Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,812 Reviews)
Rating breakdown 1,812 reviews
5 Stars
1,114
4 Stars
402
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
Good Features But could be better.
on April 1, 2026
Posted by: SamsungUser2010
[This review was collected as part of a promotion.] This phone is pretty good and works good on some features including the battery life and camera but some other things that could be addressed or better would be the system itself it is pretty slow and when it comes to running apps it lags, A LOT but the phone itself and what its made to do works and honestly I use it every day and it's pretty reliable for sure but another problem I have ran into with using this phone is the Internet or signal of the phone cutting out some times which is pretty annoying but it's ok because it could be me and where I am situated at. The galaxy ai in the phone works amazingly and the ai that is integrated into the phone is pretty good for photos and good for questions or everyday needs.
Value
3
Response from Samsung USBy R&R, April 2, 2026
Hiya SamsungUser2010,
It's wonderful to see how much you're enjoying features like the camera and Galaxy AI! The Galaxy A17 is designed to handle daily tasks while providing smart features that make everyday use more intuitive and reliable.
To improve your device's network performance, you can adjust its mobile network settings. This will help you manage your connection and may even affect your monthly bill. To do this, swipe down from the top of the screen and tap the Settings icon. From there, select "Connections," then tap "Mobile networks." Here, you will find options such as signal strength and network mode.
If you notice weaker signal strength in certain locations, consider contacting your carrier for assistance in improving your service. If you need further help, please don't hesitate to reach out to our Samsung Support Team. We are always here to assist you. Thank you for being a valued Samsung customer!
Connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002546/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's wonderful to see how much you're enjoying features like the camera and Galaxy AI! The Galaxy A17 is designed to handle daily tasks while providing smart features that make everyday use more intuitive and reliable.
To improve your device's network performance, you can adjust its mobile network settings. This will help you manage your connection and may even affect your monthly bill. To do this, swipe down from the top of the screen and tap the Settings icon. From there, select "Connections," then tap "Mobile networks." Here, you will find options such as signal strength and network mode.
If you notice weaker signal strength in certain locations, consider contacting your carrier for assistance in improving your service. If you need further help, please don't hesitate to reach out to our Samsung Support Team. We are always here to assist you. Thank you for being a valued Samsung customer!
Connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002546/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 1, 2026
Posted by: HannahMarieMyb
[This review was collected as part of a promotion.] I have loved galaxy devices since I bought my first one several years ago. I honestly went into my purchase of the A17 with slight doubt because several people had told me that the A series was basically like the knock off of the S series. In my experience the knock products typically aren't the same quality as the main product. Isn't that the meaning of knock off? Anyway, I certainly have to eat my words on this one because I love my phone, and am so glad I decided to go ahead and buy it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not bad could be better Galaxy AI
on April 1, 2026
Posted by: JUSTME
[This review was collected as part of a promotion.] Not bad pretty good "Samsung AI" it freezes more then it should no
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Perfectly smooth transitions between tasks.
on April 2, 2026
Posted by: Scarcerabbitt
[This review was collected as part of a promotion.] Phone works flawlessly. Exactly capable of everything i ask of it. The Gemini feature makes it feel like u got a friend with u at all times. Never loose connection and performs like a champion. Great for the right price.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product has great features
on April 2, 2026
Posted by: QueenMama
[This review was collected as part of a promotion.] I really love how I am able to organize my day to day through my Samsung. This phone is truly my lifesaver not to mention how much fun playing with some of the features has been
Value
3
Response from Samsung USBy R&R, April 6, 2026
Greetings QueenMama,
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear how your device is helping you stay organized and focused throughout the day. The features of the Galaxy A17 5G are designed to make everyday tasks easier and more enjoyable. Please check out the link below for more details on everything you can do with your Galaxy A17 5G. Thank you for being a valued Samsung customer.
Set up your new Samsung Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010129/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear how your device is helping you stay organized and focused throughout the day. The features of the Galaxy A17 5G are designed to make everyday tasks easier and more enjoyable. Please check out the link below for more details on everything you can do with your Galaxy A17 5G. Thank you for being a valued Samsung customer.
Set up your new Samsung Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010129/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
This product isn't like the other galaxys
on April 2, 2026
Posted by: SoldierStrong88
[This review was collected as part of a promotion.] The galaxy A17 isn't like the the other galaxy. I love the galaxy S's the A17 is or any of the A products csnt compare to any of the Galaxy S's. If I could I'd go back to the galaxy S's in a heartbeat beat.
I use my device for streaming, music, social media and everyday life.
I use my device for streaming, music, social media and everyday life.
Value
1
Response from Samsung USBy R&R, April 6, 2026
Hi SoldierStrong88,
Thank you for your feedback. The Galaxy A17 5G is designed to support everyday activities such as streaming, social media, and general use. We're glad to hear that you enjoy the overall Galaxy experience. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback. The Galaxy A17 5G is designed to support everyday activities such as streaming, social media, and general use. We're glad to hear that you enjoy the overall Galaxy experience. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great for price
on April 2, 2026
Posted by: Lovie2019
[This review was collected as part of a promotion.] Great budget galaxy phone for the price. Love that I can connect with my Samsung tablet and share/sync between the 2 devices.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Decently great for free from Metro
on April 2, 2026
Posted by: HairLove73
[This review was collected as part of a promotion.] My Samsung Galaxy a17 is decent enough to do the job which I needed it for unfortunately it has some slight problems that new beginners to these types of phones have harder times correcting than normal but other than that it's a decent phone.
Value
4
Written by a customer while visiting Samsung US