Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3 out of 5
4.3
(890 Reviews)
Open Ratings Snapshot
Rating breakdown 890 reviews
5 Stars
548
4 Stars
201
3 Stars
67
2 Stars
33
1 Star
41
0%of customers recommend this product. 
(
0 out of 5
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5 out of 5
5
Great phone easy to use
on April 13, 2026
Posted by: Jacob2121
[This review was collected as part of a promotion.] Great phone works very well pictures and graat,sound quality is very excellent
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My Samsung
on April 13, 2026
Posted by: Kimbervic
[This review was collected as part of a promotion.] I love my Samsung phone. I do many things like record and edit videos.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is awsome
on April 13, 2026
Posted by: truepackergirl82
[This review was collected as part of a promotion.] Awesome Awesome Awesome Awesome Awesome Awesome Awesome
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great feature, works very well.l
on April 13, 2026
Posted by: AKSewell
[This review was collected as part of a promotion.] I use my Samsung device to talk to family, stream movies, and ask galaxy AI any question i need more information on.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Slowing down
on April 13, 2026
Posted by: Esjayenn
[This review was collected as part of a promotion.] Slowing down w mandatory apps. Hhhhhhhhhhhkhgghhh
Value
3 out of 5
3
Response from Samsung USBy R&RApril 14, 2026
Hey Esjayenn,
Thank you for sharing your experience with the Galaxy A17 5G, which is designed for everyday use. Your feedback regarding its performance over time underscores the importance of consistency.
To enhance your device's overall performance, we recommend using the Device care feature. To do this, open the Settings app, tap on Device care, and select “Optimize now.” On some devices, you may need to first tap on Battery and Device care. This process closes all running apps and clears unused memory.
For additional tips on preventing your device from slowing down and ensuring optimal performance, please check the linked online article below. We appreciate you being part of the Samsung family!
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is a really good phone. I have no problem with
on April 13, 2026
Posted by: jeanie
[This review was collected as part of a promotion.] . It's a really good phone. I have no problem with it. It 6akes really good picture. I watch TV with no problem.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Desent phone
on April 13, 2026
Posted by: Dontwa
[This review was collected as part of a promotion.] I don't use any "galaxy ai" or anything, but the android 17 is a good enough phone and at a afordable price
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it so much
on April 13, 2026
Posted by: Brittany
[This review was collected as part of a promotion.] Don't really use galaxy ai but sometimes it is very helpful
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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