Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
A17 is good for the price
on May 25, 2026
Posted by: UnicornNana1986
[This review was collected as part of a promotion.] The phone is ok. Really no different then am a16 or a 15 except the camera is a tiny bit bigger but that's it. Processor is kinda slow and the ram is very great. Price fits the phone though (free with the purchase of service).
Value
3
Response from Samsung USBy R&R, May 29, 2026
Hello UnicornNana1986,
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate your feedback regarding the camera and your overall daily experience with the device.
The Galaxy A17 5G features RAM Plus, a function that allows you to use a portion of your internal storage as virtual memory to enhance app performance.
**What is RAM Plus?**
RAM Plus is a feature on your Galaxy phone that intelligently expands your memory by utilizing storage as virtual memory. With increased memory, you can keep more apps open in the background and launch them more quickly.
**How to Use RAM Plus:**
1. Go to **Settings** > **Battery and device care** > **Memory**.
2. Tap on **RAM Plus** and choose how much internal storage you want to allocate as virtual memory.
3. Tap on **Restart now**.
You can learn more about RAM Plus and how it can improve your device's performance in the link below. Your insights are always valuable to us. Thank you for being a loyal Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate your feedback regarding the camera and your overall daily experience with the device.
The Galaxy A17 5G features RAM Plus, a function that allows you to use a portion of your internal storage as virtual memory to enhance app performance.
**What is RAM Plus?**
RAM Plus is a feature on your Galaxy phone that intelligently expands your memory by utilizing storage as virtual memory. With increased memory, you can keep more apps open in the background and launch them more quickly.
**How to Use RAM Plus:**
1. Go to **Settings** > **Battery and device care** > **Memory**.
2. Tap on **RAM Plus** and choose how much internal storage you want to allocate as virtual memory.
3. Tap on **Restart now**.
You can learn more about RAM Plus and how it can improve your device's performance in the link below. Your insights are always valuable to us. Thank you for being a loyal Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy AI
on May 25, 2026
Posted by: Galaxy
[This review was collected as part of a promotion.] Galaxy AI
One of best phone i had
Great battery life and camera ,not easy to broke,good internet, cheap service
Great battery life and camera ,not easy to broke,good internet, cheap service
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Budget friendly, still has horsepower
on May 25, 2026
Posted by: rm1024
[This review was collected as part of a promotion.] I use device primarily for streaming, movies, gaming, galaxy ai, social media, pretty much everything. It's not expensive and runs really well. Has smooth motion at 90 fps and a pretty good camera. Overall im happy with it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It still has auxiliary hole on the bottom.
on May 25, 2026
Posted by: Melvin
[This review was collected as part of a promotion.] Has great quality in videos. It's a old phone but I still enjoy using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone so far
on May 25, 2026
Posted by: Maddness44
[This review was collected as part of a promotion.] Best phone and the ai is awesome I use the ai for a lot of help in my business
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has easy to use features.
on May 25, 2026
Posted by: Love2stream
[This review was collected as part of a promotion.] I use my phone for work, personal and streaming. It maintains great service coverage and is easy to operate. Galaxy AI is a great addition for helping make tough tasks easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung Galaxy a17 phone
on May 25, 2026
Posted by: Rhosmith
[This review was collected as part of a promotion.] I was excited to get my phone at first until all my memory and contacts came from my previous phone to this phone and now the memory is gone so to me it does not have enough memory to say it was an upgrade from my previous phone. And now it's acting up because I don't have enough memory.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It lags a lot. My gs20 much better than A17 5g
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I use it mostly for research, texting. It takes long to retrieve info..I owned GS20 ultra up to a month ago... it was great. The A17 does not respond well to searches. I just hate it! Unfortunately my screen died on the s20... sad
Value
3
Response from Samsung USBy R&R, May 29, 2026
Hi Katwhit,
Thank you for taking the time to leave a review for your Galaxy A17 5G. We appreciate you sharing your daily experiences with the device and highlighting what has stood out to you. We understand that transitioning from the Galaxy S20, which is a fantastic line of devices, can be significant. Your feedback on the Galaxy A17 5G's performance is valuable to us. Thank you for your insights and for being a loyal Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to leave a review for your Galaxy A17 5G. We appreciate you sharing your daily experiences with the device and highlighting what has stood out to you. We understand that transitioning from the Galaxy S20, which is a fantastic line of devices, can be significant. Your feedback on the Galaxy A17 5G's performance is valuable to us. Thank you for your insights and for being a loyal Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US