Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
Efficient, user-friendly
on May 28, 2026
Posted by: Hunnybebe001
[This review was collected as part of a promotion.] Galaxy AI is 100x better than siri. I love how advanced and easy to use it is as well. Quick menu is also one of my favorite things on this phone.
Value
3
Response from Samsung USBy R&R, May 29, 2026
Hello Hunnybebe001,
Thank you for sharing your experience. The Galaxy A17 5G is part of the Galaxy A Series, designed to provide value and everyday reliability. Its built-in AI features offer helpful support for tasks such as searching, writing, and managing daily activities. It's wonderful to hear that your experience is enhancing your work, communication, and entertainment. We're glad to know that the features and performance are making a positive impact. Thank you for sharing your thoughts and for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy A17 5G is part of the Galaxy A Series, designed to provide value and everyday reliability. Its built-in AI features offer helpful support for tasks such as searching, writing, and managing daily activities. It's wonderful to hear that your experience is enhancing your work, communication, and entertainment. We're glad to know that the features and performance are making a positive impact. Thank you for sharing your thoughts and for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
A17 Gal grasps mediocre "dependable" reliability
on May 28, 2026
Posted by: Vitokhris
[This review was collected as part of a promotion.] The A17 5G galaxy cell phone is quite a nice addition to the Samsung Galaxy...universe... ;] the Galaxy AI features are as good as what they would like to make most believe.But in my opinion , the phone is how I describe as a reliably consistent independally, for all those who for by choice or by simple twists of fate, use the master operating system known as Android period.
Value
3
Response from Samsung USBy R&R, June 2, 2026
Hey there Vitokhris,
Thank you for sharing your thoughtful review. The Galaxy A17 5G is designed to provide reliable everyday performance along with features that make the Galaxy experience familiar and easy to enjoy. We appreciate you taking the time to share your perspective on both the device and Smart AI. We're glad to hear that it has become a part of your daily routine. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughtful review. The Galaxy A17 5G is designed to provide reliable everyday performance along with features that make the Galaxy experience familiar and easy to enjoy. We appreciate you taking the time to share your perspective on both the device and Smart AI. We're glad to hear that it has become a part of your daily routine. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Designed for all of us!
on May 28, 2026
Posted by: galaxygurl85
[This review was collected as part of a promotion.] The Galaxy A17 balances easy to use accessibility. Though compared to the A16 it offers only a somewhat reliable battery life. Genuinely useful features in a way that feels practical. Samsung Rewards adds value by turning everyday purchases into points you can redeem. While Samsung Pay makes payments hassle free. They also offer themes, icon packs and One UI. With Samsung's Galaxy A17 you get a phone that’s easy to use, easy to personalize, and a great choice for day to day use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome budget friendly that feature packed
on May 28, 2026
Posted by: Drianna91
[This review was collected as part of a promotion.] So I wasn't expecting much when looking for anything but a budget friendly phone and ended up with feature I didnt know were packed in! The Galaxy AI and Bixby are the best features I use them to help me edit pics for my kids and generate art ideas and I always forget something and when I need a memo saved, and reminded these paired together help me get through crazy days from helping me find my new jobs sites or even a deep dive into my favorite shows and the convenience it offers and fun editing for when my kids decide to doodle are awesome feats I didnt think I could afford but now love and then the ar zone is my daughters and my face we she loves to customize the hellomoji I never expected i could have my own face tracking avatar or the amazing dance styles for call screen my daughter created the hole family Im just so glad I didnt have to break my budget to feel like I have a great phone I recommend to anyone looking
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features love it
on May 28, 2026
Posted by: Gshbdbdx
[This review was collected as part of a promotion.] Awesome working phone glad you've used it can't wait to get the next 12 keep you in a good job. Will the galaxy a I working really good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Might not be the best but still great and reliable
on May 28, 2026
Posted by: RobTooLit
[This review was collected as part of a promotion.] It might not be the best model Samsung has but it still get the job done, it reliable and works just as fine as other phones. Very sturdy material just incase you drop it and the camera quality isn't that bad
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the same as the last 3 Verizon
on May 28, 2026
Posted by: Soulee6
[This review was collected as part of a promotion.] Same as the last you found same goods.Is there a screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The size is excellent. Spot on. View Clarity
on May 28, 2026
Posted by: TevFall5v1
[This review was collected as part of a promotion.] Galaxy 17a. Size is spot on . Calls and text are. Emails are easy to read.
But the size is also spot on for reading, and viewing. It's amazing!!
Great choice of setting option for the user, high tech or not, it gives options.
Fast charge is a Must for me. Way to go!
The bezel helps with "oops" typing and bumping the wrong thing.
But the size is also spot on for reading, and viewing. It's amazing!!
Great choice of setting option for the user, high tech or not, it gives options.
Fast charge is a Must for me. Way to go!
The bezel helps with "oops" typing and bumping the wrong thing.
Finger sensor could be better.
And it does not like my sd card ( tried more than one)
And it does not like my sd card ( tried more than one)
It has a load of storage, and makes up by putting apps to sleep when not using.
Do to the length of owner ship we'll see if it holds up. My record is 5 years with one phone.
Value
4
Written by a customer while visiting Samsung US