Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,811 Reviews)
Rating breakdown 1,811 reviews
5 Stars
1,114
4 Stars
401
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
The phone quality is Amazing
on March 30, 2026
Posted by: Tata327
[This review was collected as part of a promotion.] I use my Samsung A17 to do work for my job and to find information to give data for certain things needed to be found navigation is great and
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on March 30, 2026
Posted by: SanSan
[This review was collected as part of a promotion.] It gets the job done. I use it for personal use and work. It's compatible with everything related with work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a great phone but it has some room for change
on March 30, 2026
Posted by: Marzfrfr
[This review was collected as part of a promotion.] This phone is good but I would change somethings about it.I don't like how after a few hours of using the phones it becomes slow and laggy very unbearable when you keep on getting "tiktok is not responding" every 2 minutes.I would prefer it to be faster and more sharp
Value
3
Response from Samsung USBy R&R, March 31, 2026
Hey Marzfrfr,
We appreciate your concerns. The Galaxy A17 5G is designed for everyday use while providing access to Samsung’s features and an excellent display. To ensure your device runs smoothly throughout the day, utilize Device Care to manage background apps and optimize performance. If you notice that certain apps are slowing down or taking longer to respond, it is often due to temporary storage issues. Performing a quick optimization in the Device Care section of your Settings can give your phone a fresh start, allowing you to get back to scrolling in no time. For more details, please refer to the link provided below. Thank you for sharing your thoughts; we value your membership in the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your concerns. The Galaxy A17 5G is designed for everyday use while providing access to Samsung’s features and an excellent display. To ensure your device runs smoothly throughout the day, utilize Device Care to manage background apps and optimize performance. If you notice that certain apps are slowing down or taking longer to respond, it is often due to temporary storage issues. Performing a quick optimization in the Device Care section of your Settings can give your phone a fresh start, allowing you to get back to scrolling in no time. For more details, please refer to the link provided below. Thank you for sharing your thoughts; we value your membership in the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very satisfied
on March 30, 2026
Posted by: BubbasWife
[This review was collected as part of a promotion.] I used to have a Samsung phone a while back then switched to Motorola for 2 years. I then switched back to Samsung. Calls are clear and don't drop. They don't break if you drop them so very durable. I am absolutely in love with my A17 and have no intention of leaving Samsung ever again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is excellent
on March 30, 2026
Posted by: Fromay8
[This review was collected as part of a promotion.] I love the Samsung products, my family is a strictly Samsung household. I've had my phone for years and the updates never disappoint, Samsung is always finding new ways to improve their products, recently I have been using the Galaxy AI feature which has so many features Imbedded in it, I have found a particular interest in the phone customization feature which allows the user to add their own photos, clock style, and other smaller apps like the news, an outfit styler and a daily deal finder for the shoppers in your life!! Overall Samsung has always done a great job In making sure their customers are happy and in the know about their products!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone
on March 30, 2026
Posted by: Kaygee
[This review was collected as part of a promotion.] I love my phone it works really great and i love the picture quantity on it the video quantity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
At least it tough
on March 30, 2026
Posted by: CopperDawn
[This review was collected as part of a promotion.] It was great at first. Didn't take 3 months before it started lagging. Of course, as always, it starts with forced updates. I will say at least it's pretty tough. Got ran over by a truck and, flung at rocks and it still works and only put a hairline fracture in the screen.
Value
3
Response from Samsung USBy R&R, March 31, 2026
Hi there CopperDawn,
The durability of the Galaxy A17 5G speaks volumes. It's designed to withstand daily use while keeping you connected with a reliable display and battery. Using the Device Care feature can help maintain optimal performance over time. When it comes to updates and memory, performance may vary. However, a quick optimization through Device Care in the settings can give your device the boost it needs to keep running smoothly. Thank you for sharing your experience, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The durability of the Galaxy A17 5G speaks volumes. It's designed to withstand daily use while keeping you connected with a reliable display and battery. Using the Device Care feature can help maintain optimal performance over time. When it comes to updates and memory, performance may vary. However, a quick optimization through Device Care in the settings can give your device the boost it needs to keep running smoothly. Thank you for sharing your experience, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Product great for
on March 30, 2026
Posted by: TigerLoveSamsung89
[This review was collected as part of a promotion.] Amazing phone for it price and worth it if you are saving or wants to gift someone. It comes with Galaxy AI, which it is helpful when you needs an information for a specific product, location etc. It can also make images of animal, vehicles, locations etc.
It comes with Samsung features as care, SamsungTV+. I really Love SamsungTV+ which does not requires any providers and you can watch over 500 channels, which includes variety of news, entertainment shows/movies, and sports channels and much more. My favorites are the news and business, home improvements, sports channels baseball, racing, and anime as well.
Great for using app such as Youtube, which I watches documentaries, travel vloggers, etc. It is smooth with facebook, Instagram, and other social apps. Samsung news keeps you updated on locals and national news!
It can play app games such as Pokemon Go, Mario Kart, Fire Emblem, Dragon Ball, YugiOh. But it can other games that involves puzzles, blocks etc. Yes I'm huge fan of all these games!
Love the screen and it has eyes protection , it can help for those who have eyesight problems.
Thank you Samsung for making this amazing phone!
It comes with Samsung features as care, SamsungTV+. I really Love SamsungTV+ which does not requires any providers and you can watch over 500 channels, which includes variety of news, entertainment shows/movies, and sports channels and much more. My favorites are the news and business, home improvements, sports channels baseball, racing, and anime as well.
Great for using app such as Youtube, which I watches documentaries, travel vloggers, etc. It is smooth with facebook, Instagram, and other social apps. Samsung news keeps you updated on locals and national news!
It can play app games such as Pokemon Go, Mario Kart, Fire Emblem, Dragon Ball, YugiOh. But it can other games that involves puzzles, blocks etc. Yes I'm huge fan of all these games!
Love the screen and it has eyes protection , it can help for those who have eyesight problems.
Thank you Samsung for making this amazing phone!
Value
4
Written by a customer while visiting Samsung US