Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra Silicone Magnet Case - Gray
Average customer rating
1.7
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
13
4 Stars
3
3 Stars
2
2 Stars
10
1 Star
87
2%of customers recommend this product.
(
1 out of
64)
Customer Reviews for Samsung - Galaxy S26 Ultra Silicone Magnet Case - Gray
Customer Rating
1
Cracked
on March 25, 2026
Posted by: Anonymous
I had the white silicone s26 ultra for 2 weeks and is cracked around the s pen
Response from Samsung USBy R&R, April 6, 2026
Hi Ricky,
Thank you for sharing this. The well-fitted Galaxy S26 Ultra Silicone Magnet Case can make a significant difference in daily use, and many users appreciate designs that blend style and functionality.
If your case has broken after a short period, please be aware that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty, as specified for each product. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to help! Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
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Thank you for sharing this. The well-fitted Galaxy S26 Ultra Silicone Magnet Case can make a significant difference in daily use, and many users appreciate designs that blend style and functionality.
If your case has broken after a short period, please be aware that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty, as specified for each product. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to help! Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Waste of money
on March 25, 2026
Posted by: TheManWithBrokenCase
from Springfield, MO
I liked the case, but like others it cracked at the base by the pen within a week. Do not waste your money on this case. It will not last. It has a manufacturing defect. It looks nice but will break.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 30, 2026
Hello there,
Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. It's great to hear that you found the design appealing. A case should also provide reliable protection and security for your device. Please be advised that Samsung products come with a limited 12-month warranty covering manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your thoughts on the Galaxy S26 Ultra Silicone Magnet Case. It's great to hear that you found the design appealing. A case should also provide reliable protection and security for your device. Please be advised that Samsung products come with a limited 12-month warranty covering manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
No, I do not recommend this product.
on March 25, 2026
Posted by: Aline
from Georgia
purchased this case along with my S26 Ultra, and unfortunately, I had the issue in less than one month of use. The area around the S-Pen cutout cracked without any apparent reason.
My phone has never been dropped, and the case was rarely removed. This clearly seems like a design or material issue, as there is very little protection around the S-Pen area.
I expected much better quality, especially for the price. Very disappointed with the durability.
My phone has never been dropped, and the case was rarely removed. This clearly seems like a design or material issue, as there is very little protection around the S-Pen area.
I expected much better quality, especially for the price. Very disappointed with the durability.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R, March 30, 2026
Hi there Aline,
Thank you for your detailed feedback on the Galaxy S26 Ultra Silicone Magnet Case. A case should offer both a secure fit and reliable protection over time. Please be advised that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship, as specified for each product. If you would like to discuss warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for your detailed feedback on the Galaxy S26 Ultra Silicone Magnet Case. A case should offer both a secure fit and reliable protection over time. Please be advised that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship, as specified for each product. If you would like to discuss warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Worst case ever!
on March 24, 2026
Posted by: Rchzgrl67
from Olalla, Washington
Horrible phone case. Made of cheap hard silicone that cracked the first time it was dropped. It's very slick and has zero grip making it hard to hold. Very thin design around vulnerable areas. Corners are not durable and provide no protection. Raised area around camera lenses makes it difficult to text if it is on a table. Does not lat flat. Just wobbles. Definitely do NOT recommend this product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 25, 2026
Hello Rchzgrl67,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to enhance your device while maintaining a slim profile. Consider browsing other case styles in the Galaxy lineup to find one that better fits your grip and protection needs. We value your involvement in the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to enhance your device while maintaining a slim profile. Consider browsing other case styles in the Galaxy lineup to find one that better fits your grip and protection needs. We value your involvement in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Defective Product
on March 24, 2026
Posted by: Eddy
from Seattle, WA
After about a week of use, my case broke in the same spot that many other people have reported it breaking. Absolutely would not recommend this product.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 25, 2026
Hey Eddy,
Thank you for sharing your feedback on the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to enhance your device and support everyday use. Please note that Samsung products come with a limited 12-month warranty, which covers manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your feedback on the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to enhance your device and support everyday use. Please note that Samsung products come with a limited 12-month warranty, which covers manufacturing defects in materials and workmanship. If you have any questions about warranty options, please reach out to our Samsung Support Team. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Cheap plastic. Do not recommend.
on March 24, 2026
Posted by: Rahul
Cheap plastic. Piece of trash. Broke near the s pen within 10 days of use. No rough handling. Do not recommend.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 30, 2026
Hi Rahul,
Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. A case should withstand everyday use while effectively protecting your device. Please be advised that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty specified for each product. If you have any questions about warranty options, please reach out to our Samsung Support Team, as we are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for your feedback on the Galaxy S26 Ultra Silicone Magnet Case. A case should withstand everyday use while effectively protecting your device. Please be advised that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty specified for each product. If you have any questions about warranty options, please reach out to our Samsung Support Team, as we are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Durable and looks good
on March 23, 2026
Posted by: Mikesh
[This review was collected as part of a promotion.] Case looks good feels smooth and tough durable sleek nice modern design
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Broke within one week
on March 23, 2026
Posted by: Danrob
from New York
Didn't last one week. I didn't drop it..it didn't fall..it just broke. Awful quality for samsung
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 24, 2026
Hello Danrob,
Thank you for reaching out to us regarding your Galaxy S26 Ultra Silicone Magnet Case. We appreciate your feedback and strive to provide the best support for our users' devices. We understand how frustrating it can be when your case breaks shortly after purchase. Please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for reaching out to us regarding your Galaxy S26 Ultra Silicone Magnet Case. We appreciate your feedback and strive to provide the best support for our users' devices. We understand how frustrating it can be when your case breaks shortly after purchase. Please note that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. We encourage you to contact our Samsung Support Team to discuss your warranty options. We are here to assist you. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Response from Samsung USBy R&R, March 24, 2026
Hey there Danrob,
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to enhance your device while providing support for everyday use and magnetic compatibility. We understand how frustrating it can be when your phone case breaks after a short period of use. Please be aware that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. We encourage you to reach out to our Samsung Support Team to discuss your warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy S26 Ultra Silicone Magnet Case. This case is designed to enhance your device while providing support for everyday use and magnetic compatibility. We understand how frustrating it can be when your phone case breaks after a short period of use. Please be aware that Samsung products are covered by a limited 12-month warranty against manufacturing defects in materials and workmanship. We encourage you to reach out to our Samsung Support Team to discuss your warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US