Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
Samsung, a 17.
on June 3, 2026
Posted by: Kelley1934
[This review was collected as part of a promotion.] I like the Samsung A17 i'm not very good with technology. And it makes it a little easier, the other phones I've owned.
Value
3
Response from Samsung USBy R&R, June 4, 2026
Hey there Kelley1934,
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to know that you are still enjoying Samsung devices and the technology they provide. We appreciate your feedback about performance and call functionality, as it helps us gain insight into real-world user experiences. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to know that you are still enjoying Samsung devices and the technology they provide. We appreciate your feedback about performance and call functionality, as it helps us gain insight into real-world user experiences. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17 5G
on June 3, 2026
Posted by: Shellbmore
[This review was collected as part of a promotion.] THIS GALAXY A17 5G HAS MY BEST PHONE I HAD TO DATE I LOVE THE FEATURES AND THE THE SECURITY.I ALSO WANTED TO METION THE GREAT AI FEATURES IT HAS IM BEEN TRYING IT OUT AND ITA COOL. GREAT JOB SAMSUNG
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid, affordable, reliable
on June 3, 2026
Posted by: RegularGuy215
[This review was collected as part of a promotion.] I initially purchased the A17 as a temporary solution until my phone was repaired. I was surprised by its performance. I now use the A17 as my primary phone, the camera is fine, the battery lasts a full day, and I learned to love some of the AI features especially circle to search.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 3, 2026
Posted by: DEADPOOL
[This review was collected as part of a promotion.] Great product and I use it for everything I also have the Samsung earbuds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 3, 2026
Posted by: DEADPOOL
[This review was collected as part of a promotion.] Great product and I use it for everything I also have the Samsung earbuds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 3, 2026
Posted by: MusicianSamsung
[This review was collected as part of a promotion.] I enjoy my phone. Samsung Galaxy A17 5g. Its been very fast and is always good with updates. The quality and pictures is very clear and I enjoy the different apps that Samsung offers. Everything is very convenient and helpful. Great storage space as I am a Musician so being able to upload and store the amount of audios and images is very useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not samsungs best
on June 3, 2026
Posted by: Tasha1Tasha
[This review was collected as part of a promotion.] This phone is very laggy it has no speed very slow just in general kinda of a cheap phone thats why they give them away
Value
2
Response from Samsung USBy R&R, June 5, 2026
Hello there Tasha1Tasha,
Thank you for sharing your thoughts on the Galaxy A17 5G. This device combines Samsung's features and AI tools in a user-friendly format. We understand that experiencing lag and slower performance can negatively impact your overall experience, especially when using your phone throughout the day. Generally, phones can become sluggish if too many applications are open at once, as the device struggles to process multiple tasks.
In such cases, a quick optimization can help. The Quick Optimization feature improves your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps.
Optimizing your phone is fast and easy. To do this, go to Settings, swipe to find Device Care, tap on Optimize Now, and then select Done. For more information, please check out the online article linked below.
We appreciate you taking the time to provide your feedback and thank you for being a part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. This device combines Samsung's features and AI tools in a user-friendly format. We understand that experiencing lag and slower performance can negatively impact your overall experience, especially when using your phone throughout the day. Generally, phones can become sluggish if too many applications are open at once, as the device struggles to process multiple tasks.
In such cases, a quick optimization can help. The Quick Optimization feature improves your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps.
Optimizing your phone is fast and easy. To do this, go to Settings, swipe to find Device Care, tap on Optimize Now, and then select Done. For more information, please check out the online article linked below.
We appreciate you taking the time to provide your feedback and thank you for being a part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Unless you make it Samsung acct the thing is terri
on June 3, 2026
Posted by: Hatethedevice
[This review was collected as part of a promotion.] This product is lagging and is junk. Glitches won't send can't beat on call apps. Junk
Value
3
Response from Samsung USBy R&R, June 5, 2026
Hello Hatethedevice,
The Galaxy A17 5G is designed to provide easy access to the Galaxy ecosystem and helpful features for everyday use. We understand that lag and app performance issues can significantly impact your overall experience, especially when you rely on your phone to stay connected.
The Quick Optimization feature enhances your device's performance by identifying apps that consume excessive battery power. It efficiently clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your phone is quick and simple. From the Settings menu, swipe to and tap on Device Care, then select "Optimize Now" and hit "Done."
For more information, please check the online article linked below. We appreciate your feedback and thank you for choosing Samsung as your preferred brand.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G is designed to provide easy access to the Galaxy ecosystem and helpful features for everyday use. We understand that lag and app performance issues can significantly impact your overall experience, especially when you rely on your phone to stay connected.
The Quick Optimization feature enhances your device's performance by identifying apps that consume excessive battery power. It efficiently clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your phone is quick and simple. From the Settings menu, swipe to and tap on Device Care, then select "Optimize Now" and hit "Done."
For more information, please check the online article linked below. We appreciate your feedback and thank you for choosing Samsung as your preferred brand.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US