Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,812 Reviews)
Rating breakdown 1,812 reviews
5 Stars
1,114
4 Stars
402
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
2
Not to impressed
on March 31, 2026
Posted by: Sparkysparks
[This review was collected as part of a promotion.] I was expecting a lot more from this mobile device. The load times were slower than my previous phone. And I experienced some lag when playing games or loading videos. Other than that it's fine. I also loved the Galaxi AI feature!
Value
2
Response from Samsung USBy R&R, April 2, 2026
Hey Sparkysparks,
We understand your performance expectations. The Galaxy A17 is built to handle everyday tasks while offering features like Galaxy AI that enhance your experience, making it more personalized and intuitive. If you notice your device slowing down or lagging, you can improve its performance using the Quick Optimization feature in Device Care, found in the settings.
The Quick Optimization feature boosts your device's performance by finding apps that drain too much battery. It also frees up memory, removes unnecessary files, scans for malware, and closes background apps. Optimizing your phone is fast and simple.
To optimize your device, go to Settings, swipe to and tap Device Care, then tap Optimize Now and finally tap Done. For more information, please refer to our online guide linked below. Thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We understand your performance expectations. The Galaxy A17 is built to handle everyday tasks while offering features like Galaxy AI that enhance your experience, making it more personalized and intuitive. If you notice your device slowing down or lagging, you can improve its performance using the Quick Optimization feature in Device Care, found in the settings.
The Quick Optimization feature boosts your device's performance by finding apps that drain too much battery. It also frees up memory, removes unnecessary files, scans for malware, and closes background apps. Optimizing your phone is fast and simple.
To optimize your device, go to Settings, swipe to and tap Device Care, then tap Optimize Now and finally tap Done. For more information, please refer to our online guide linked below. Thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A16: The Ultimate Long-Term Play
on March 31, 2026
Posted by: MrSamsung
[This review was collected as part of a promotion.] Galaxy AI is a Total Game Changer, I’ve been rocking this Galaxy A16 every day and it’s honestly the perfect fit for me. The 6.7-inch Super AMOLED screen is huge and makes everything look crisp and vibrant, whether I'm scrolling or watching videos. The best part is I won't have to worry about getting a new one for a long time since it's getting six years of OS and security updates, which is wild.
The 5,000 mAh battery definitely keeps up while I'm hitting my apps and music all day, so I'm never stressed about finding a charger. The triple-lens camera stays capturing clear photos of everything I got going on, and the IP54 rating means I don't have to trip if it gets a little dusty or wet.
The Galaxy AI is a total game changer, too. I can just Circle to Search anything I see on my screen to find it instantly. What really makes this phone stand out is how it lets me use Google Gemini as my personal assistant. It helps me with everything—from writing lyrics and keeping my bars tight to helping me brainstorm ideas for my video game project. Whether I need to troubleshoot my car, set reminders for my brother, or just look up the latest sneaker drops, I just talk to the AI and it gets it done. Between the 128GB of storage for all my files and the sleek design, it’s a solid phone that handles everything I need.
The 5,000 mAh battery definitely keeps up while I'm hitting my apps and music all day, so I'm never stressed about finding a charger. The triple-lens camera stays capturing clear photos of everything I got going on, and the IP54 rating means I don't have to trip if it gets a little dusty or wet.
The Galaxy AI is a total game changer, too. I can just Circle to Search anything I see on my screen to find it instantly. What really makes this phone stand out is how it lets me use Google Gemini as my personal assistant. It helps me with everything—from writing lyrics and keeping my bars tight to helping me brainstorm ideas for my video game project. Whether I need to troubleshoot my car, set reminders for my brother, or just look up the latest sneaker drops, I just talk to the AI and it gets it done. Between the 128GB of storage for all my files and the sleek design, it’s a solid phone that handles everything I need.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the phone it good with everything
on March 31, 2026
Posted by: NamCaVeMaN
[This review was collected as part of a promotion.] I love the phone with everything it has puls I like how u can transfer stuff to a other phone with out use a cable I have the Samsung galaxy A 14 5G but I dont like how u dont get connected in some part where there no 5G towers but I like Samsung I been using Samsung for a few years now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the durability of this phone!
on March 31, 2026
Posted by: Amyobi
[This review was collected as part of a promotion.] I have been very impressed with the overall durability of this phone; it feels solid and well-built for daily use. Beyond the hardware, I’ve found Galaxy AI to be a helpful addition to my routine. It makes tasks like photo editing and real-time translations much more efficient. Whether I am using the device for work projects or streaming movies during my downtime, the performance remains smooth and reliable. It is a versatile tool that handles both professional and personal needs effectively.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, easy to use
on March 31, 2026
Posted by: HeiHei
[This review was collected as part of a promotion.] I absolutely love my galaxy AI, it informs me on anything I ask it about. I use my phone for streaming movies, I 0lay music constantly while I'm at work and also use the camera alot my daughter love taking selfie. She also watches her kids YouTube on my phone. I'm am so grateful that it works as well as I does. Also I've dropped it quite a few time and neither my screen nor camera have gotten damaged from the falls. Thank You Samsung for the Galaxy A17. I give it an A+!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The New A17 series WORTH IT
on March 31, 2026
Posted by: Bubadub
[This review was collected as part of a promotion.] Galaxy AI on the new A17 is phenomenal. By far the best value phone out there. Why pay more?? This phone has the speed I need, the AI tools, and look desired. 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gaaxy a17 and galaxy AI
on March 31, 2026
Posted by: Jcb32348
[This review was collected as part of a promotion.] Works great plus with the galaxy Ai there's not much you shouldn't be able to age when it comes to doing stuff on the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a wonderful product!
on March 31, 2026
Posted by: Lovethephone
[This review was collected as part of a promotion.] I love using my Samsung smartphone frequently throughout the day. I play games, check email, search information, find locations, check restaurants, text with friends, and read the news. It is such a handy device.
Value
5
Written by a customer while visiting Samsung US