Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,752 Reviews)
Rating breakdown 3,752 reviews
5 Stars
2,196
4 Stars
853
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
I choose Samsung over any phone
on September 27, 2026
Posted by: Thxguys
[This review was collected as part of a promotion.] I chose Samsung phones over any other device.The quality and design are outsttanding. The features are stand out and never had i had an issue with a de ice(unless selfinflicted)Given my working atmosphere it survives like no other brand co I ld.Thank you Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this Phone its the Best!
on September 27, 2026
Posted by: VanillaVaneBunn
[This review was collected as part of a promotion.] I choose Samsung Because it fits my lifestyle, and even if I drop it or I am Careless it always has my back. Durable, Smart and efficient. I also have my Tablet A9 Love it... I am a SamSung girl!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Pretty decent but cheap
on September 27, 2026
Posted by: Cubanita87
[This review was collected as part of a promotion.] Not to bad of a phone for the price. It is easy to navigate. Battery life is pretty good. Doesn't break easily.
Value
2
Response from Samsung USBy R&R, September 28, 2026
Hello Cubanita87,
Thank you for sharing your experience! We're delighted to hear that you are enjoying the Galaxy A17 5G, especially its easy navigation, reliable battery life, and durable design. It's wonderful to know that these features have made a positive impression on you. We appreciate your feedback and thank you for being part of the Samsung family!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience! We're delighted to hear that you are enjoying the Galaxy A17 5G, especially its easy navigation, reliable battery life, and durable design. It's wonderful to know that these features have made a positive impression on you. We appreciate your feedback and thank you for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
For the Price it Outperforms my Expectations!
on September 26, 2026
Posted by: ShaneRyan
[This review was collected as part of a promotion.] I chose this phone for the price and thought it was just a more basic Samsung Phone compared to my recently Broken Samsung Galaxy S21+5G but I actually Iike it better in a lot of ways. The only key difference i notice is that the S Series can handle Mutliple Open Apps at a time a lot more Smoothly than the A series but if you clean all the Cache and close apps your not using it works like a Charm. I would highly recommend if you're on somewhat of a budget!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
this is why I choose to leave on a review for this
on September 26, 2026
Posted by: Chiefbutterfly
[This review was collected as part of a promotion.] I choose to leave a review for this product because I really don't care for the double platform of having Google Android and Samsung it's very confusing when you have two different play stores and you have two different wallets and two different types of things that does all this stuff at the same time and I don't understand how to use it why can't they just have one store I don't understand when you have something that's coming from an app coming from one store and not the other store then you don't know which one I'm hard learner on this and it's really hard too when you have two wallets and you don't know what to do and I feel like it takes up a lot of space and I can be using my space more comfortable I feel like it should have an app walking you through things when you first set it up to show you what you need to do you guys should make these phones more accessible to learning how to use them then accessible to how we can answer or hear them or see him cuz if we don't know how to use it it really does not matter how we use it or see it I don't know if there's one that should be more compatible I don't even see really what the big difference from the 17th to the 16 but maybe a hair bit in size and I still feel like the accessibility with the reading thing is hard because if you make it too big you can't see most of the page if you make it too small you can't read it and there's nowhere in here that has a manual that teaches you how to do the things that necessarily needs
Value
2
Response from Samsung USBy R&R, September 30, 2026
Greetings Chiefbutterfly
Thank you for sharing your detailed feedback! The Galaxy A17 5G features a vibrant display, customizable accessibility settings and a versatile Android experience. We understand how having multiple app stores and digital wallets can feel confusing, especially when you're learning to navigate a new device. Your suggestions regarding guided tutorials, storage and improved accessibility are valuable as we continue refining the Galaxy experience. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your detailed feedback! The Galaxy A17 5G features a vibrant display, customizable accessibility settings and a versatile Android experience. We understand how having multiple app stores and digital wallets can feel confusing, especially when you're learning to navigate a new device. Your suggestions regarding guided tutorials, storage and improved accessibility are valuable as we continue refining the Galaxy experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
I chose The Samsung Galaxy A17 5G and have seen...
on September 26, 2026
Posted by: MeganK3119
[This review was collected as part of a promotion.] I chose The Samsung Galaxy A17 5G and have seen better. The software is terrible and very easy to hack. The lagging issue it absurd. I have not even played many games besides spades and keno. It was ok but have seen better. All of my information was compromised and stolen due to the lack of security and the ability to gave consent with out an option to deny.
Value
3
Response from Samsung USBy R&R, September 28, 2026
Good day MeganK3119,
Thank you for sharing your experience! The Galaxy A17 5G offers Samsung Knox security features, a vibrant display and convenient 5G connectivity. We understand your concerns regarding your personal information, device responsiveness and privacy controls. Protecting your information is important, and your feedback helps us identify opportunities to improve the Galaxy experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience! The Galaxy A17 5G offers Samsung Knox security features, a vibrant display and convenient 5G connectivity. We understand your concerns regarding your personal information, device responsiveness and privacy controls. Protecting your information is important, and your feedback helps us identify opportunities to improve the Galaxy experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Simplicity!!!
on September 26, 2026
Posted by: Hon0617
[This review was collected as part of a promotion.] Very simple use of phone, great to have. I love how you can add a bunch of things like notes and recipes, looking up info on Gemini is also a great help.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on September 26, 2026
Posted by: Out2shop
[This review was collected as part of a promotion.] I am happy i chose this product. It's enhanced features with AI and find items within a photo are great additions. It's has the ability to secure your device when utilizing the wifi features. It can find your devices if missing and pinpoint its location. My device is an addition to its other brands because you can connect to all the addresses contacts while using different devices. It has alert features and reminders to connect with your calendar so you never miss an appointment. It has great camera and video features. You can use the zoom to get greater picture details. It has a feature for quick share and you can add notes in the notebook feature in addition to memos and chat with gpt. I find this device worth the time you will put out to coordinate all of its accessories for a great and rewarding purchase. I chose this brand because it can answer most all of your technological needs.
Value
5
Written by a customer while visiting Samsung US