Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra Silicone Magnet Case - Gray
Average customer rating
1.7
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
13
4 Stars
3
3 Stars
2
2 Stars
10
1 Star
87
2%of customers recommend this product.
(
1 out of
64)
Customer Reviews for Samsung - Galaxy S26 Ultra Silicone Magnet Case - Gray
Customer Rating
2
Case broke after just 1 week
on March 23, 2026
Posted by: Kyle
from Bellevue, WA
Just like so many others, my case broke around the area where the pen is stored. My phone has never been dropped or handled roughly. I pulled it out of my pocket and the small piece broke off in my hand.
The phone also flexes out of the case occasionally and needs to be pushed back in. The case just hugs the phone ever so slightly which lets it be a thinner case, but not enough of a lip on it to keep the phone from pushing a corner our side out from time to time.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
2
Value
2
Response from Samsung USBy R&R, March 24, 2026
Hello Kyle,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to provide a streamlined fit while remaining compatible with the Galaxy ecosystem. Please be advised that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty period specified for each product. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to help! Additionally, we invite you to explore various case options to find the style and protection that works best for you. Thank you for being a valued Samsung customer.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to provide a streamlined fit while remaining compatible with the Galaxy ecosystem. Please be advised that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty period specified for each product. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to help! Additionally, we invite you to explore various case options to find the style and protection that works best for you. Thank you for being a valued Samsung customer.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality
on March 22, 2026
Posted by: Ponce22
I bought the cover together with the new Galaxy S 26 ultra and thought that for the price it would last me at least 1 year, it did not last not even three days, I am very disappointed, very bad stuff, I think it must be a spring that broke.
Response from Samsung USBy R&R, March 24, 2026
Hi Ponce22,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to complement the device while providing everyday protection and usability. We offer a wide range of options with various case designs to help you find the one that best matches your routine. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to complement the device while providing everyday protection and usability. We offer a wide range of options with various case designs to help you find the one that best matches your routine. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality, broke in 3 days
on March 21, 2026
Posted by: Anonymous
from Tampa, Fl
I recently bought a new Samsung S26 Ultra and ordered this case to protect it. Unfortunately, the case cracked after just 3 days of normal use. It also looks like it doesn’t fit the phone properly — the edges don’t align and it feels loose. Very disappointed with the quality and durability. I would not recommend this case.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, March 24, 2026
Hello Alina Shevchenko,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to support everyday use while ensuring a clean and functional fit for the device. Our goal is to create accessories that enhance daily functionality while prioritizing protection.
Please be advised that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help.
Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to support everyday use while ensuring a clean and functional fit for the device. Our goal is to create accessories that enhance daily functionality while prioritizing protection.
Please be advised that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help.
Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Super delicate
on March 21, 2026
Posted by: Anonymous
from Greenville, MS
This thing is for looks only. Provides little to now protection. It cracked on me after 3 days and I did not even drop it. There's no way this case is worth the asking price. I gave it 2 stars because I like the way it looks.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, March 24, 2026
Howdy ShawTownBalla,
Thank you for taking the time to share your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to complement the device while providing a smooth feel and everyday usability. We understand that quality and durability are important. Please be advised that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to complement the device while providing a smooth feel and everyday usability. We understand that quality and durability are important. Please be advised that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Build some good cases
on March 20, 2026
Posted by: Sandeep
I have been using this product for less than a week and today the cutout around the s-pen cracked. And I'm not a aggressive user, I used it very gently. The quality was very poor, hope samsung build some good cases. Please don't buy it, it's not worth.
Response from Samsung USBy R&R, March 24, 2026
Greeting Sandeep,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed for everyday use and remains compatible with the Galaxy ecosystem. Our goal is to provide high-quality accessories that protect your device.
Please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed for everyday use and remains compatible with the Galaxy ecosystem. Our goal is to provide high-quality accessories that protect your device.
Please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible quality from samssung
on March 20, 2026
Posted by: Ronel
from Miami
Cannot recommend this case as it broke for me in about a week around the spen cut out just by taking the phone out.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, March 24, 2026
Greetings Ronel,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to enhance the device while ensuring everyday usability and accessibility. If your case has broken within a short period, please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. We encourage you to contact our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to enhance the device while ensuring everyday usability and accessibility. If your case has broken within a short period, please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. We encourage you to contact our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Trash
on March 19, 2026
Posted by: Vivi
from Virginia
Broke after 2 weeks.. . Don't recommend this product
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 22, 2026
Hi there Vivi,
Thank you for taking the time to provide your feedback on the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to offer a balance of style and everyday protection for your device. Please note that usage can vary depending on daily handling. Samsung products are warranted against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. If you have any questions regarding warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to provide your feedback on the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to offer a balance of style and everyday protection for your device. Please note that usage can vary depending on daily handling. Samsung products are warranted against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. If you have any questions regarding warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Cracked in less than a week
on March 19, 2026
Posted by: Hanseome
from Milltown, NJ
I got this product along with my S26 Ultra order as soon as the product was launched. I really love the case but with no apparent reason the cutout around the s-pen cracked. The device was never cracked and the case was never removed after putting it on my device on Day1. Extremely disappointed with the quality and design where there's very little material around the s-pen cutout.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 21, 2026
Greetings Hanseome,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to protect your device while supporting everyday use and magnetic compatibility. We encourage you to explore the different case styles available, depending on how you like to support and handle your device daily. We appreciate you being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to protect your device while supporting everyday use and magnetic compatibility. We encourage you to explore the different case styles available, depending on how you like to support and handle your device daily. We appreciate you being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US