Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
This product has great features
on August 10, 2026
Posted by: Jaeetwentythree
[This review was collected as part of a promotion.] his product has great features my favorite would be the cameras. Havingvtrouble capturing something in motion ? Not with the A17. .there's no lag time while switching between apps either!!
Value
3
Response from Samsung USBy R&R, August 17, 2026
Hello Jaeetwentythree,
Thank you for choosing the Galaxy A17 5G and sharing what you enjoy most about it. Its capable camera, responsive app experience, and spacious display make it easy to capture memorable moments and navigate through everyday tasks. We are pleased to hear that the camera performs well in motion and that switching between apps has been smooth for you.
We understand your frustration with the lag you experience when switching apps. To help improve performance, we recommend using the Quick Optimization feature. This feature enhances your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes redundant files, scans for malware, and closes apps that are running in the background.
Optimizing your phone is quick and easy. To do this, go to Settings, swipe to find Device Care, tap on Optimize Now, and then select Done. For more detailed information, please check out the online article linked below. Thank you for being a valued member of the Samsung Galaxy family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy A17 5G and sharing what you enjoy most about it. Its capable camera, responsive app experience, and spacious display make it easy to capture memorable moments and navigate through everyday tasks. We are pleased to hear that the camera performs well in motion and that switching between apps has been smooth for you.
We understand your frustration with the lag you experience when switching apps. To help improve performance, we recommend using the Quick Optimization feature. This feature enhances your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes redundant files, scans for malware, and closes apps that are running in the background.
Optimizing your phone is quick and easy. To do this, go to Settings, swipe to find Device Care, tap on Optimize Now, and then select Done. For more detailed information, please check out the online article linked below. Thank you for being a valued member of the Samsung Galaxy family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Happy that I upgraded
on August 10, 2026
Posted by: LoveMyPhone
[This review was collected as part of a promotion.] Happy that I CHOSE this phone. I especially like the better camera and added memory storage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I chose Samsung because my previous Samsung brand
on August 10, 2026
Posted by: DisappointedinA17
[This review was collected as part of a promotion.] This A17 is disappointing. Always need to clear cache or other memory problems. Have had it for almost a month. Missing my A12 at this. Most likely will opt out from it soon. Need to find a viable replacement.
Value
2
Response from Samsung USBy R&R, August 17, 2026
Hi DisappointedinA17,
Thank you for choosing Samsung and for sharing your experience with the Galaxy A17 5G. Its spacious display, 5G connectivity, and reliable battery are designed to enhance your everyday communication and entertainment. We understand how frustrating it can be to deal with frequent cache and memory management concerns, especially after enjoying a smoother experience with your previous device, the Galaxy A12 5G. For more on how to achieve better performance, please check out the articles linked below. Your feedback is valuable and helps us continue to improve the Samsung experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing Samsung and for sharing your experience with the Galaxy A17 5G. Its spacious display, 5G connectivity, and reliable battery are designed to enhance your everyday communication and entertainment. We understand how frustrating it can be to deal with frequent cache and memory management concerns, especially after enjoying a smoother experience with your previous device, the Galaxy A12 5G. For more on how to achieve better performance, please check out the articles linked below. Your feedback is valuable and helps us continue to improve the Samsung experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT VALUE
on August 10, 2026
Posted by: A17LOVER
[This review was collected as part of a promotion.] I am pleased with the A17 5G. Great service and a good value. It size is perfect and holds it charge. Very durable. Takes great pictures and videos. Would highly recommend for someone who needs a great phone at a good price
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its lovely
on August 10, 2026
Posted by: Chris2467
[This review was collected as part of a promotion.] This device is lovely and is the best device i have ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16
on August 10, 2026
Posted by: Sophii
[This review was collected as part of a promotion.] I love my Samsung! I use it for almost everything. I am so glad I chose this over iphones! 🙌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use i love my phone
on August 10, 2026
Posted by: Ittibitti4eva
[This review was collected as part of a promotion.] I love my phone it gotta brain of its own easy to use and if its something not working richt it lets me know
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone at a good price
on August 10, 2026
Posted by: Brainsmart
[This review was collected as part of a promotion.] I love this phone it has everything I can ask for at a great price. I enjoy watching my series or fights when im away from home. It has good picture and camera quality. I definitely recommend this phone to anyone that can't afford a expensive phone.
Value
4
Written by a customer while visiting Samsung US