Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
This is a great phone to have
on June 30, 2026
Posted by: Love2playgames
[This review was collected as part of a promotion.] Good for emergencies helps me keep time thats a plus ans it has good performance takes great pictures and loads stuff fast the sound is awesome over all its a good phone shows pictures good when watching a movie or playing games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
kinda good only cause it's cheap
on June 30, 2026
Posted by: Cranksumfrank
[This review was collected as part of a promotion.] This phone has a lot of lagging problems certain apps freeze and the operating system crashes every time you restart the phone i have plenty of memory and ram available too. the AI stuff is handy but as far as the operating system and slowness combined with the crashing and frezzing seems they " phoned" this one in pun intended.
Value
3
Response from Samsung USBy R&R, July 6, 2026
Greetings Cranksumfrank,
The Galaxy A17 5G features a bright display, useful AI tools, and 5G connectivity, making it ideal for everyday browsing, streaming, and communication. While the AI tools have proven helpful, users have reported issues such as app freezing, lag, and unexpected restarts, which detract from the overall experience.
The Quick Optimization feature improves your device's performance by identifying apps that drain battery life. It clears unnecessary items from memory, removes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and straightforward. To do this, go to Settings, scroll to Device care, tap Optimize now, then select Done. Please learn more by checking out the link below.
We appreciate your feedback regarding performance and stability. Thank you for being part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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The Galaxy A17 5G features a bright display, useful AI tools, and 5G connectivity, making it ideal for everyday browsing, streaming, and communication. While the AI tools have proven helpful, users have reported issues such as app freezing, lag, and unexpected restarts, which detract from the overall experience.
The Quick Optimization feature improves your device's performance by identifying apps that drain battery life. It clears unnecessary items from memory, removes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and straightforward. To do this, go to Settings, scroll to Device care, tap Optimize now, then select Done. Please learn more by checking out the link below.
We appreciate your feedback regarding performance and stability. Thank you for being part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
2
Super slow
on June 30, 2026
Posted by: Kaymar
[This review was collected as part of a promotion.] Super slow and always crashes alot. And it keeps saying ui system not working
Value
2
Response from Samsung USBy R&R, July 2, 2026
Hey Kaymar,
Thank you for sharing your experience with your Galaxy journey so far. The Galaxy A17 features a large display, versatile camera options, and 5G connectivity, all designed for everyday use. However, the repeated crashing and system messages you've encountered would certainly hinder your ability to fully enjoy these features. We appreciate you taking the time to provide this feedback, as it is crucial for enhancing the Galaxy experience. Thank you for being a part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy journey so far. The Galaxy A17 features a large display, versatile camera options, and 5G connectivity, all designed for everyday use. However, the repeated crashing and system messages you've encountered would certainly hinder your ability to fully enjoy these features. We appreciate you taking the time to provide this feedback, as it is crucial for enhancing the Galaxy experience. Thank you for being a part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy A17: An Honest Review
on June 29, 2026
Posted by: Rman808
[This review was collected as part of a promotion.] The Galaxy A17 is the ultimate phone for anyone whose daily digital goals top out at scrolling social media, looking up dinner recipes, and occasionally ignoring phone calls.
The Highlights
First off, the 6.7-inch Super AMOLED screen is genuinely gorgeous. It's bright and vivid—ideal for escaping reality. Plus, it sports Gorilla Glass Victus on the front, meaning it is built to survive falling face-first onto asphalt when you inevitably trip over a sidewalk crack.
The 5,000mAh battery easily lasts all day. However, at 25W fast charging, filling it back up happens at a leisurely "go make a sandwich and watch a sitcom episode" pace.
The Galaxy AI Spin
Samsung brought its Galaxy AI features to this device, primarily through Circle to Search and Google Gemini integration.
Circle to Search: See a pair of shoes an influencer is wearing? Circle it on your screen, and the AI hunts them down instantly.
Gemini Live: Need to write a polite text explaining why you're bailing on social plans? Ask the AI to phrase it for you. It’s like having a tiny assistant who doesn't judge your life choices.
It's truly a brilliant piece of technology.
The Highlights
First off, the 6.7-inch Super AMOLED screen is genuinely gorgeous. It's bright and vivid—ideal for escaping reality. Plus, it sports Gorilla Glass Victus on the front, meaning it is built to survive falling face-first onto asphalt when you inevitably trip over a sidewalk crack.
The 5,000mAh battery easily lasts all day. However, at 25W fast charging, filling it back up happens at a leisurely "go make a sandwich and watch a sitcom episode" pace.
The Galaxy AI Spin
Samsung brought its Galaxy AI features to this device, primarily through Circle to Search and Google Gemini integration.
Circle to Search: See a pair of shoes an influencer is wearing? Circle it on your screen, and the AI hunts them down instantly.
Gemini Live: Need to write a polite text explaining why you're bailing on social plans? Ask the AI to phrase it for you. It’s like having a tiny assistant who doesn't judge your life choices.
It's truly a brilliant piece of technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's is great! I just have to check my company
on June 29, 2026
Posted by: BigG31
[This review was collected as part of a promotion.] It works great! I have no problems with it at all. The only thing is my phone company has it where I have to dial a number 7 times before a call goes through.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's there when I need it for bus routes mysic
on June 29, 2026
Posted by: Shadow2027
[This review was collected as part of a promotion.] I use it for music I use it for public transportation and I use it to watch YouTube
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Solid phone for an affordable price
on June 29, 2026
Posted by: Android4lyfe
[This review was collected as part of a promotion.] The Galaxy A17 5G is an affordable phone that actually lives up to the galaxy name. It has Galaxy AI features that make for decent user friendliness. The camera, sleek design, and battery life are all positive attributes that make this the phone to choose when shopping on a budget.
Value
3
Response from Samsung USBy R&R, July 1, 2026
Hiya Android4lyfe,
Thank you for taking the time to leave your feedback. The Galaxy A17 5G offers AI features, 5G connectivity, and a large display designed for everyday communication and entertainment. We appreciate you sharing how you use your phone for texting, browsing, and calling. Your comments about your overall experience are valuable and will be shared with our teams as we continue enhancing future Galaxy devices. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Thank you for taking the time to leave your feedback. The Galaxy A17 5G offers AI features, 5G connectivity, and a large display designed for everyday communication and entertainment. We appreciate you sharing how you use your phone for texting, browsing, and calling. Your comments about your overall experience are valuable and will be shared with our teams as we continue enhancing future Galaxy devices. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Budget phone with nice capabilities
on June 29, 2026
Posted by: Williamb
[This review was collected as part of a promotion.] Its an all out wonderful phone,for the price. the cameras have crystal clear photos, the speakers are loud, the battery life is amazing. Even if I stream videos, music, and play rpg games, I can do it for hours on end with out running the battery dead. you can run 2 apps on the same screen flawlessly. the the ai is very responsive and can be used without effort. for the price I would say its hands down the best bang for the buck.
Value
4
Response from Samsung USBy R&R, July 13, 2026
Hey there Williamb,
We are excited to hear from you and learn more about your experience with the Galaxy A17 5G. This device boasts high-quality cameras, powerful speakers, and a long-lasting battery. We’re pleased to know that streaming, gaming, multitasking, and AI tools are all functioning smoothly for your daily needs. Thank you for sharing how much you appreciate your Galaxy device's capabilities.
-Ty
Samsung Support
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Samsung Community
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Facebook
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https://smsng.us/X-Messages
We are excited to hear from you and learn more about your experience with the Galaxy A17 5G. This device boasts high-quality cameras, powerful speakers, and a long-lasting battery. We’re pleased to know that streaming, gaming, multitasking, and AI tools are all functioning smoothly for your daily needs. Thank you for sharing how much you appreciate your Galaxy device's capabilities.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US