Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,813 Reviews)
Rating breakdown 1,813 reviews
5 Stars
1,115
4 Stars
402
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
Great for price
on April 3, 2026
Posted by: Raveybaby78
[This review was collected as part of a promotion.] I really like the price point for this phone that has the Galaxy AI I believe a 17. The only thing is is sometimes the phone turns off by itself which I do not like or can be inconvenient. The battery tends to drain pretty quickly. Sometimes during playing games the screen gets a little weird and has lines going through it. So overall I would rate this phone as a c.
Value
3
Response from Samsung USBy R&R, April 6, 2026
Hey Raveybaby78,
Thank you for sharing your thoughts! It’s wonderful to hear that you are enjoying the features and benefits, especially with Galaxy AI included. To enhance your everyday experience and gaming, keeping your apps updated and managing background activity can contribute to smoother performance.
Samsung Galaxy phones come equipped with settings and features designed to help you monitor and extend your device's battery life. Make sure to keep an eye on battery performance and utilize power-saving modes when necessary to maximize battery life.
In the Device Care menu, you can check the estimated battery life based on your recent usage. You can also monitor how much battery different apps consume. To do this, open Settings, then swipe to and tap Battery. Your battery usage will be displayed in the center of the menu. Tap "View Details" to review information about app usage, including screen on time and screen off time. This helps you identify apps that are draining your battery.
Explore the following sections for more tips on saving battery power. You can find additional information on optimizing your device’s battery by checking out the online article linked below. We appreciate you taking the time to leave a review, and thank you for being a Samsung customer!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts! It’s wonderful to hear that you are enjoying the features and benefits, especially with Galaxy AI included. To enhance your everyday experience and gaming, keeping your apps updated and managing background activity can contribute to smoother performance.
Samsung Galaxy phones come equipped with settings and features designed to help you monitor and extend your device's battery life. Make sure to keep an eye on battery performance and utilize power-saving modes when necessary to maximize battery life.
In the Device Care menu, you can check the estimated battery life based on your recent usage. You can also monitor how much battery different apps consume. To do this, open Settings, then swipe to and tap Battery. Your battery usage will be displayed in the center of the menu. Tap "View Details" to review information about app usage, including screen on time and screen off time. This helps you identify apps that are draining your battery.
Explore the following sections for more tips on saving battery power. You can find additional information on optimizing your device’s battery by checking out the online article linked below. We appreciate you taking the time to leave a review, and thank you for being a Samsung customer!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on April 4, 2026
Posted by: KellBug
[This review was collected as part of a promotion.] I use my galaxy device for every day tasks. Reminders and keeping in contact with family and friends.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New to me.
on April 4, 2026
Posted by: Beestihl
[This review was collected as part of a promotion.] I use my canvassing device for social media, surfing the internet, and for health recording. I love this phone its broadened my reach to mich more when it comes to apps and security. Please give galaxy AI a thumbs up because its more than pleasing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on April 4, 2026
Posted by: CandiCane
[This review was collected as part of a promotion.] Never have a issue with any apps not responding or downloading... spacious and durable... easy to navigate and it responds well to the commands also AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its amazing that at the model 17 its already near
on April 4, 2026
Posted by: XxHawkeye78xX
[This review was collected as part of a promotion.] I've had Samsung phones all my life and some earlier models are built better ...this one for instance is a thicker plastic as opposed to the 26
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16
on April 4, 2026
Posted by: Kjjemt
[This review was collected as part of a promotion.] Love it, bigger screen and easier to use, then the 22 which i had .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on April 4, 2026
Posted by: Happycamper
[This review was collected as part of a promotion.] Galaxy ai has made my life so much easier it has Snapchat filters without having Snapchat which is huge since I don't use social media I was able to set it up very quickly and get logged into every one of my accounts quickly and easily I love my new phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on April 4, 2026
Posted by: Jacc89
[This review was collected as part of a promotion.] It's a great phone I love how fast and smooth it's is and I love all of the features
Value
5
Written by a customer while visiting Samsung US