Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
This product has great features
on July 25, 2026
Posted by: Grammyof14
[This review was collected as part of a promotion.] Galaxy AI is amazing. Fast charging. the A17 5G phone camera takes very clear , vibrant pictures. Excellent sound and quality of calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
There is none
on July 22, 2026
Posted by: Med gril
Expertise:Intermediate
This phone has a nasty habit of crashing out on epic and my chart in this phone is I'm considered a medical device and they keep telling me to send it in I cannot afford to do that that would be considered life and death for me it's I ever buy a Samsung again I have told my family to put me on my mission
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, July 22, 2026
Greetings Med gril,
We want to take a moment to thank you for reaching out and sharing your experience with your Galaxy A17 5G. We understand how important it is to have a reliable phone that can help you stay updated on crucial information. Applications like MyChart and Epic play a vital role, especially when time is of the essence, and being without your phone is not an option.
That's why we have partnered with uBreakiFix, an authorized repair location. You can visit any of our 600 locations across the U.S. to have your phone checked without the need to send it in. You can either schedule an appointment or just stop by.
More information will be linked below. Thank you for your review and for choosing Samsung.
uBreakiFix – Consulting and Repairs
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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We want to take a moment to thank you for reaching out and sharing your experience with your Galaxy A17 5G. We understand how important it is to have a reliable phone that can help you stay updated on crucial information. Applications like MyChart and Epic play a vital role, especially when time is of the essence, and being without your phone is not an option.
That's why we have partnered with uBreakiFix, an authorized repair location. You can visit any of our 600 locations across the U.S. to have your phone checked without the need to send it in. You can either schedule an appointment or just stop by.
More information will be linked below. Thank you for your review and for choosing Samsung.
uBreakiFix – Consulting and Repairs
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Samsung ,A17 5G
on July 21, 2026
Posted by: Nickname
from CA
Expertise:Intermediate
I have always been a fan of Motorola phones. They are user friendly, reliable and durable. The SamsungA17 5G is not user friendly and requires a lot of time to set it up. The phone is fragile and broke the first day I owned. Now I am stuck making payments on a phone I will never use. I will never purchase Samsung products. They make a decent television though
.
.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, July 21, 2026
Hi there Nickname,
Thank you for sharing your thoughts on your Galaxy A17 5G. We’re glad you’ve chosen to explore the Galaxy experience with Samsung. Our goal has always been to make the setup process for the Galaxy A17 5G as smooth as possible. With features like Samsung Smart Switch, we aim to ease the often grueling initial setup.
Regarding the durability of your phone, please remember that Samsung stands behind the quality of its products. We offer a warranty that protects against any manufacturing defects in materials and craftsmanship. This warranty is valid for a limited period of 12 months, as specified for each individual product. With this warranty, you can have peace of mind knowing your investment is protected, ensuring that you enjoy the reliability and performance you expect from Samsung.
If you have any questions about your warranty options, please reach out to our Samsung Support Team.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Thank you for sharing your thoughts on your Galaxy A17 5G. We’re glad you’ve chosen to explore the Galaxy experience with Samsung. Our goal has always been to make the setup process for the Galaxy A17 5G as smooth as possible. With features like Samsung Smart Switch, we aim to ease the often grueling initial setup.
Regarding the durability of your phone, please remember that Samsung stands behind the quality of its products. We offer a warranty that protects against any manufacturing defects in materials and craftsmanship. This warranty is valid for a limited period of 12 months, as specified for each individual product. With this warranty, you can have peace of mind knowing your investment is protected, ensuring that you enjoy the reliability and performance you expect from Samsung.
If you have any questions about your warranty options, please reach out to our Samsung Support Team.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good mid range works great with Galaxy AI
on July 20, 2026
Posted by: Surge0
[This review was collected as part of a promotion.] I'm outside all the time or In the shop , I do gold reclamation set so my devise gets some pretty rough play. I'm still learning the craft so I use my Galaxy AI alot i'm sure glad this thing can take so much abuse and still keep running.
Value
4
Response from Samsung USBy R&R, July 21, 2026
Hi Surge0,
Thank you for reaching out and sharing your thoughts about your Galaxy A17 5G. The Galaxy A17 5G phones combine practical performance with helpful features for daily life. The phone is designed to support streaming, social media and everyday entertainment. We're glad to hear it's working well across your daily activities and that the device is delivering the value and reliability you were hoping for. We appreciate you choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Thank you for reaching out and sharing your thoughts about your Galaxy A17 5G. The Galaxy A17 5G phones combine practical performance with helpful features for daily life. The phone is designed to support streaming, social media and everyday entertainment. We're glad to hear it's working well across your daily activities and that the device is delivering the value and reliability you were hoping for. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is Amazing!
on July 20, 2026
Posted by: EDBOSS4725
[This review was collected as part of a promotion.] My A17 is awesome, with service quality on calls. I also love the storage capacity, an also picture quality is Amazing! Any apps you want to explore feel free, because this streaming quality on this device is extraordinary all around the board. If you have not tried the A17 give it a try I promise you won't regret it!
Value
5
Response from Samsung USBy R&R, July 21, 2026
Hello EDBOSS4725,
Thank you for sharing your experience. The Galaxy A17 5G phone combines accessible Galaxy features with practical everyday performance. Its display and performance enhance the enjoyment of games and videos. We're pleased to hear that it makes your daily tasks easier. The triple-camera system is truly a standout feature of this device. We're glad it's providing you with the convenience and functionality you need. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your experience. The Galaxy A17 5G phone combines accessible Galaxy features with practical everyday performance. Its display and performance enhance the enjoyment of games and videos. We're pleased to hear that it makes your daily tasks easier. The triple-camera system is truly a standout feature of this device. We're glad it's providing you with the convenience and functionality you need. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Pretty good
on July 20, 2026
Posted by: Noapplegogalactic
[This review was collected as part of a promotion.] So definitely comparable to the s series galaxies. Galaxy Ai and features are really good. Definitely a phone to look into.
Value
5
Response from Samsung USBy R&R, July 21, 2026
Hi there Noapplegogalactic,
Thank you for providing your feedback. Galaxy A17 5G devices are designed to support communication, entertainment and productivity. The phone is built for streaming, social media and everyday entertainment. We're glad to hear it's delivering the everyday reliability you were looking for and a strong everyday experience. Thank you for sharing your thoughts.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Thank you for providing your feedback. Galaxy A17 5G devices are designed to support communication, entertainment and productivity. The phone is built for streaming, social media and everyday entertainment. We're glad to hear it's delivering the everyday reliability you were looking for and a strong everyday experience. Thank you for sharing your thoughts.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Big bang for a small price.
on July 19, 2026
Posted by: DiamondTattooInk951
[This review was collected as part of a promotion.] The Galaxy A17 is simply the lesser expensive of the Galaxy series yet performs excellently just like all the rest. I use my A17 for school, work, gaming, etc.. and I have zero problems with it whatsoever. Super fast and multifunctional. The integrated Galaxy AI is helpful for class work with detailed information on all I'm searching for and my game play is off the charts in Call of Duty at the moment. Notes and reminders help me stay on schedule with my work stuff, as well as creating my own business. Tap to pay makes shopping and paying so much easier. I am able to customize the look and feel of my phone which other phone brands limit or just ain't capable of. And I can do it all without rooting my phone these days. Not to mention the benefits that come with being a Samsung user.
Value
5
Response from Samsung USBy R&R, July 21, 2026
Hey there DiamondTattooInk951,
Thank you for sharing your feedback. The Galaxy A17 5G smartphones are designed to provide an excellent balance of value, reliability, and daily usability. Our everyday features are simple, intuitive, and easy to use, so it's wonderful to hear that they support how you use your phone each day. We're pleased that the combination of features and usability is working well for you. Thank you for being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your feedback. The Galaxy A17 5G smartphones are designed to provide an excellent balance of value, reliability, and daily usability. Our everyday features are simple, intuitive, and easy to use, so it's wonderful to hear that they support how you use your phone each day. We're pleased that the combination of features and usability is working well for you. Thank you for being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
I feel my phone lags , butt I don't love Samsung
on July 19, 2026
Posted by: Jkprobbin
[This review was collected as part of a promotion.] I don't know anything about AI or how it works, I'm trying to learn my new phone. I'd like to upgrade to the z fold.
Value
4
Response from Samsung USBy R&R, July 21, 2026
Hi Jkprobbin,
Thank you for sharing your thoughts on the Galaxy A17 5G. This phone features a vibrant display, a versatile camera system, and helpful Samsung tools designed to simplify everyday tasks. Getting accustomed to a new phone and exploring the AI tool can take time, particularly if you experience slower performance. It's exciting to hear that the larger folding display and multitasking capabilities of the Galaxy Z Fold have piqued your interest. Thank you for continuing to grow with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your thoughts on the Galaxy A17 5G. This phone features a vibrant display, a versatile camera system, and helpful Samsung tools designed to simplify everyday tasks. Getting accustomed to a new phone and exploring the AI tool can take time, particularly if you experience slower performance. It's exciting to hear that the larger folding display and multitasking capabilities of the Galaxy Z Fold have piqued your interest. Thank you for continuing to grow with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US