Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Great camara
on August 17, 2026
Posted by: DE6044
[This review was collected as part of a promotion.] I'm so glad I chose this smartphone every thing works great I like all Samsung products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17
on August 17, 2026
Posted by: Samsunglove
[This review was collected as part of a promotion.] I've been with Samsung for over 10 years I chose this company because nothing's better than Samsung the futures the new updates everything is great fast phone great quality and a nice screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 17, 2026
Posted by: LittleB
[This review was collected as part of a promotion.] I CHOSE my Galaxy A17 bc I've had great success with the Galaxy A series!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The A17 is similar to A15 still enjoyable. Thanks.
on August 17, 2026
Posted by: Deployed
[This review was collected as part of a promotion.] I upgraded the A15 and chose A17 because I enjoyed streaming features above my expectations.
Value
3
Response from Samsung USBy R&R, August 20, 2026
Hey Deployed,
Thank you for sharing your thoughts on the Galaxy A17 5G. This device features a large display, 5G connectivity, and reliable entertainment options for everyday use. We're happy to hear that your experience with streaming on the A15 5G inspired you to choose the A17 5G, and we’re glad that those features continue to impress you. Thank you for sharing your Galaxy experience with us and for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy A17 5G. This device features a large display, 5G connectivity, and reliable entertainment options for everyday use. We're happy to hear that your experience with streaming on the A15 5G inspired you to choose the A17 5G, and we’re glad that those features continue to impress you. Thank you for sharing your Galaxy experience with us and for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Very slow phone
on August 17, 2026
Posted by: Rustynickle40
Its an ok phone.. if you plan to not do much on a phone besides watch stuff and take photos its pretty fine for that. Otherwise if u download games and such the device slows down quick no matter what u do. I've had this phone for around 3 months and at this point its very laggy and I dont even have much on this phone besides 2 games. But on the brightside its cheap good for a first phone just use it sparingly
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R, August 20, 2026
Howdy Rustynicle40,
Thank you for letting us know why you chose your Galaxy A17 5G. The Galaxy A17 5G offers a spacious display, versatile camera features, and 5G connectivity for everyday entertainment and communication. We appreciate you sharing how the phone performs with games compared with lighter activities like watching content and taking photos. Your feedback about lag and performance over time helps Samsung better understand how customers use their devices. Please see the link below for more information on how to keep your device running smoothly, no matter the task at hand. Thank you for sharing your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Thank you for letting us know why you chose your Galaxy A17 5G. The Galaxy A17 5G offers a spacious display, versatile camera features, and 5G connectivity for everyday entertainment and communication. We appreciate you sharing how the phone performs with games compared with lighter activities like watching content and taking photos. Your feedback about lag and performance over time helps Samsung better understand how customers use their devices. Please see the link below for more information on how to keep your device running smoothly, no matter the task at hand. Thank you for sharing your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The A17 G5 is a remarkable product, that has satis
on August 17, 2026
Posted by: PressureTrae
[This review was collected as part of a promotion.] I choose the Samsung Galaxy A17 G5, and would definitely recommend it. The phone is fast, smooth and feels great to use every day. The camera takes sharp, vibrant photos and does a great job in different lighting conditions. The battery life is also excellent and easily gets me through the day with regular use. I especially like the phone's overall design, bright display, and easy to use features. The performance and speed are impressive. Apps open quickly, multitasking is smooth, and everything feels responsive. Overall, The Samsung Galaxy A17 G5 is an excellent phone that delivers great performance, camera quality, battery life, and everyday usability. I'm very pleased with my purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone Better price
on August 16, 2026
Posted by: GennA17
[This review was collected as part of a promotion.] I chose to pay bills, play games, watch videos, make personal online accounts, the phone has been very reliable .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is a good beginner phone.
on August 16, 2026
Posted by: BuzzyWuzzy
[This review was collected as part of a promotion.] Have had nothing but trouble trying i get this phone, sim card to make calls. Tells me my metro doesn't show phone calls. After dialing a number about 10xs or will finally go thru. Other than that, it's a decent phone.
Value
3
Response from Samsung USBy R&R, August 18, 2026
Hey there BuzzyWuzzy,
Thank you for choosing the Galaxy A17 5G and for sharing your experience. Its spacious display, 5G connectivity, and reliable battery make it a practical choice for everyday communication and entertainment. We’re glad to hear that you find the phone decent overall, but we understand how frustrating it can be when you repeatedly experience concerns placing calls through your carrier.
Based on your description, it seems that your outgoing calls are being rerouted. We recommend that you contact your carrier and explain the situation to them. They will guide you through the necessary steps to resolve the network issues causing your calls to be rerouted.
We hope this information is helpful. Your feedback is valuable and helps Samsung continue to improve the Galaxy connectivity experience.
-Ty
Samsung Support
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Thank you for choosing the Galaxy A17 5G and for sharing your experience. Its spacious display, 5G connectivity, and reliable battery make it a practical choice for everyday communication and entertainment. We’re glad to hear that you find the phone decent overall, but we understand how frustrating it can be when you repeatedly experience concerns placing calls through your carrier.
Based on your description, it seems that your outgoing calls are being rerouted. We recommend that you contact your carrier and explain the situation to them. They will guide you through the necessary steps to resolve the network issues causing your calls to be rerouted.
We hope this information is helpful. Your feedback is valuable and helps Samsung continue to improve the Galaxy connectivity experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US