Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
I love how it functions
on August 10, 2026
Posted by: Loverphone66
[This review was collected as part of a promotion.] Best phone ever would never recommend a different phone besides this phone is amazing wouldn't say nothing else about it the bestie bestie phone ever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love Samsung product period
on August 10, 2026
Posted by: SamsunglovrrQue
[This review was collected as part of a promotion.] I chose the A 17 after years of having s21 ultra and due the the difference I. Prices I knew I wasn't getting the best. I use my phones for everything. Work communication, wallet, email, streaming movies, games, music, everything. The A17 doesn't quite measure up to the S class. My A17 I believe there is a glitch in the phone feature due to an error message every time I try to dial out and it a little slower than I would like but its doable. Thanks Samsung I still love your products.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great visibility
on August 10, 2026
Posted by: Grittin2
[This review was collected as part of a promotion.] I choose to use my device to watch videos and content relating to my favorite subjects such as nature, traveling , politics cooking & heartfelt stories my device is quick perfect visibility & easy to use. I'm quite satisfied with Samsung A17
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
These last 2 models have irritated me.
on August 10, 2026
Posted by: Frankybaby1976
[This review was collected as part of a promotion.] My A17 & A16 give me the same problems. The drop down menu doesn't send texts, or it does when it feels like it. And that's all messages. Also, my camera on these last 2 models has some kind of bug. The camera fails alot and it's just slow the other times. I've never had a complaint before with any of my Samsung phones, but these 2 have not treated me well at all.
Value
3
Response from Samsung USBy R&R, August 18, 2026
Hey there Frankybaby1976,
Thank you for your continued support of Samsung and for sharing your experience with the Galaxy A17 5G. Its large display, 5G connectivity, and long-lasting battery life are designed to make daily tasks simple and convenient. We understand how frustrating inconsistent messaging, camera interruptions, and slower performance can be, especially after positive experiences with previous Galaxy devices. Your detailed feedback helps us improve the Samsung experience.
-Ty
Samsung Support
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Samsung Community
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Thank you for your continued support of Samsung and for sharing your experience with the Galaxy A17 5G. Its large display, 5G connectivity, and long-lasting battery life are designed to make daily tasks simple and convenient. We understand how frustrating inconsistent messaging, camera interruptions, and slower performance can be, especially after positive experiences with previous Galaxy devices. Your detailed feedback helps us improve the Samsung experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is excellent
on August 10, 2026
Posted by: Battlecat
[This review was collected as part of a promotion.] Im very pleased with my device , galaxy a17 5g , works great for streaming shows , listening to music, calls are very clear , overall its a total win
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has a big screen like I like
on August 10, 2026
Posted by: Communication4me
[This review was collected as part of a promotion.] I chose this phone first because the price was good. Second I chose this phone because it has features that I need in a phone. Thirdly I use my phone for so many things like looking for work, watching tv, social media, doing surveys, playing video games just to name a few so I needed a phone that could keep up.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product limited me on certain social media ap
on August 10, 2026
Posted by: Alissmich
[This review was collected as part of a promotion.] I chose to use my galaxy a17 for web search online shopping scrolling watching TV and listening to music and also socializing
Value
3
Response from Samsung USBy R&R, August 18, 2026
Hey there Alisismich,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. We appreciate your feedback about how you use it throughout the day. Its spacious display, 5G connectivity, and reliable battery make it great for browsing, shopping, streaming, listening to music, and staying connected with others.
With its larger display, bigger battery, and enhanced smart features, you can enjoy even more shopping, scrolling, and streaming of your favorite content. We are grateful for your insights regarding your device's effectiveness.
We also understand how app limitations can impact your experience, especially since social media is an important part of using your phone. Your feedback is valuable as it helps Samsung refine Galaxy compatibility and enhance everyday usability. Thank you for making Samsung your preferred choice!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. We appreciate your feedback about how you use it throughout the day. Its spacious display, 5G connectivity, and reliable battery make it great for browsing, shopping, streaming, listening to music, and staying connected with others.
With its larger display, bigger battery, and enhanced smart features, you can enjoy even more shopping, scrolling, and streaming of your favorite content. We are grateful for your insights regarding your device's effectiveness.
We also understand how app limitations can impact your experience, especially since social media is an important part of using your phone. Your feedback is valuable as it helps Samsung refine Galaxy compatibility and enhance everyday usability. Thank you for making Samsung your preferred choice!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
There are some bugs
on August 10, 2026
Posted by: Deepseaof909
[This review was collected as part of a promotion.] "I chose" this model is alright. However, it does freeze from time to time and it updates very periodically.
Value
2
Response from Samsung USBy R&R, August 18, 2026
Ahoy Deepseaof909,
Thank you for choosing the Galaxy A17 5G and for sharing your experience. Its spacious display, 5G connectivity, and reliable battery are designed to enhance everyday convenience and connectivity. We understand that occasional freezing and frequent updates can impact your overall experience. If you notice your device slowing down or freezing, we’ve provided a resource below with detailed guidance on improving its performance. Your feedback is valuable in helping us enhance Samsung software performance.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy A17 5G and for sharing your experience. Its spacious display, 5G connectivity, and reliable battery are designed to enhance everyday convenience and connectivity. We understand that occasional freezing and frequent updates can impact your overall experience. If you notice your device slowing down or freezing, we’ve provided a resource below with detailed guidance on improving its performance. Your feedback is valuable in helping us enhance Samsung software performance.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US