Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,812 Reviews)
Rating breakdown 1,812 reviews
5 Stars
1,114
4 Stars
402
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
Pretty good phone.
on March 31, 2026
Posted by: Joshua
[This review was collected as part of a promotion.] Overall it's a pretty good base/entry level phone. I do wish they would have improved the ram on this instead of keeping it the same as the A15 and A16 5G but I understand they need to keep costs down. I believe mine might be starting to have some sort of screen, LCD or whatever type of issue with the screen itself. It's not cracked or anything but it's beginning to have an almost imprint type of discoloration or similar. Haven't used much of the Galaxy AI so far but when I have it's worked perfectly fine and as expected.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Id say it's a good phone that gets the job done
on March 31, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The newer galaxy ai features are pretty helpful and convenient when they call for use, and the basics of a phone (I consider phone basics as good layout, good video viewing experience, good settings, good processing for small games) are as good as I can be.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Tops!
on March 31, 2026
Posted by: RevZ42
[This review was collected as part of a promotion.] Samsung devices outdo iPhones in affordability, accessibility, modularity, and connectivity to overall Google accounts!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Brooklyndave2001
[This review was collected as part of a promotion.] "GALAXY AI" is the Best topless for getting things done on the fly and completing school a work related tasks. I love my phone and would recommend it completely to anyone, thanks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone works good it just is a little slow loading
on March 31, 2026
Posted by: Scooby
[This review was collected as part of a promotion.] My galaxy A17 is ok but has issues loading and downloading apps sometimes and it losses wifi connection when it has full bars but other than that I like it
Value
3
Response from Samsung USBy R&R, April 2, 2026
Hey Scooby,
I'm glad to hear that your Galaxy A17 5G is functioning well overall. It's normal to experience a slight delay when multiple apps are running, but once things settle down, the experience usually becomes much smoother. This device excels in everyday use.
Sometimes, Wi-Fi concerns can be due to simple network behaviors. In other cases, you may need to take additional steps on your phone or tablet to ensure a stable Wi-Fi connection, such as re-adding the network or assigning a static IP address. For basic Wi-Fi troubleshooting on your device, please refer to our online guide linked below. It provides helpful steps for achieving a strong Wi-Fi connection and much more.
If you need further assistance, please don't hesitate to reach out to our Samsung Support Team. We are here to help. Thank you for being a Samsung customer.
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
I'm glad to hear that your Galaxy A17 5G is functioning well overall. It's normal to experience a slight delay when multiple apps are running, but once things settle down, the experience usually becomes much smoother. This device excels in everyday use.
Sometimes, Wi-Fi concerns can be due to simple network behaviors. In other cases, you may need to take additional steps on your phone or tablet to ensure a stable Wi-Fi connection, such as re-adding the network or assigning a static IP address. For basic Wi-Fi troubleshooting on your device, please refer to our online guide linked below. It provides helpful steps for achieving a strong Wi-Fi connection and much more.
If you need further assistance, please don't hesitate to reach out to our Samsung Support Team. We are here to help. Thank you for being a Samsung customer.
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A17 5G
on March 31, 2026
Posted by: Stoney
[This review was collected as part of a promotion.] Love this phone. I've had this phone for 4 months and it has everything I need
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy ai phone
on March 31, 2026
Posted by: Maddie
[This review was collected as part of a promotion.] GALAXY AI !!!! I use my phone every day for streaming, video calling , work emails MUSIC Photos and everything else. I love the camera!!! Best phone ever 😍
Galaxy AI
Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The cameras are off the chain!!!
on March 31, 2026
Posted by: JandB22222
[This review was collected as part of a promotion.] Man I've taken so many pictures and videos with this phone its awesome thanks Samsung.
Value
5
Written by a customer while visiting Samsung US