked after a short time, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited warranty period of 12 months, as specified for each product. We recommend contacting our Samsung Support Team to explore warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback about the Galaxy S26 Ultra Silicone Magnet Case. A case should provide both style and reliable protection for everyday use. If your case cracked after a short time, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited warranty period of 12 months, as specified for each product. We recommend contacting our Samsung Support Team to explore warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Broken in 2 weeks or less
on March 26, 2026
Posted by: Doreen
from South Jersey
This case is not very good. The top corner with the camera on backend keeps popping off and the bottom corner near the stylus is cracked already and I have only had it on the phone for maybe 2 weeks tops. Magnet on back does work well for holding my phone to holder in car.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, March 30, 2026
Hello Doreen,
Thank you for taking the time to share your feedback on Galaxy S26 Ultra Silicone Magnet Case. It's important for a case to remain secure while providing reliable protection over time. We're glad to hear that the magnet feature is functioning well. Please note that Samsung products are covered by a limited warranty against manufacturing defects in materials and workmanship for 12 months, as specified for each product. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your feedback on Galaxy S26 Ultra Silicone Magnet Case. It's important for a case to remain secure while providing reliable protection over time. We're glad to hear that the magnet feature is functioning well. Please note that Samsung products are covered by a limited warranty against manufacturing defects in materials and workmanship for 12 months, as specified for each product. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Poor Design S Pen Fatal Flaw
on March 26, 2026
Posted by: Disappointed
from NJ
Like many others users have reported, the case has cracked at the S Pen section due to poor manufacturing and testing. Case looks good, has a great fit and feel in hand, but the well documented design flaw renders it useless and if normal hand holding and sitting in a pocket breaks it, a drop would be fatal. AVOID
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, April 8, 2026
Hello there,
Thank you for sharing your insight on your Galaxy S26 Ultra Silicone Magnet Case. Design and fit play a big role in how a case performs day to day, and it is great to see how closely you are evaluating what works best for your device. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insight on your Galaxy S26 Ultra Silicone Magnet Case. Design and fit play a big role in how a case performs day to day, and it is great to see how closely you are evaluating what works best for your device. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US