Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
This phone is basic and does the job but get slow
on May 25, 2026
Posted by: Saroby
[This review was collected as part of a promotion.] I use this phone for everything but lately it's been very slow. If you download more than a couple things it will freeze up. You have to delete 3 things in order to download 1. I have to speak on speaker because the volume is so low.
The galaxy Ai feature is decent but I'm not big on using it. There are many better AI apps that can be used. Over all, this does what it needs to, but not much past that.
Value
3
Response from Samsung USBy R&R, May 29, 2026
Hiya Saroby,
We appreciate you taking the time to share your experience. Galaxy A17 5G combines a sleek design with practical features built for daily use. The AI features provide an experience that adds a smart and helpful layer to everyday use. We're glad to hear it's working well across your daily activities. It's great to know the features and performance are making a positive impression. We appreciate your feedback and support. Thank you for making Samsung your go to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We appreciate you taking the time to share your experience. Galaxy A17 5G combines a sleek design with practical features built for daily use. The AI features provide an experience that adds a smart and helpful layer to everyday use. We're glad to hear it's working well across your daily activities. It's great to know the features and performance are making a positive impression. We appreciate your feedback and support. Thank you for making Samsung your go to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great fancyshapped and thin.
on May 25, 2026
Posted by: Chapiz
[This review was collected as part of a promotion.] Very unique and easy to set up and decent reasonable price device definitely recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of great features
on May 25, 2026
Posted by: Thop11401
[This review was collected as part of a promotion.] Have been using this phone for awhile now and can't say anything bad it's fast and the UI is super easy to navigate plus the AI is a awesome feature very helpful in so many ways I will forever be a happy loyal customer 😀 and highly recommend all Samsung products to friends and family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features with an awesome camera!
on May 25, 2026
Posted by: Love2shop26
[This review was collected as part of a promotion.] Completely blown away by the amazing features of this Galaxy device! Easy access to social media and Galaxy AI! Great choice and Im glad that I decided to get this device as it didnt disappoint!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent Budget Phone
on May 25, 2026
Posted by: FieldRock99
[This review was collected as part of a promotion.] I was forced to get this phone due to my carrier holding my old phone hostage when I switched and was moving across the country in less than three days. I was forced to get this one due to the price and for the price you pay it's not terrible but it's not excellent either. The phone is prone to slowing down quite a bit when multitasking or leaving more than a handful of apps open. For the price I'd say you could do alot worse but dont expect anything more than decent.
Value
3
Response from Samsung USBy R&R, June 1, 2026
Greetings FieldRock99,
Thank you for taking the time to review your Galaxy A17 5G. This device is designed for reliable everyday use, making it easy to stay connected while bringing your favorite features together in one place.
If you notice that your phone is slowing down, the Quick Optimization feature can enhance your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then select "Done."
For more information, please check the link provided below. We appreciate your feedback and value your perspective on your experience with the device. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to review your Galaxy A17 5G. This device is designed for reliable everyday use, making it easy to stay connected while bringing your favorite features together in one place.
If you notice that your phone is slowing down, the Quick Optimization feature can enhance your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then select "Done."
For more information, please check the link provided below. We appreciate your feedback and value your perspective on your experience with the device. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's the next best thing I swear!
on May 25, 2026
Posted by: Starbaby
[This review was collected as part of a promotion.] I wish it had more astrophotography but this camera is awesome and so is AI. I loved my S22 ultra this is just more affordable but worth it! Next best thing.. I really recommend trying this if you miss your S series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has more features than I originally thou
on May 25, 2026
Posted by: Beendizzy4u2
[This review was collected as part of a promotion.] I use my Galaxy phone for both personal and business. It does make planning easier and I'm getting more comfortable with AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new Samsung phone. Is awesome features .
on May 25, 2026
Posted by: Eric1983
[This review was collected as part of a promotion.] I use my Samsung phone a lot. First streaming to games on it here. As well as social media and staying connected with friends and family too.
Value
5
Written by a customer while visiting Samsung US