Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
Phone is overall excellent!
on June 4, 2026
Posted by: RichieRich57
[This review was collected as part of a promotion.] My Samsung Galaxy AI 17 5G phone is such an amazing phone & with it comes all of the great features expected out of all Samsung devices. But this one including pretty streaming videos, clear/clean pictures and everything else you'd expect from Samsung at an amazing price.
Value
4
Response from Samsung USBy R&R, June 5, 2026
Hiya RichieRich57,
Thank you for expressing your excitement for the Galaxy A17 5G! Our goal has been to create a phone that includes all the essential features along with some unique enhancements. The Galaxy A17 5G is packed with impressive features that make it easy to stay connected, entertained, and productive. We're thrilled to hear that you're enjoying everything the phone has to offer and that it has made such a positive impression on you. It sounds like you've discovered some of the amazing capabilities of the Galaxy A17 5G. We encourage you to continue exploring all that this phone has to offer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for expressing your excitement for the Galaxy A17 5G! Our goal has been to create a phone that includes all the essential features along with some unique enhancements. The Galaxy A17 5G is packed with impressive features that make it easy to stay connected, entertained, and productive. We're thrilled to hear that you're enjoying everything the phone has to offer and that it has made such a positive impression on you. It sounds like you've discovered some of the amazing capabilities of the Galaxy A17 5G. We encourage you to continue exploring all that this phone has to offer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Lacking the power speed and compatibility
on June 4, 2026
Posted by: Samsunggalaxyaseventeen
[This review was collected as part of a promotion.] Its just very disappointing compared to all my previous galaxy phones. Slow sluggish and just unable to keep up with my basic needs.
Value
2
Response from Samsung USBy R&R, June 5, 2026
Greetings Samsunggalaxyaseventeen,
The Galaxy A17 5G offers essential features and reliable connectivity for everyday use. It's understandable that its slower performance compared to previous Galaxy devices may be disappointing if you're expecting the same level of speed and responsiveness. However, the Galaxy A17 5G is a great phone for meeting your mobile needs, with excellent connectivity, a wonderful camera, and an impeccable display.
If you know you'll be using your phone heavily, it's a good idea to optimize your device. The Quick Optimization feature enhances your phone's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your phone is quick and simple. Just go to Settings, swipe to, and tap Device care. Then tap Optimize now and finally, tap Done.
For more information on optimizing your device, please refer to the article linked below. Thank you for sharing your experience with us, and for being a part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G offers essential features and reliable connectivity for everyday use. It's understandable that its slower performance compared to previous Galaxy devices may be disappointing if you're expecting the same level of speed and responsiveness. However, the Galaxy A17 5G is a great phone for meeting your mobile needs, with excellent connectivity, a wonderful camera, and an impeccable display.
If you know you'll be using your phone heavily, it's a good idea to optimize your device. The Quick Optimization feature enhances your phone's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your phone is quick and simple. Just go to Settings, swipe to, and tap Device care. Then tap Optimize now and finally, tap Done.
For more information on optimizing your device, please refer to the article linked below. Thank you for sharing your experience with us, and for being a part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
I like this phone.
on June 4, 2026
Posted by: tommynevil92
[This review was collected as part of a promotion.] AI is very helpful. It's so cool that I can ask anything and have answers within minutes.
Value
3
Response from Samsung USBy R&R, June 5, 2026
Hi tommynevil92,
Thank you for reaching out and sharing your experience with the Galaxy A17 5G. This device offers helpful AI features that can make everyday tasks more convenient and enjoyable. We're glad to hear that these tools have been beneficial for you. Thank you for sharing what you enjoy most about your experience with the device, and for choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with the Galaxy A17 5G. This device offers helpful AI features that can make everyday tasks more convenient and enjoyable. We're glad to hear that these tools have been beneficial for you. Thank you for sharing what you enjoy most about your experience with the device, and for choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on June 4, 2026
Posted by: Michigan
[This review was collected as part of a promotion.] Streaming ,music,games have great graphics I'm so impressed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A175~G
on June 4, 2026
Posted by: LoveMyOWNStuff
[This review was collected as part of a promotion.] Want to run the whole Galaxy from my phone. I want my device rid of any and all Spyware and I am in full control of this phone and the confusion on it. Want total and complete privacy, want to be able to shop with NFC and get lots of features and money.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best cell phone I ever owned galaxy A17 5G
on June 4, 2026
Posted by: Kuippo0007
Overall my A17 5G by far the best Cell phone I ever owned ⁉️
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy A17
on June 4, 2026
Posted by: Mike93905
[This review was collected as part of a promotion.] Excellent color, picture and device. AI GALAXY is amazing. I use my device for streaming sports games and YouTube.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Has been one of the best phones I have had.
on June 4, 2026
Posted by: Lisagalaxy15
[This review was collected as part of a promotion.] Love all the new ways to make it yours. A I is very helpful. I do everything with my phone.
Value
4
Response from Samsung USBy R&R, June 5, 2026
Hiya Lisagalaxy15,
The Galaxy A17 5G combines useful AI features, reliable performance, and a familiar Galaxy experience. It’s great to hear that this phone ranks among the best you've owned and that the AI tools have been particularly beneficial in your daily routine. Thank you for sharing your experience and for making Samsung a part of your daily life.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G combines useful AI features, reliable performance, and a familiar Galaxy experience. It’s great to hear that this phone ranks among the best you've owned and that the AI tools have been particularly beneficial in your daily routine. Thank you for sharing your experience and for making Samsung a part of your daily life.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US