Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,737 Reviews)
Rating breakdown 3,737 reviews
5 Stars
2,187
4 Stars
849
3 Stars
360
2 Stars
183
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Great Phone
on October 19, 2026
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I chose the Galaxy A16 5g because of it's ease of use and the camera feature is great for all your photo/video needs. I would recommend this phone to anyone who needs a phone that has up to date technology and comes loaded with apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17 5g
on October 19, 2026
Posted by: Hooligan
[This review was collected as part of a promotion.] I love my samsung device , i chose the galaxy for its consistency and ease of use, gemini is the best i live the remake on your photos and the camera is excellent as well! I Def recommend any Samsung product and you will not be disappointed!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone
on October 19, 2026
Posted by: Bigbody
[This review was collected as part of a promotion.] It's a good phone when you use to make calls or text. It lacks more power to manage during streaming like Netflix series or just watching videos on YouTube or Instagram. Need something to control gaming it lags or freezes so much your just better off not playing at all and not to mention overheating after just 10 minutes of play
Value
3
Response from Samsung USBy R&R, October 20, 2026
Hi there Bigbody,
Thank you for sharing your experience with the Galaxy A17 5G! Its vibrant display, reliable calling features, and versatile camera system make it an excellent choice for everyday use. We’re glad to hear that you are enjoying its communication capabilities.
We understand your concerns regarding gaming performance and device temperature. Closing background apps through Device Care and checking for software updates may help improve responsiveness. If your phone overheats, please allow it to cool down before using it again. We have some resources linked below that goes into more on how to keep your device running at a good speed and smoothly.
We appreciate your feedback and thank you for choosing Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G! Its vibrant display, reliable calling features, and versatile camera system make it an excellent choice for everyday use. We’re glad to hear that you are enjoying its communication capabilities.
We understand your concerns regarding gaming performance and device temperature. Closing background apps through Device Care and checking for software updates may help improve responsiveness. If your phone overheats, please allow it to cool down before using it again. We have some resources linked below that goes into more on how to keep your device running at a good speed and smoothly.
We appreciate your feedback and thank you for choosing Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Guardian
on October 19, 2026
Posted by: SnotnoseGOO
[This review was collected as part of a promotion.] I didn't get to select a phone when I received my phone. No all I got was to open a box,and then start the Samsung Galaxy A17 opening process. I was blown away with how fast it was going, and all my apps were going at a pace I couldn't believe. I was accessing things I couldn't believe I was doing. To reach new heights,new levels new life in general. I choose Samsung Galaxy. I can't wait to see what I can do with a newer device.
Value
4
Response from Samsung USBy R&R, October 21, 2026
Hello SnotnoseGOO,
What an exciting experience! We're thrilled to hear that the Galaxy A17 5G has made such a great impression. With its vibrant display, intuitive One UI interface, and versatile features for everyday use, there is so much to discover. It's fantastic to know that your apps are running smoothly and that your Galaxy is opening up new possibilities for you. We hope that every day brings something new for you to explore. Welcome to the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
What an exciting experience! We're thrilled to hear that the Galaxy A17 5G has made such a great impression. With its vibrant display, intuitive One UI interface, and versatile features for everyday use, there is so much to discover. It's fantastic to know that your apps are running smoothly and that your Galaxy is opening up new possibilities for you. We hope that every day brings something new for you to explore. Welcome to the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is now my top choice for cellphone
on October 19, 2026
Posted by: Sharona221979
[This review was collected as part of a promotion.] I chose the A17 5G and am really impressed with the pixel and the picture is so vivid I love it. I want a new z fold bad now. That is what my next phone will be when I upgrade . Im staying with Samsung 💯.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The reason I chose the Galaxy A17 model for me
on October 19, 2026
Posted by: EditsTwoCentsOnTheA17
[This review was collected as part of a promotion.] I chose the Samsung Galaxy A17 as my latest phone upgrade due to many things. The price was reasonable, the default features appeared to be most user-friendly for someone of my age and technology skill, and the network capabilities have been most acceptable and even considerably fast, especially after the amount of apps I've downloaded directly to it.
It's performance when it comes to battery life has been really outstanding, considering that I'm able to pretty much constantly stream videos all day long before I HAVE to plug it in. And that's been a huge improvement in my quality of life, as my wife and I are currently experiencing homelessness; so having a device that I don't need to constantly recharge it every 2 hrs, truly matters to anyone in a similar situation.
The camera quality has truly been something amazing for me as well, as my prior device didn't have the detail, nor the ability to edit my pics, that this model does.
Also, I'm somewhat of a butterfingers, so the odds of me standing up with it in my lap are higher than for most people, yet I've been impressed that the screen has not one crack or scratch as of yet.
Since im in my silver years, the ability to use it to keep track of all doctors apts,and other important date truly helps me to stay on top of my health, as well as birthdays of loved ones too.
I think I'm really in love with the process power of it the most though.
I'm able to have more tabs open, than i ever have with any of my previous phones. And
It's performance when it comes to battery life has been really outstanding, considering that I'm able to pretty much constantly stream videos all day long before I HAVE to plug it in. And that's been a huge improvement in my quality of life, as my wife and I are currently experiencing homelessness; so having a device that I don't need to constantly recharge it every 2 hrs, truly matters to anyone in a similar situation.
The camera quality has truly been something amazing for me as well, as my prior device didn't have the detail, nor the ability to edit my pics, that this model does.
Also, I'm somewhat of a butterfingers, so the odds of me standing up with it in my lap are higher than for most people, yet I've been impressed that the screen has not one crack or scratch as of yet.
Since im in my silver years, the ability to use it to keep track of all doctors apts,and other important date truly helps me to stay on top of my health, as well as birthdays of loved ones too.
I think I'm really in love with the process power of it the most though.
I'm able to have more tabs open, than i ever have with any of my previous phones. And
Value
4
Response from Samsung USBy R&R, October 19, 2026
Hola EditsTwoCentsOnTheA17,
Thank you for taking the time to share your reasons for choosing the Galaxy A17 5G. We appreciate hearing how much this device means to your daily life! We're delighted that its long-lasting battery, detailed camera, and smooth multitasking help you stay connected, entertained, and organized throughout the day. It is especially meaningful to learn how your Galaxy A17 supports your needs when reliable connectivity is crucial. For tips on extending battery life and maximizing your device's potential, please check the link provided below. We appreciate your thoughtful feedback and are grateful to have you as part of the Samsung family!
Galaxy Battery
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for taking the time to share your reasons for choosing the Galaxy A17 5G. We appreciate hearing how much this device means to your daily life! We're delighted that its long-lasting battery, detailed camera, and smooth multitasking help you stay connected, entertained, and organized throughout the day. It is especially meaningful to learn how your Galaxy A17 supports your needs when reliable connectivity is crucial. For tips on extending battery life and maximizing your device's potential, please check the link provided below. We appreciate your thoughtful feedback and are grateful to have you as part of the Samsung family!
Galaxy Battery
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
New Best Friend!!!
on October 19, 2026
Posted by: Leena85
[This review was collected as part of a promotion.] The 1st awesome feature of this phone was the "Optical Image Stabilization", giving you automatic steadiness for all your video recording and all your photos, making this phone the best for all your daily tasks. I am absolutely addicted to the "Gemini" feature, it's literally be new best friend!!! I'm so glad that I chose to remain a devoted Samsung customer, thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product..
on October 19, 2026
Posted by: Sumsunluver
[This review was collected as part of a promotion.] I chose this phone because I love everything Samsung and with this phone I have no complaints for everything is easy to use all the features are great thank u Samsung
Value
4
Response from Samsung USBy R&R, October 19, 2026
Hello Sumsunluver,
Thank you for your continued support of Samsung! We are excited to hear that your Galaxy A17 5G provides an enjoyable experience with its vibrant display, user-friendly interface, and reliable 5G connectivity. It's great to know that these features meet your everyday needs so well. We appreciate your loyalty and are glad to have you as part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your continued support of Samsung! We are excited to hear that your Galaxy A17 5G provides an enjoyable experience with its vibrant display, user-friendly interface, and reliable 5G connectivity. It's great to know that these features meet your everyday needs so well. We appreciate your loyalty and are glad to have you as part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US