Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,812 Reviews)
Rating breakdown 1,812 reviews
5 Stars
1,114
4 Stars
402
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
Slow loading
on March 30, 2026
Posted by: Sunshine
[This review was collected as part of a promotion.] My phone seems to load slowly to start a phone call.
Value
3
Response from Samsung USBy R&R, March 31, 2026
Greetings Sunshine,
Thank you for bringing this to our attention. The Galaxy A17 5G is designed to provide simple and reliable everyday communication. To enhance the phone's responsiveness, we recommend keeping your apps updated and utilizing Device Care. Additionally, we have an online resource with more detailed information. If you are experiencing delays in connecting calls, please contact your carrier for assistance, as they may be able to reprogram your phone. We appreciate you sharing your experience with us.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for bringing this to our attention. The Galaxy A17 5G is designed to provide simple and reliable everyday communication. To enhance the phone's responsiveness, we recommend keeping your apps updated and utilizing Device Care. Additionally, we have an online resource with more detailed information. If you are experiencing delays in connecting calls, please contact your carrier for assistance, as they may be able to reprogram your phone. We appreciate you sharing your experience with us.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Increased speed is great
on March 30, 2026
Posted by: Galactic
[This review was collected as part of a promotion.] I am just as happy as I was with theiPhone. I was missing.my android and now I have it back!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone everything works perfectly games
on March 30, 2026
Posted by: Sexylisa
[This review was collected as part of a promotion.] Al very smart it tells you ecerythjbgbyou need to know
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not the best; BUT! Not the worst, either!
on March 30, 2026
Posted by: Coveredinsyrup
[This review was collected as part of a promotion.] So, as the review title suggests, my honest opinion of the A17 is that it is by far not the best of Samsung's long line of phone models. Butttt.... it is just as "by far" not the WORST, either. It gets the job done, that's a straight up fact. It does the standard A-model line things, though; constantly running out of storage, the screen/phone itself freezing and sorta like, glitching -?Or maybe you would call it skipping or buffering or something along those lines? -, whenever you try to play a game or maybe when you have too many apps running in few background, im not sure what makes it do it exactly but it is SUUUUPER annoying, lol. I never really had problems like that, back whenever I had a model from the S-model series. Even way back at the S10 model, i never had to deal with issues like I have had on every single A-series model that I have owned over the last few years. But, shoot.... still beats 2 of Samsungs biggest competitors, LOL! I won't say their names, but one starts with an "M" and one starts with an "A", and I'll let your mind fill in those blanks hahahaha. Enjoy your day, everyone.
-don't count your days.... make your days count!- <3
-don't count your days.... make your days count!- <3
Value
2
Response from Samsung USBy R&R, March 31, 2026
How is it going Coveredinsyrup,
Thank you for your review! We really value your feedback. The Galaxy A17 5G is built to cover the essentials while offering Samsung's signature display and One UI customization. Using Device Care to manage background apps and storage can help keep your device running smoothly. For more details on maintaining your device's performance, visit the Device Care section in Settings via the link below. We appreciate your positivity. More importantly, we’re glad to hear it’s still holding up and supporting you, and thank you for sticking with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for your review! We really value your feedback. The Galaxy A17 5G is built to cover the essentials while offering Samsung's signature display and One UI customization. Using Device Care to manage background apps and storage can help keep your device running smoothly. For more details on maintaining your device's performance, visit the Device Care section in Settings via the link below. We appreciate your positivity. More importantly, we’re glad to hear it’s still holding up and supporting you, and thank you for sticking with Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Weak phone
on March 30, 2026
Posted by: Dffere4243
[This review was collected as part of a promotion.] Weak Phone so weak not powerful enough teak. Do waekdgf
Value
3
Response from Samsung USBy R&R, April 1, 2026
Hello there Dffere4243,
Thank you for sharing your thoughts on the Galaxy A17 5G. Performance can vary based on how the device is used, but many users find it reliable for everyday tasks. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy A17 5G. Performance can vary based on how the device is used, but many users find it reliable for everyday tasks. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My A17 5G has great features
on March 30, 2026
Posted by: Renegado69
[This review was collected as part of a promotion.] GALAXY IA , MY A17 5G has a great features i use my phone for all features it has , movies, games,music streaming, calls ,social media it's a great phone to be honest !!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome a17
on March 30, 2026
Posted by: Mikeymike
[This review was collected as part of a promotion.] Great photo phone call for me to get back to my life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love galaxys
on March 31, 2026
Posted by: Miajs143
[This review was collected as part of a promotion.] I have owned a galaxy for as long as I can remember. I have really enjoyed learning about Ai also. It is amazing how I can create songs, stories, and Ai helps me word what I need to word. I also love the camera I take lots of pictures and the space on the devices is awesome. Galaxy phones are the only phones that I can drop and the screen won't Crack. Plus the prices are not that high either I give galaxy a high 5.
Value
5
Written by a customer while visiting Samsung US