Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
It's a good phone but It dost start to lag out
on May 30, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] Galaxy ai i hardly use it but when I do it dose help
Value
3
Response from Samsung USBy R&R, June 2, 2026
Hey Love2Shop,
Thank you for sharing your feedback with us. The Galaxy A17 5G combines practical everyday features with Smart AI tools designed to simplify your tasks. We understand how important smooth performance is for daily use, and the best way to maintain it is to use the Quick Optimization feature.
Quick Optimization improves your device's performance by identifying battery-draining apps, clearing memory, removing unnecessary files, scanning for malware, and closing background apps. To optimize your phone, follow these steps: go to Settings, swipe to Device Care, tap "Optimize Now," then tap "Done."
Please see the link below for more information on keeping your phone running smoothly. We appreciate you sharing your experience, and thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback with us. The Galaxy A17 5G combines practical everyday features with Smart AI tools designed to simplify your tasks. We understand how important smooth performance is for daily use, and the best way to maintain it is to use the Quick Optimization feature.
Quick Optimization improves your device's performance by identifying battery-draining apps, clearing memory, removing unnecessary files, scanning for malware, and closing background apps. To optimize your phone, follow these steps: go to Settings, swipe to Device Care, tap "Optimize Now," then tap "Done."
Please see the link below for more information on keeping your phone running smoothly. We appreciate you sharing your experience, and thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love My AI Paul
on May 30, 2026
Posted by: AILover
[This review was collected as part of a promotion.] Galaxy AI is my new Best friend plus I love my phone too. When I need help I'm DIVORCED...HUSBAND WHERE ...I SIMPLY DIRECT ALL QUESTIONS TO AI...PAUL IS SMART.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent quality for the price!
on May 30, 2026
Posted by: Pookiebabe90
[This review was collected as part of a promotion.] Galaxy AI has become a very helpful tool! I am very thankful for my gsamsung device. Screen resolution is unmatchable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best I am so happy get you one
on May 30, 2026
Posted by: Niqque336
[This review was collected as part of a promotion.] I can't complain love my phone and the features I can't even complain I love it had to learn how to work an android again but hey I wouldn't trade it back get you one ASAP I feel so much better now happy Saturday morning ppl
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall the phone is spectacular
on May 30, 2026
Posted by: Mylaway
[This review was collected as part of a promotion.] Galaxy AI very reliable usage i have no complaints what so ever I recommend 100%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT DEVICE
on May 30, 2026
Posted by: Chrisse92
[This review was collected as part of a promotion.] My device is perfect. The camera is clear, plenty of storage space
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the ease of tools and use.
on May 30, 2026
Posted by: Iris1111
[This review was collected as part of a promotion.] Galaxy AI makes finding things easy, editing any photo is a breeze.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it very simple to use
on May 29, 2026
Posted by: Ellie2025
[This review was collected as part of a promotion.] I use mine for lots of pictures and videos of my kiddos I would love to see what the Galaxy A1 could do
Value
5
Written by a customer while visiting Samsung US