Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,207 Reviews)
Rating breakdown 3,207 reviews
5 Stars
1,918
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
138
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
This phone is everything I've wanted
on September 7, 2026
Posted by: strawberrySwirchbladee
[This review was collected as part of a promotion.] I chose the A17 because at first it was the cheapest on there was but little did I know how great it would be. I use it alot for social media and gaming such as roblox which on here is really smooth and there is no lagging. its really great for the camera quality too as the photos and videos come out really good and I always get asked what they were shot on. it has a very user friendly just overall way to use it so nothing is confusing I recommend this to anyone who is thinking about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The very best I might say for low income :)
on September 7, 2026
Posted by: Thearieslover
[This review was collected as part of a promotion.] I chose this a while ago and its the best when it is coming coming to low income it works fast and it may be slow in some areas but most areas it works the fastest and I believe everyone should choose what I chose in this device it has a good amount of storage and is amazing when it come to it working and it is very durable I have dropped it so many times and get it still has not broken at all and dropped it under water for a second and it doesn't glitch out or everything this is my absolute favorite of all my phones I have had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17/5G
on September 7, 2026
Posted by: Quin2746
[This review was collected as part of a promotion.] The major summary of this phone is an overall 65 percent worth getting. The only reason why it keep glitches or overheating
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything I need for daily use.
on September 7, 2026
Posted by: Partysnax
[This review was collected as part of a promotion.] Since I don't have a computer, this phone let's me do all my YouTube editing. I also use it for facetiming long distance friends and family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Useless garbage and that's it's best quality
on September 7, 2026
Posted by: Dissatisfied
[This review was collected as part of a promotion.] I choose to write this review because this phone is undeniably the worst experience I have ever had with a new phone.
I can't say much about the hardware because the software makes it a constant struggle to use the phone. Trying to text coherently is impossible. The phone doesn't recognize common words and puts spaces and periods and just jumbled letters. Initially I had a microphone for talk to text. After about a week I got an update a d now no microphone so I must stop whatever I. Doing and type. I did not correct that last paragraph so you can see first hand what I mean. Whether the phones screen is de s ectove or the software makes the phones use a constant struggle is maybe up for debate.
This will be my first and last Samsung because I can't make it work. I have spent several hours trying to get answers with no results. Help files on the phone are not worth anything.
It has taken me over 15 min to type this because of the mistakes the phone makes. And by the way I have been texting for years so I am guite familiar with phones that work and believe me this one doesn't.
And i won't have to upload a photo cause you can see by the mistakes I didn't correct in this review how the phone works but I am including a snap showing no microphone when texting.
I can't say much about the hardware because the software makes it a constant struggle to use the phone. Trying to text coherently is impossible. The phone doesn't recognize common words and puts spaces and periods and just jumbled letters. Initially I had a microphone for talk to text. After about a week I got an update a d now no microphone so I must stop whatever I. Doing and type. I did not correct that last paragraph so you can see first hand what I mean. Whether the phones screen is de s ectove or the software makes the phones use a constant struggle is maybe up for debate.
This will be my first and last Samsung because I can't make it work. I have spent several hours trying to get answers with no results. Help files on the phone are not worth anything.
It has taken me over 15 min to type this because of the mistakes the phone makes. And by the way I have been texting for years so I am guite familiar with phones that work and believe me this one doesn't.
And i won't have to upload a photo cause you can see by the mistakes I didn't correct in this review how the phone works but I am including a snap showing no microphone when texting.
Value
1
Response from Samsung USBy R&R, September 10, 2026
Greetings Dissatisfied,
Thank you for taking the time to share why you chose the Galaxy A17 5G. This device offers 5G connectivity, a large display, and built-in communication features designed to enhance everyday messaging and productivity. We appreciate the detailed feedback you provided regarding typing accuracy, voice-to-text functionality, and the changes you noticed after the software update. Reliable text input is crucial for smartphone use, and your experience gives Samsung valuable insight into where the software can continue to improve. Thank you for sharing your feedback with the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share why you chose the Galaxy A17 5G. This device offers 5G connectivity, a large display, and built-in communication features designed to enhance everyday messaging and productivity. We appreciate the detailed feedback you provided regarding typing accuracy, voice-to-text functionality, and the changes you noticed after the software update. Reliable text input is crucial for smartphone use, and your experience gives Samsung valuable insight into where the software can continue to improve. Thank you for sharing your feedback with the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been a very good phone I like it .
on September 7, 2026
Posted by: VFMTkook
[This review was collected as part of a promotion.] The phone that I chose has helped out a lot more updated better service better camera it's been awesome it's helped out a lot with gaming and screaming and taking pictures and video.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great produce, I love my phone
on September 7, 2026
Posted by: SG4Samsung
[This review was collected as part of a promotion.] I chose my Samsung phone, because love the quality of the phone.
I use my phone for everything from watching movies, reels on social media, games, shopping apps, GPS, my safe ride app for car insurance, absolutely everything. Pictures, family videos, I love the quality in the pictures. I use it for Google. Also use it for my audio books.
Samsung over all is my #1 pick for a phone. Been wanting to get a Samsung tablet.
Been using Samsung phones for a long time..
I use my phone for everything from watching movies, reels on social media, games, shopping apps, GPS, my safe ride app for car insurance, absolutely everything. Pictures, family videos, I love the quality in the pictures. I use it for Google. Also use it for my audio books.
Samsung over all is my #1 pick for a phone. Been wanting to get a Samsung tablet.
Been using Samsung phones for a long time..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great battery quality
on September 7, 2026
Posted by: SB4680
[This review was collected as part of a promotion.] Ever since I bought this phone, never once had battery issues like with my last phone and it also has great speaker quality
Value
5
Written by a customer while visiting Samsung US