Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
This product has features that don't always work
on June 2, 2026
Posted by: Mistyma
[This review was collected as part of a promotion.] I learning about AI features. It is a fun and exciting what I'm learning to do with AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Quality product
on June 2, 2026
Posted by: AIsforAll
[This review was collected as part of a promotion.] I like this phone. It's good solid quality. I wish I had the Samsung Galaxy AI feature of the newer models. But it's a good phone if you can't afford a modern AI phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Amazing features and performance!
on June 2, 2026
Posted by: GEMINIDARRYL
[This review was collected as part of a promotion.] I am incredibly impressed with my Galaxy A17 5G. The features on this device are fantastic for my daily routine, whether I am streaming videos or gaming. The display is vibrant and everything runs incredibly smooth. What really takes it to the next level is Galaxy AI, which makes everyday tasks so much easier and more intuitive. The battery life easily gets me through a full day of heavy use, and the camera quality is outstanding for capturing clear photos. It delivers premium features at an incredible value. Highly recommend!
Value
3
Response from Samsung USBy R&R, June 3, 2026
Good day GEMINIDARRYL,
Thank you for sharing your experience with the Galaxy A17 5G. Features like Galaxy AI, smooth everyday performance, and a vibrant display are designed to help users get more from their device. It is great to hear that many of the phone's features have stood out to you and contributed to a positive experience. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy A17 5G. Features like Galaxy AI, smooth everyday performance, and a vibrant display are designed to help users get more from their device. It is great to hear that many of the phone's features have stood out to you and contributed to a positive experience. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This is one of the best phones I ever had.
on June 2, 2026
Posted by: DemonLordMelow2026
[This review was collected as part of a promotion.] My Samsung Galaxy A17 is the best phone that I ever had in my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product needs help
on June 2, 2026
Posted by: Blakeyblake
[This review was collected as part of a promotion.] The galaxy a17 5g phone is very slow.takes hours to fully charge and the its ran by a app that shuts down. 3 or 4xs a day. If you want a galaxy go ahead and spend the money and get the s series well worth it
Value
2
Response from Samsung USBy R&R, June 3, 2026
Hey Blakeyblake,
Thank you for sharing your thoughts on the Galaxy A17 5G. With Smart AI features, reliable connectivity, and a large display, this device is designed to keep users productive and entertained throughout the day. We understand how frustrating it can be when charging speeds and overall performance do not meet expectations.
If you notice that your phone is lagging or taking a long time to charge, a quick optimization can help improve performance. The Quick Optimization feature enhances your device's functionality by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then tap "Done." For more tips on how to keep your device performing at its best, please check out the online article linked below. We appreciate your feedback and thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. With Smart AI features, reliable connectivity, and a large display, this device is designed to keep users productive and entertained throughout the day. We understand how frustrating it can be when charging speeds and overall performance do not meet expectations.
If you notice that your phone is lagging or taking a long time to charge, a quick optimization can help improve performance. The Quick Optimization feature enhances your device's functionality by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then tap "Done." For more tips on how to keep your device performing at its best, please check out the online article linked below. We appreciate your feedback and thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I can't get enough of this phone
on June 2, 2026
Posted by: Tangie
[This review was collected as part of a promotion.] The memory seems i.possible to fill. The picture quality is awesome! Could game a little better but idk if that isn't the wifi I'm on or network issues so I refuse to fault the phone for it. Truly the best phone I've ever had!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
New Samsung user
on June 2, 2026
Posted by: Manders
[This review was collected as part of a promotion.] Not a bad device for the price, just has a few kinks to work out. Has great potential!
Value
3
Response from Samsung USBy R&R, June 3, 2026
Hey Manders,
Thank you for reviewing the Galaxy A17 5G. This device is designed to combine essential Galaxy features with reliable everyday performance, making it an excellent choice for the Samsung ecosystem. We are grateful to hear that you see its potential, and we appreciate your feedback on areas for improvement. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reviewing the Galaxy A17 5G. This device is designed to combine essential Galaxy features with reliable everyday performance, making it an excellent choice for the Samsung ecosystem. We are grateful to hear that you see its potential, and we appreciate your feedback on areas for improvement. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
T h is product has dope features
on June 2, 2026
Posted by: Cmonk88
[This review was collected as part of a promotion.] The galaxy ai is ok but fairly helpful and the music quality is great
Value
5
Written by a customer while visiting Samsung US