Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(890 Reviews)
Rating breakdown 890 reviews
5 Stars
548
4 Stars
201
3 Stars
67
2 Stars
33
1 Star
41
0%of customers recommend this product.
(
0 out of
5)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Excellent
on April 9, 2026
Posted by: Shadyboy
[This review was collected as part of a promotion.] Excellent great phone recommend to others. I\nWould recommend this project to others
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product
on April 9, 2026
Posted by: Kevcook
[This review was collected as part of a promotion.] I love because it is reasonably priced and an all around excellent device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This a17 is exceptional in every aspect
on April 9, 2026
Posted by: Haterbaby
[This review was collected as part of a promotion.] This a17 is exceptional in all aspects. It's storage is great as well as the photos that I take. I definitely recommend it to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Some problems
on April 12, 2026
Posted by: SUnspot
[This review was collected as part of a promotion.] Have came across some small,
Apps just stop and close out on a number on occasions. Smart switch change over wireless and cable connection both had problem.
Apps just stop and close out on a number on occasions. Smart switch change over wireless and cable connection both had problem.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone grate cammra quality and grafics
on April 14, 2026
Posted by: Momof6420
[This review was collected as part of a promotion.] Helps with my day to day doom scrolling and mom tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is easy to use
on April 18, 2026
Posted by: Galaxyanyday
[This review was collected as part of a promotion.] You can never go wrong with any Galaxy smartphone. I upgraded from an AS13 for mr y grandson who uses the phone with absolutely no problems. Picture quality is perfect and he use the phone on the road. He's not tech savvy but it's perfect for his needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Unbelievable
on February 20, 2026
Posted by: MikeO4Real
Expertise:Intermediate
I really didn't believe that a cell phone offered by Samsung could be this bad.
I get that this phone is a Cheapo, that's why I got it, but dang.
I get that this phone is a Cheapo, that's why I got it, but dang.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
3
Response from Samsung USBy R&R, February 20, 2026
Hello MikeO4Real,
Thank you for reaching out and sharing your experience with your Galaxy A17 5G. We would love to hear more about it. We understand that new devices and software updates can impact how users interact with their phones.
If you would like tips and tricks for your phone or are experiencing performance concerns, please contact our Samsung Support Team. We would be happy to assist you.
In the meantime, please check out our online article linked below, which covers how to set up your Galaxy A17 5G and explore the new AI features included with your device.
We appreciate your feedback, and thank you for choosing Samsung!
Use AI features on the Galaxy A17 5G – Samsung
https://www.samsung.com/us/support/search/?query=Galaxy%20A17%205G&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F
Set up your new Samsung Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010129/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A17 5G. We would love to hear more about it. We understand that new devices and software updates can impact how users interact with their phones.
If you would like tips and tricks for your phone or are experiencing performance concerns, please contact our Samsung Support Team. We would be happy to assist you.
In the meantime, please check out our online article linked below, which covers how to set up your Galaxy A17 5G and explore the new AI features included with your device.
We appreciate your feedback, and thank you for choosing Samsung!
Use AI features on the Galaxy A17 5G – Samsung
https://www.samsung.com/us/support/search/?query=Galaxy%20A17%205G&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F
Set up your new Samsung Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010129/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
AWFUL!!!!
on March 4, 2026
Posted by: luv2shopiguessnot
This was awful. The performance is absolutely vulgar and is extremly slow. Camera isn't as good as expected, and connectivity is fine, display is surprisingly good, and the battery is fast at charging. If you are a heavy user do not get this phone. This phone is basically a downgrade from the A16 5G..
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, March 5, 2026
hello luv2shopiguessnot
Thank you for sharing your experience with the Galaxy A17 5G. We understand that performance is essential for navigating your device. The Galaxy A Series includes features designed to enhance your device's performance. One quick way to reduce lag and enjoy faster response times is by using Device Care > Memory to free up background processes.
We recommend checking out the online article linked below for more tips on keeping your device running smoothly. If you're a power user, we suggest considering models from our S Series lineup, which offer more advanced processing power and features tailored to your mobile needs.
We appreciate your review and thank you for taking the time to share your thoughts with us. Thank you for choosing Samsung as your preferred device brand.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. We understand that performance is essential for navigating your device. The Galaxy A Series includes features designed to enhance your device's performance. One quick way to reduce lag and enjoy faster response times is by using Device Care > Memory to free up background processes.
We recommend checking out the online article linked below for more tips on keeping your device running smoothly. If you're a power user, we suggest considering models from our S Series lineup, which offer more advanced processing power and features tailored to your mobile needs.
We appreciate your review and thank you for taking the time to share your thoughts with us. Thank you for choosing Samsung as your preferred device brand.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US