Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,813 Reviews)
Rating breakdown 1,813 reviews
5 Stars
1,115
4 Stars
402
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
Features Missing
on April 5, 2026
Posted by: DevonUptown
[This review was collected as part of a promotion.] I've moved from a Galaxy S21. But is disappointed in knowing the A series does not have a screen record feature. The apps that require biometrics login are not consistently doing this, meaning sometimes it asks for biometrics and sometimes it doesn't.
I love the screen display and the sluckness of the device especially when using a protector case compared to the S21 where it felt clumsy.
I love the screen display and the sluckness of the device especially when using a protector case compared to the S21 where it felt clumsy.
The camera is up to Samsung standards but the video capabilities could be improved for podcasts with motion detection. I have to use features from Google photos to enhance video or photos, unlike S21.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features?
on April 5, 2026
Posted by: Dragon
[This review was collected as part of a promotion.] The galaxy ai is a amazing, would recommend, this phone is amazing i can't complain on it at all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great!!!
on April 5, 2026
Posted by: Neasa04
[This review was collected as part of a promotion.] I love the features and the fact that it has so much storage!! I can download a bunch of apps and play them all day long!! Without interruptions or my phone slowing down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 5, 2026
Posted by: JEFFRO
[This review was collected as part of a promotion.] This product delivers and I love the speed of the processor
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slows down after so long
on April 5, 2026
Posted by: Meowwoof
[This review was collected as part of a promotion.] This Samsung galaxy phone is great, but after so long it slows down majorly and glitches frequently. I would own this phone again, but my S24 FE has been better since I've gotten it.
Value
3
Response from Samsung USBy R&R, April 6, 2026
Greetings Meowwoof,
Thank you for your feedback. The Galaxy A17 5G is designed for everyday reliability. Many users find that keeping their apps updated and optimizing storage helps maintain a smoother experience over time. We're glad to hear that you are enjoying Samsung devices overall. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback. The Galaxy A17 5G is designed for everyday reliability. Many users find that keeping their apps updated and optimizing storage helps maintain a smoother experience over time. We're glad to hear that you are enjoying Samsung devices overall. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Really Great Product & Production
on April 5, 2026
Posted by: Cmpgn4PapiChulo
[This review was collected as part of a promotion.] I recently just used galaxy ai and I was very impressed it hangs with the best of them I know refer my friends to it like quit using chat gpt/gronk and get yourself a Samsung and Try Galaxy AI you won't be disappointed that's a bet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The A17. Phone.
on April 5, 2026
Posted by: Bucktogo
[This review was collected as part of a promotion.] The A17 is the perfect phone for my mom, she loves it. Now I'm trying to teach her how to use the AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 5, 2026
Posted by: MrBroccoli
[This review was collected as part of a promotion.] I am using the my A17, just got it today, switched from my Note8 that was beaten up! This A17 runs amazingly
Value
5
Written by a customer while visiting Samsung US