Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,737 Reviews)
Rating breakdown 3,737 reviews
5 Stars
2,187
4 Stars
849
3 Stars
360
2 Stars
183
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
I chose this product bc i really couldn't afford
on October 20, 2026
Posted by: Soko23
[This review was collected as part of a promotion.] I chose this product bc i couldn't afford anything else and it sittings battery life memory speed anything you can think of and this phone is the worst camera sub par overheats constantly and just a bad buy.
Value
3
Response from Samsung USBy R&R, October 21, 2026
Hey there Soko23,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. With this device, you can enjoy a vibrant display, optical image stabilization, and expandable storage, all of which enhance your everyday activities. We understand your concerns regarding performance, camera quality, and especially the issue of frequent overheating.
If you experience excessive heat, please stop using the device and allow it to cool down. Once it has cooled, check the Device Care feature to identify any apps that may be consuming excessive resources, and ensure that you install any available software updates. If overheating persists, please reach out to Samsung Support for assistance with an inspection.
We appreciate your feedback and thank you for choosing Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your reasons for choosing the Galaxy A17 5G. With this device, you can enjoy a vibrant display, optical image stabilization, and expandable storage, all of which enhance your everyday activities. We understand your concerns regarding performance, camera quality, and especially the issue of frequent overheating.
If you experience excessive heat, please stop using the device and allow it to cool down. Once it has cooled, check the Device Care feature to identify any apps that may be consuming excessive resources, and ensure that you install any available software updates. If overheating persists, please reach out to Samsung Support for assistance with an inspection.
We appreciate your feedback and thank you for choosing Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone. It's so much more responsive.
on October 20, 2026
Posted by: BigD1983
[This review was collected as part of a promotion.] I choose this phone because it's amazing. It does everything so fast and smoother than my previous phone. If I'm on YouTube or the eeb and I get a call, it pops up and transfers over to my call so smooth with no delays. Absolutely love it...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is ok
on October 20, 2026
Posted by: Maverick
[This review was collected as part of a promotion.] I chose this phone because it was free promotion and I kinda regret it because it's slower than the Motorola edge 2021 that I was using and it doesn't have as much memory I do however like all the extra settings and stuff I also like the avatar you can make. I play games and watch YouTube and also cast football games and movies with it and it does pretty good at that I'm happy with it even though it's a little slow
Value
4
Response from Samsung USBy R&R, October 21, 2026
Good day Maverick,
Thank you for sharing your experience with the Galaxy A17 5G! We're happy you're enjoying its customizable settings, fun avatar features, and vibrant display for streaming your favorite content. We understand wanting faster performance and more available memory, especially while gaming. Try visiting Settings, then Device care, to optimize memory and review storage usage. Keeping your software updated may also help improve responsiveness. We appreciate your feedback and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G! We're happy you're enjoying its customizable settings, fun avatar features, and vibrant display for streaming your favorite content. We understand wanting faster performance and more available memory, especially while gaming. Try visiting Settings, then Device care, to optimize memory and review storage usage. Keeping your software updated may also help improve responsiveness. We appreciate your feedback and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17 5g
on October 20, 2026
Posted by: Grimjim8292
[This review was collected as part of a promotion.] I chose the Galaxy A17 5G because I wanted a phone that could keep up with my day without draining my wallet, and after using it every day I'm glad I did. The first thing you notice is the screen. It's big, bright, and clear, so videos look great, texts are easy to read even outside in the sun, and scrolling through apps feels smooth instead of choppy like my old phone. The battery is the real winner for me. I charge it overnight and it easily lasts the whole day, even with calls, texts, music, maps, and social media all running. On light days I've still had charge left the next morning. Performance has been solid too. Apps open fast, switching between them doesn't freeze anything up, and the 5G connection is quick whether I'm at home or out and about. The camera surprised me for a phone at this price. Daylight photos come out sharp and colorful, and it's more than good enough for everyday pictures of family, work, and the little things I want to remember. It feels good in the hand too — light, but not cheap feeling, and it doesn't slide around. Setup was easy, and everything transferred over from my old phone without a headache. Storage is plenty for my apps and photos, so I'm not constantly deleting things to make room. If you're tired of paying flagship prices but still want a phone that looks good, lasts all day, and just plain works, I'd recommend giving the Galaxy A17 5G a serious look. I chose it for the value, and I'd choose it again without thinking twice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose Samsung Galaxy A17 phone
on October 20, 2026
Posted by: Teedenise
[This review was collected as part of a promotion.] I chose the Samsung Galaxy A17 phone cause it has a lot of extra features like Samsung store to earn points for wallpaper and games. It has a lot of storage
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has some great features
on October 19, 2026
Posted by: LillBitt0992
[This review was collected as part of a promotion.] I chose this device not realizing the great selection of features this device offers. The different themes to choose from and the quality of the themes are amazing. I also love the ability to change the fonts, as well as the keyboard. It even allows you to customize each of your text messages with each person. Definitely a great phone. The only issue I've run into is it sometimes runs a little slower than I'd like it to. Other than that I love this phone.
Value
4
Response from Samsung USBy R&R, October 20, 2026
Hey LillBitt0992,
We're happy you're enjoying the Galaxy A17 5G! Its customizable themes, personalized fonts, and flexible keyboard settings make it easy to create a Galaxy experience that's uniquely yours. It's wonderful to hear how much you're enjoying these features! For occasional slowdowns, visiting Settings > Device care > Memory and selecting Clean now may help improve responsiveness. Thank you for sharing your experience and for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We're happy you're enjoying the Galaxy A17 5G! Its customizable themes, personalized fonts, and flexible keyboard settings make it easy to create a Galaxy experience that's uniquely yours. It's wonderful to hear how much you're enjoying these features! For occasional slowdowns, visiting Settings > Device care > Memory and selecting Clean now may help improve responsiveness. Thank you for sharing your experience and for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I chose to get the A17 Because that's what $ I had
on October 19, 2026
Posted by: youorme
[This review was collected as part of a promotion.] Well like I said before I chose this phone because that's how much money I had and boy was I in for surprise it does everything from my gaming to my photos to reviews immediate social media. I believe the camera is outstanding it's great vision beautiful color Natural Instincts for photos. I believe galaxy has so much potential in their phones my next goal is to get a newer phone like the s26 ultra and I believe sky's the limit with that technology thank you for letting me say something and I'm sure it deserves a better place than that thank you Galaxy your friendly user
Value
4
Response from Samsung USBy R&R, October 21, 2026
Good day youorme,
We love hearing your enthusiasm for Galaxy! It's wonderful knowing your Galaxy A17 5G has exceeded your expectations. With its vibrant display, versatile camera, and convenient gaming and social media features, there's plenty to enjoy throughout your day. We're especially happy you're capturing beautiful photos and exploring everything your device can do. Here's to even more exciting Galaxy experiences ahead! Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing your enthusiasm for Galaxy! It's wonderful knowing your Galaxy A17 5G has exceeded your expectations. With its vibrant display, versatile camera, and convenient gaming and social media features, there's plenty to enjoy throughout your day. We're especially happy you're capturing beautiful photos and exploring everything your device can do. Here's to even more exciting Galaxy experiences ahead! Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
What are awesome from great camera?Easy use.
on October 19, 2026
Posted by: Shay41
[This review was collected as part of a promotion.] I use this phone for everything , my son play Soccer and it captures every angle.Beautiful pictures are awesome with precision.I love that the phone and I'm just like it's super flat.you putting in your pockets with no bulkiness. Setting on top of table, the phone is so flat, we can lay it up against anything for my kids and it doesn't fall on the floor. Was in the Play Store downloading apps?It's easy with great reviews to review to see if you would like to download the app on your phone.What would recommend this phone?Great price, beautiful phone.Awesome storage store.Anything you need within the phone , long video life , long battery life , awesome flashlight.
Value
5
Written by a customer while visiting Samsung US