Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Samsung A17
on June 6, 2026
Posted by: Ss25tripp
[This review was collected as part of a promotion.] Love the phone.
What I do not like is that the fingerprint sensor acts up when opening my phone.
What I do not like is that the fingerprint sensor acts up when opening my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Snails Pace
on June 6, 2026
Posted by: MrsTea
[This review was collected as part of a promotion.] The phone is very slow, it has outgoing calling blocks. It's horrible.
Value
1
Response from Samsung USBy R&R, June 9, 2026
Greetings MrsTea,
Thank you for taking the time to share your thoughts on your Galaxy A17 5G. The Galaxy A17 5G offers access to the Galaxy ecosystem, with features designed for your daily convenience. We understand how important reliable call performance and responsiveness are to you. If you are having trouble making calls and cannot get an outside line, please contact your carrier, as your phone may need to be reset to the network.
If you have any further questions or need additional assistance, please contact our Samsung Support Team. We appreciate your feedback and thank you for making Samsung part of your daily routine.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for taking the time to share your thoughts on your Galaxy A17 5G. The Galaxy A17 5G offers access to the Galaxy ecosystem, with features designed for your daily convenience. We understand how important reliable call performance and responsiveness are to you. If you are having trouble making calls and cannot get an outside line, please contact your carrier, as your phone may need to be reset to the network.
If you have any further questions or need additional assistance, please contact our Samsung Support Team. We appreciate your feedback and thank you for making Samsung part of your daily routine.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on June 6, 2026
Posted by: Teeter
[This review was collected as part of a promotion.] I love this Samsung Galaxy is a great product. This phone is one of the best phones that I have have great storage and long-lasting. This phone it very compatible to my lifestyle I love the features that it comes with. This phone has a great storage capacity it also keeps great charge for long days. I love the phone features such as the organizer it keeps me on top of all of my projects. This phone is very great to have for personal use and also for a business. I would not use the other brand but Samsung when it comes down to it. The great product quality attachment such as Samsung air buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The mobular device itself seems to be pretty alrig
on June 6, 2026
Posted by: hannahramic
[This review was collected as part of a promotion.] This Samsung phone has some pretty nifty features. However, the phone software started to decline way too early for my liking. The phone acts as if it has a mind of it's own but with Alzheimer's or something ...
Value
3
Response from Samsung USBy R&R, June 9, 2026
Hey there hannahramic,
Thank you for updating us on your experience with the Galaxy A17 5G. This device comes with a range of helpful features that make it easy to stay connected and productive throughout the day. We're glad to hear that you've enjoyed many aspects of your phone, though we understand your concerns regarding software performance over time.
If you start noticing that your device is becoming a bit laggy, there are steps you can take to improve its performance. The Quick Optimization feature can enhance your device by detecting battery-draining apps, clearing memory, removing unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, follow these steps:
1. Go to Settings.
2. Swipe to Device Care.
3. Tap on "Optimize Now."
4. Finally, tap "Done."
For more tips on keeping your device running smoothly, please check out the online article linked below. Thank you for sharing your experience, and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for updating us on your experience with the Galaxy A17 5G. This device comes with a range of helpful features that make it easy to stay connected and productive throughout the day. We're glad to hear that you've enjoyed many aspects of your phone, though we understand your concerns regarding software performance over time.
If you start noticing that your device is becoming a bit laggy, there are steps you can take to improve its performance. The Quick Optimization feature can enhance your device by detecting battery-draining apps, clearing memory, removing unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, follow these steps:
1. Go to Settings.
2. Swipe to Device Care.
3. Tap on "Optimize Now."
4. Finally, tap "Done."
For more tips on keeping your device running smoothly, please check out the online article linked below. Thank you for sharing your experience, and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera lenz
on June 6, 2026
Posted by: Lindsey
[This review was collected as part of a promotion.] Wonderful for streaming ,gaming or business related platforms
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's alright
on June 6, 2026
Posted by: Droski
[This review was collected as part of a promotion.] Tbh I've been one to use Motorola devices given that they have somewhat a faster processing system but I decided to try out galaxy and im quite shocked that they arent as fast as Motorola:/:/ now they do offer more perks as to their camera it's way better than Motorolas for sure but im a person who does game alot on my mobile device on spare time and we'll I'd have to say for that I would prolly have to go for a galaxy S series device or something cause the A series definitely arent up to speed for it.. other than that im happy with my device overall
Value
3
Response from Samsung USBy R&R, June 9, 2026
Hey Droski,
The Galaxy A17 5G provides a familiar Galaxy experience with useful features and reliable everyday connectivity. It’s great to hear that you decided to try Samsung after using other devices!
As an honest observation, since you are a gamer, you might find that the S Series devices perform better due to their faster processors and, in some cases, superior graphics. However, the A17 5G is still a solid choice and can support gaming if you optimize the device beforehand.
We appreciate your honest feedback and thank you for sharing your experience. Welcome to the Galaxy side, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G provides a familiar Galaxy experience with useful features and reliable everyday connectivity. It’s great to hear that you decided to try Samsung after using other devices!
As an honest observation, since you are a gamer, you might find that the S Series devices perform better due to their faster processors and, in some cases, superior graphics. However, the A17 5G is still a solid choice and can support gaming if you optimize the device beforehand.
We appreciate your honest feedback and thank you for sharing your experience. Welcome to the Galaxy side, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Samsung
on June 6, 2026
Posted by: LuvMySamsung84
[This review was collected as part of a promotion.] I Love the quality in my photos and videos especially when im enjoying time with my grand babies. They are so photogenic and the quality it excellent..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone for a low budget phone
on June 6, 2026
Posted by: Andrew420
[This review was collected as part of a promotion.] Galaxy ai is amazing love the phone takes great photos
Value
5
Written by a customer while visiting Samsung US