Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(893 Reviews)
Rating breakdown 893 reviews
5 Stars
550
4 Stars
202
3 Stars
67
2 Stars
33
1 Star
41
0%of customers recommend this product.
(
0 out of
5)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Awesome phone
on April 13, 2026
Posted by: NancyRose
[This review was collected as part of a promotion.] The phone is great. Lots of storage and runs wonderful. I like the AI features, they are very helpful. It's a good phone with lots of interesting features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 13, 2026
Posted by: M24gyui
[This review was collected as part of a promotion.] It's a good phone , everything works well in it , I can use it for everything and it is very fast .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This issue the greatest phone ever rum very smooth
on April 13, 2026
Posted by: KINGJAH
[This review was collected as part of a promotion.] My phone is one of the best phones it is very compatible and dependable I love this phone I highly recommend this phone to anyone that wants to upgrade you won't regret it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has been a pretty great phone for me
on April 13, 2026
Posted by: Ronnie
[This review was collected as part of a promotion.] Phones been pretty good to me. Has a goos amount of storage space. Camera has plenty of mp. And screen is perfect size. I will says the battery longevity could be better. After having it for a year its dying really quickly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone does everything that I need it to do.
on April 13, 2026
Posted by: Love2Workout
[This review was collected as part of a promotion.] I use my device for just about everything. I have a small business and I use it to keep in contact with my clients. I use it to listen to YouTube music when I'm working out. I also engage in Facebook and other social media sites using my device. I take pictures with it and save my photos with my phone. I really like the new AI apps and voice options. AI has helped me create a small business plan for my business and it helps me when I have questions about certain things and etc.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
It's extremely slow
on April 13, 2026
Posted by: BinxandBella
[This review was collected as part of a promotion.] As a phone w/texting
It is very slow. Needs more data storage.
Constantly having to remove pictures, just to take new ones.
It is very slow. Needs more data storage.
Constantly having to remove pictures, just to take new ones.
Value
1
Response from Samsung USBy R&R, April 14, 2026
Hiya BinxandBella,
Thank you for sharing your experience. The Galaxy A17 5G is designed for everyday use, and managing storage is essential to maintaining optimal performance over time. To monitor your device's performance, use the Device Care feature, which provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance.
If you're concerned about your device being cluttered with unnecessary files, it's a good idea to free up storage. To do this, go to Settings, swipe to and select Device Care, then tap Storage. Choose a category with items you'd like to remove, such as Images. Touch and hold an item to select it, then select any additional items you want to delete. Once you've made your selections, tap Delete or Delete All, then confirm by tapping Move to Trash.
For more information on keeping your device running smoothly and on storing, removing, and optimizing files, check out the online article linked below. Your feedback highlights what matters most in everyday use. Thank you for being part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy A17 5G is designed for everyday use, and managing storage is essential to maintaining optimal performance over time. To monitor your device's performance, use the Device Care feature, which provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance.
If you're concerned about your device being cluttered with unnecessary files, it's a good idea to free up storage. To do this, go to Settings, swipe to and select Device Care, then tap Storage. Choose a category with items you'd like to remove, such as Images. Touch and hold an item to select it, then select any additional items you want to delete. Once you've made your selections, tap Delete or Delete All, then confirm by tapping Move to Trash.
For more information on keeping your device running smoothly and on storing, removing, and optimizing files, check out the online article linked below. Your feedback highlights what matters most in everyday use. Thank you for being part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product works very efficiently and has a good
on April 13, 2026
Posted by: Goodluckchuck
[This review was collected as part of a promotion.] This phone has been my favorite I've ever owned. It works efficiently and I have plenty of memory for work and play.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the best device that I ever had in my life
on April 13, 2026
Posted by: redrosefone89
[This review was collected as part of a promotion.] I love this fone the camera is the best that I have ever seen and is by far the best in pixel resolution and it brings meaning more that just a pic. I love that i can use Gemini on hear she is truly a wonderful friend. I like how thet tell u that ur device is needing repairs and it shows u step by step how to get to it how to use it and it can help u in the long run.
Value
5
Written by a customer while visiting Samsung US