Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,805 Reviews)
Rating breakdown 1,805 reviews
5 Stars
1,110
4 Stars
401
3 Stars
150
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
I like this phone
on March 30, 2026
Posted by: Flame4
[This review was collected as part of a promotion.] I like this phone, it's affordable and easy to setup and use. It has good photo capabilities, and also has built in Galaxy AI. The only drawback is the ram and built-in storage, I would like to have more of both. The storage can be offset by inserting and using a Micro SD card, which works well with this model.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My samsung galaxy a17 5g upgrade
on March 30, 2026
Posted by: Ernesto
[This review was collected as part of a promotion.] I upgraded from a Samsung Galaxy a15 5G phone to a Samsung Galaxy a17 5G phone, it is a great phone and it has improved features . Would like if Samsung added the 3.5 mm earphone jack and stereo sound, otherwise I'm satisfied with this phone would definitely recommend it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is top of the line in accessability
on March 30, 2026
Posted by: Cookiecrumbs
[This review was collected as part of a promotion.] This device has served me well over 4 straight years of keeping it, it has yet to slow down or break like other phones ive had in the past, i use it for gaming yet it keeps its high speeds, and it streams the full 60fps when im watching youtube or hulu, definitly would reccomend to any newcomers, especially since gemeni is so easy and useful when it comes to setting timers or calender dates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome quality
on March 30, 2026
Posted by: Api978
[This review was collected as part of a promotion.] I love my phone. I've been having it for few years now and it still works like new
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE MY A17
on March 30, 2026
Posted by: Micra71
[This review was collected as part of a promotion.] I love how easy it is for me to use
It is user friendly and it is affordable hi tech device!
It is user friendly and it is affordable hi tech device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great and Like!
on March 30, 2026
Posted by: Herehere20022
[This review was collected as part of a promotion.] I really like the phone and it does everything needed. It has each dfeature I like including access to Galaxy AI. I would like the esim option too though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Slow to load
on March 30, 2026
Posted by: Carkey
[This review was collected as part of a promotion.] Slow to load and lagging too much although it's has a great galaxy A.i on it.
Value
3
Response from Samsung USBy R&R, April 1, 2026
Hello Carkey,
Thank you for your feedback on the Galaxy A17 5G. We’re happy to hear that you enjoy the Galaxy AI features. Performance can vary depending on daily use, but many users find that with the right setup, the device supports their routine well.
To monitor and improve your device's performance, you can use the Device Care feature. This feature offers an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, more efficient performance.
To do this, go to Settings, swipe to and tap Device Care, then tap "Optimize now" and finally tap "Done."
For more tips on keeping your device running smoothly, please check out the online article linked below. We appreciate your feedback, and thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy A17 5G. We’re happy to hear that you enjoy the Galaxy AI features. Performance can vary depending on daily use, but many users find that with the right setup, the device supports their routine well.
To monitor and improve your device's performance, you can use the Device Care feature. This feature offers an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, more efficient performance.
To do this, go to Settings, swipe to and tap Device Care, then tap "Optimize now" and finally tap "Done."
For more tips on keeping your device running smoothly, please check out the online article linked below. We appreciate your feedback, and thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
AI and streaming is fantastic
on March 30, 2026
Posted by: AshTay
[This review was collected as part of a promotion.] GALAXY AI makes my daily life more convenient and is very helpful when I have questions or research. I use my device for quiet a bit of movie and show streaming and I usually do not have too many issues in quality of streaming or speed most of the time. I love galaxy devices and I plan to stick with galaxy devices 😀
Value
4
Written by a customer while visiting Samsung US