Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(896 Reviews)
Rating breakdown 896 reviews
5 Stars
551
4 Stars
202
3 Stars
69
2 Stars
33
1 Star
41
0%of customers recommend this product.
(
0 out of
5)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
great phone
on March 30, 2026
Posted by: Samsung4lifeNOiphones
[This review was collected as part of a promotion.] easy to set up and use. large display screen makes it great for watching video and playing games.
with a screen protector and durable case u can drop it and it's less likely to break but without either the phone screen will crack.
fast charger and battery saver gives long life.
with a screen protector and durable case u can drop it and it's less likely to break but without either the phone screen will crack.
fast charger and battery saver gives long life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It has a delay and an interference when switching
on March 30, 2026
Posted by: GmanGman
[This review was collected as part of a promotion.] It has a delay and an interference when switching to Bluetooth, it is slow (cracking noise).
Value
3
Response from Samsung USBy R&R, April 2, 2026
Hello GmanGman,
Thank you for sharing your experience with the Galaxy A17 5G. Bluetooth connections can sometimes take a moment as the device syncs, but once connected, it is designed to deliver a smooth and reliable audio experience. You can pair your device with other Bluetooth-enabled devices, such as Bluetooth headphones or a vehicle infotainment system.
Once a pairing is established, the devices will remember each other, allowing them to exchange information without needing to enter the passkey again. If you notice a crackling sound after connecting, make sure that the device you're connecting to has updated software and is compatible with pairing.
You can also find up-to-date troubleshooting help in the Samsung Members app. We provide a resource below that explains more about Bluetooth connections and how to keep a strong link. Overall, the everyday performance and reliability of the Galaxy A17 5G make it a good choice. Thank you for being a Samsung customer.
Connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002546/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for sharing your experience with the Galaxy A17 5G. Bluetooth connections can sometimes take a moment as the device syncs, but once connected, it is designed to deliver a smooth and reliable audio experience. You can pair your device with other Bluetooth-enabled devices, such as Bluetooth headphones or a vehicle infotainment system.
Once a pairing is established, the devices will remember each other, allowing them to exchange information without needing to enter the passkey again. If you notice a crackling sound after connecting, make sure that the device you're connecting to has updated software and is compatible with pairing.
You can also find up-to-date troubleshooting help in the Samsung Members app. We provide a resource below that explains more about Bluetooth connections and how to keep a strong link. Overall, the everyday performance and reliability of the Galaxy A17 5G make it a good choice. Thank you for being a Samsung customer.
Connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002546/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is so easy to navigate and is perfect
on March 30, 2026
Posted by: TataDiBoss
[This review was collected as part of a promotion.] Upgraded from a samsung A16 to a A17 works great and the features of the phone is perfect for daily activities picture quality is perfect navigation is top notch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very simple to use and great features. Nice camera
on March 30, 2026
Posted by: Randy2026
[This review was collected as part of a promotion.] Great device for streaming and watching TV shows and movies.
Also fantastic for watching live television.
This device has it all. It also connects to my Samsung watch.
Also fantastic for watching live television.
This device has it all. It also connects to my Samsung watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phone is nice and all but the processor and f
on March 30, 2026
Posted by: CandyEnemiga
[This review was collected as part of a promotion.] I use my Samsung Galaxy A17 everyday for my personal use and I feel it stalls or feezes too much. Other than that its an ok phone .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone quality is Amazing
on March 30, 2026
Posted by: Tata327
[This review was collected as part of a promotion.] I use my Samsung A17 to do work for my job and to find information to give data for certain things needed to be found navigation is great and
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on March 30, 2026
Posted by: SanSan
[This review was collected as part of a promotion.] It gets the job done. I use it for personal use and work. It's compatible with everything related with work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a great phone but it has some room for change
on March 30, 2026
Posted by: Marzfrfr
[This review was collected as part of a promotion.] This phone is good but I would change somethings about it.I don't like how after a few hours of using the phones it becomes slow and laggy very unbearable when you keep on getting "tiktok is not responding" every 2 minutes.I would prefer it to be faster and more sharp
Value
3
Response from Samsung USBy R&R, March 31, 2026
Hey Marzfrfr,
We appreciate your concerns. The Galaxy A17 5G is designed for everyday use while providing access to Samsung’s features and an excellent display. To ensure your device runs smoothly throughout the day, utilize Device Care to manage background apps and optimize performance. If you notice that certain apps are slowing down or taking longer to respond, it is often due to temporary storage issues. Performing a quick optimization in the Device Care section of your Settings can give your phone a fresh start, allowing you to get back to scrolling in no time. For more details, please refer to the link provided below. Thank you for sharing your thoughts; we value your membership in the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your concerns. The Galaxy A17 5G is designed for everyday use while providing access to Samsung’s features and an excellent display. To ensure your device runs smoothly throughout the day, utilize Device Care to manage background apps and optimize performance. If you notice that certain apps are slowing down or taking longer to respond, it is often due to temporary storage issues. Performing a quick optimization in the Device Care section of your Settings can give your phone a fresh start, allowing you to get back to scrolling in no time. For more details, please refer to the link provided below. Thank you for sharing your thoughts; we value your membership in the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US