Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
2
This product has limited space
on August 10, 2026
Posted by: KSIGLITCHY
[This review was collected as part of a promotion.] I chose this phone because of its affordability. That being said its on the cheaper side but with this model you run out of space immediately. I only put everyday apps on my phone and 2 small games and it was out of space which affects functions necessary to load screens now there's a massive delay in between pages.this phone has way less space then it's predecessor me and my wife are both highly disappointed with this model and can't wait for an upgrade.
Value
2
Response from Samsung USBy R&R, August 17, 2026
Hello KSIGLITCHY,
Thank you for choosing the Galaxy A17 5G and sharing your experience. This device features a spacious display, 5G connectivity, and a reliable battery designed to support everyday apps, entertainment, and communication. We understand how frustrating it can be to deal with limited storage and slow loading times, especially when you have only your essential apps and a few games installed.
To improve the device's performance when switching between apps, one effective solution is to adjust the battery settings for specific apps you want to run in the background. By changing the battery optimization setting for those apps to "Unrestricted," you can ensure that the system doesn’t put them to sleep in the background, allowing them to pick up right where you left off.
To do this, follow these steps:
1. Go to your phone's Settings.
2. Tap on "Apps" and select the specific app that keeps resetting.
3. Tap "Battery" (or "App battery usage").
4. Change the setting from "Optimized" to "Unrestricted."
Your feedback is valuable and helps us continue improving the Samsung experience.
Access and organize the apps on your Galaxy phone
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy A17 5G and sharing your experience. This device features a spacious display, 5G connectivity, and a reliable battery designed to support everyday apps, entertainment, and communication. We understand how frustrating it can be to deal with limited storage and slow loading times, especially when you have only your essential apps and a few games installed.
To improve the device's performance when switching between apps, one effective solution is to adjust the battery settings for specific apps you want to run in the background. By changing the battery optimization setting for those apps to "Unrestricted," you can ensure that the system doesn’t put them to sleep in the background, allowing them to pick up right where you left off.
To do this, follow these steps:
1. Go to your phone's Settings.
2. Tap on "Apps" and select the specific app that keeps resetting.
3. Tap "Battery" (or "App battery usage").
4. Change the setting from "Optimized" to "Unrestricted."
Your feedback is valuable and helps us continue improving the Samsung experience.
Access and organize the apps on your Galaxy phone
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
This product has a great feature.
on August 10, 2026
Posted by: Freestyle
[This review was collected as part of a promotion.] I use my Samsung to take photos, make videos, publish videos on tiktok, build Android apps, do many other things on it, create websites, all kinds of net trade stuff.
Value
2
Response from Samsung USBy R&R, August 17, 2026
Hey there Freestyle,
Thank you for choosing the Galaxy A17 5G and sharing how much you accomplish with it. Its capable camera, spacious display, and versatile Android experience support everything from photos and videos to app development and website creation. We love hearing how you use your Galaxy for both creativity and productivity. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy A17 5G and sharing how much you accomplish with it. Its capable camera, spacious display, and versatile Android experience support everything from photos and videos to app development and website creation. We love hearing how you use your Galaxy for both creativity and productivity. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This series of phones has been awesome
on August 10, 2026
Posted by: JokersTradeShop
[This review was collected as part of a promotion.] I use my device for streaming gaming and photography
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its a great upgrade
on August 10, 2026
Posted by: Kunrein0413
[This review was collected as part of a promotion.] I chose to upgrade after having my previous phone for close to 6 years. I hadn't wanted to upgrade til I needed more space for photos and memories.
It was a great choice of phone to upgrade to. Especially cost wise as I was on a budget. The storage space is great and the cameras are 10x better then my old phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy I've Had!
on August 10, 2026
Posted by: BGsGalaxy
[This review was collected as part of a promotion.] This model is WAY BETTER than the first two! I Chose SAMSUNG over ANY other brand of phones on the market!! Plus Im a Gemini too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Wanted to like it
on August 10, 2026
Posted by: Androidgirly
[This review was collected as part of a promotion.] I chose this phone because I heard good things! However,my experience with this phone has been horrible! Its super laggy, freezes all the time, cant play basic games without constantly stopping, have to try to make a call 5 plus times just for it to go through. This is the worst phone I have had in so long!
Value
1
Response from Samsung USBy R&R, August 17, 2026
Hello Androidgirly,
Thank you for choosing the Galaxy A17 5G and for sharing your experience. This device features a large display, 5G connectivity, and a long-lasting battery, making it easy to stay connected and entertained. We understand that issues like lag, freezing, interruptions during gaming, and difficulties making calls can be frustrating during daily use.
To monitor your phone’s performance, you can use the Device care feature, which provides an overview of your battery, storage, memory, and security. This tool allows you to automatically optimize your phone for better and faster performance. Make sure to check that your device's software is updated to the latest version. After that, you can optimize your battery and take advantage of power-saving modes.
Your battery is crucial to your phone's longevity, and there are several settings you can adjust to extend its life:
**Step 1:** Go to **Settings**, then swipe to and tap **Device care**.
**Step 2:** Tap **Battery**, then select **Power mode** and choose from the following options:
- **High performance:** Maximizes system speed, screen brightness, and resolution, but uses more battery.
- **Optimized:** Provides a balance between performance and battery life.
- **Medium power saving:** Extends battery life by limiting some functions.
- **Maximum power saving:** Saves as much battery life as possible.
You can also enable **Adaptive power saving**, which automatically adjusts the power mode based on your usage patterns to conserve energy when it's not needed.
Your feedback is invaluable as Samsung continues to refine the Galaxy experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy A17 5G and for sharing your experience. This device features a large display, 5G connectivity, and a long-lasting battery, making it easy to stay connected and entertained. We understand that issues like lag, freezing, interruptions during gaming, and difficulties making calls can be frustrating during daily use.
To monitor your phone’s performance, you can use the Device care feature, which provides an overview of your battery, storage, memory, and security. This tool allows you to automatically optimize your phone for better and faster performance. Make sure to check that your device's software is updated to the latest version. After that, you can optimize your battery and take advantage of power-saving modes.
Your battery is crucial to your phone's longevity, and there are several settings you can adjust to extend its life:
**Step 1:** Go to **Settings**, then swipe to and tap **Device care**.
**Step 2:** Tap **Battery**, then select **Power mode** and choose from the following options:
- **High performance:** Maximizes system speed, screen brightness, and resolution, but uses more battery.
- **Optimized:** Provides a balance between performance and battery life.
- **Medium power saving:** Extends battery life by limiting some functions.
- **Maximum power saving:** Saves as much battery life as possible.
You can also enable **Adaptive power saving**, which automatically adjusts the power mode based on your usage patterns to conserve energy when it's not needed.
Your feedback is invaluable as Samsung continues to refine the Galaxy experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use, and fast!
on August 10, 2026
Posted by: Gabbienzeus
[This review was collected as part of a promotion.] I chose this phone due to its reasonable price. I got insane value for money. Enough space for videos, games, photos. The camera is great as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone especially for the price
on August 10, 2026
Posted by: Chrissy
[This review was collected as part of a promotion.] I chose to upgrade to the A17 even though I still love my A15 because my son needed a phone. I love the new features added to the A17 and very happy I chose to upgrade.
Value
5
Written by a customer while visiting Samsung US